Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: omega3000 on 05 June 2013, 22:02:20

Title: Blue Screen Shutdown
Post by: omega3000 on 05 June 2013, 22:02:20
Ive heard of the blue screen virus , just had an automatic shutdown  >:( No harm done i think  :-\
Title: Re: Blue Screen Shutdown
Post by: b4ndit on 05 June 2013, 22:21:29
something has caused it to shutdown, there is a program you can download that captures the problem from nirsoft :y
Title: Re: Blue Screen Shutdown
Post by: cem_devecioglu on 05 June 2013, 22:25:06
did you add any new ram, card or driver ?

and your cpu fans are clean ?
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 05 June 2013, 22:40:31
something has caused it to shutdown, there is a program you can download that captures the problem from nirsoft :y

Yes , then it rebooted itself  :-\ Ran Spybot ... no unusual problems  :-\

did you add any new ram, card or driver ?

and your cpu fans are clean ?



Its laptop cem , nothing added .. dont know about the fans or how to clean them . I know my old tower use to get blocked up with dust  :(
Title: Re: Blue Screen Shutdown
Post by: cem_devecioglu on 05 June 2013, 22:51:05
something has caused it to shutdown, there is a program you can download that captures the problem from nirsoft :y

Yes , then it rebooted itself  :-\ Ran Spybot ... no unusual problems  :-\

did you add any new ram, card or driver ?

and your cpu fans are clean ?



Its laptop cem , nothing added .. dont know about the fans or how to clean them . I know my old tower use to get blocked up with dust  :(

blue screens are hardware and diver related mostly ..  if its not heat related you have a problem :P
Title: Re: Blue Screen Shutdown
Post by: PhilRich on 06 June 2013, 12:28:31
something has caused it to shutdown, there is a program you can download that captures the problem from nirsoft :y

Yes , then it rebooted itself  :-\ Ran Spybot ... no unusual problems  :-\

did you add any new ram, card or driver ?

and your cpu fans are clean ?



Its laptop cem , nothing added .. dont know about the fans or how to clean them . I know my old tower use to get blocked up with dust  :(

blue screens are hardware and diver related mostly ..  if its not heat related you have a problem :P







There's probably a flipper stuck in the cooling fan! ;D ;)
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 06 June 2013, 18:49:13
What was the STOP code? Will be in the event log if you didn't grab it.


BSOD are where the kernel cannot (100% safely) recover from an unexpected situation, so it just stops everything. The kernel is tried and tested, and rock solid. If the STOP code was 0A or 1E, its 99.99% certain its a driver/hardware (actually, its always the driver, but usually because the controlled hardware has not acted as expected). Drivers are better than the used to be, so its going to be hardware, especially if you haven't installed new drivers recently.

The alarm bells are ringing, as you said laptop. These suffer from cooling issues, esp those with the (utterly pointless) discrete GPUs.

What make/model?
Title: Re: Blue Screen Shutdown
Post by: dbug on 06 June 2013, 21:36:15
Yep it would help if you could advise stop code - control panel-->administrative tools-->event viewer ;)
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 06 June 2013, 21:55:15
Microsoft-Windows-Kernel-EventTracing  ErrorCode 3221225525  ???

Sony Vaio


The programe explorer EXE version 6.1.7601.17567 stopped interacting with Windows and closed
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 06 June 2013, 22:02:08
Microsoft-Windows-Kernel-EventTracing  ErrorCode 3221225525  ???
Nope

Quote
Sony Vaio
Oh dear ::)
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 06 June 2013, 22:12:56
Microsoft-Windows-Kernel-EventTracing  ErrorCode 3221225525  ???
Nope

Quote
Sony Vaio
Oh dear ::)

(http://i600.photobucket.com/albums/tt84/SVT-GT500/smileys/bangheadsmiley-1.gif)
Title: Re: Blue Screen Shutdown
Post by: dbug on 07 June 2013, 15:14:05
Microsoft-Windows-Kernel-EventTracing  ErrorCode 3221225525 - this is one of those common "safe to ignore" errors what won't get fixed - shouldn't cause it to blue screen.  What you want is the stop code.
Assuming you are running Win7 you can stop Windows rebooting to allow you to get stop code off BSOD.

Go to Control Panel--> System-->Advanced System Settings (on left hand side), then click on settings on "Startup & Recovery" section (bottom one) and under System Failure untick Auto Restart box. Click OK, Apply and then reboot Windoze.

Next time you have an issue (BSOD), it won't reboot and read errorcode off screeen.  Thats the code required :y

Vaio - thats what I'm using at the mo ;)
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 07 June 2013, 16:00:56
Microsoft-Windows-Kernel-EventTracing  ErrorCode 3221225525 - this is one of those common "safe to ignore" errors what won't get fixed - shouldn't cause it to blue screen.  What you want is the stop code.
Assuming you are running Win7 you can stop Windows rebooting to allow you to get stop code off BSOD.

Go to Control Panel--> System-->Advanced System Settings (on left hand side), then click on settings on "Startup & Recovery" section (bottom one) and under System Failure untick Auto Restart box. Click OK, Apply and then reboot Windoze.

Next time you have an issue (BSOD), it won't reboot and read errorcode off screeen.  Thats the code required :y

Vaio - thats what I'm using at the mo ;)

Done , thanks mate  :y
Title: Re: Blue Screen Shutdown
Post by: dbug on 07 June 2013, 17:08:21
When it next crashes with a bsod read the stop code before you turn off/restart it and post up here - it will be obvious which code you require - should look something like this (example only) . . .

Quote
STOP Error 0x00000065: MEMORY1_INITIALIZATION_FAILED
STOP code 0x00000065 may also display "MEMORY1_INITIALIZATION_FAILED" on the same STOP message


HTH Steve :y
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 07 June 2013, 21:51:50
Is there not an event in the System Log something like Bugtrap?
Title: Re: Blue Screen Shutdown
Post by: cem_devecioglu on 07 June 2013, 22:20:25
looking at the other fan buying thread temp problem comes to my mind.. open bios and monitor cpu temp..
Title: Re: Blue Screen Shutdown
Post by: dbug on 07 June 2013, 23:52:07
Is there not an event in the System Log something like Bugtrap?

Just as easy to read stop code off bsod :)
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 08 June 2013, 00:03:30
Is there not an event in the System Log something like Bugtrap?

Bug Check Event ID:1001

System rebooted after bugcheck
Title: Re: Blue Screen Shutdown
Post by: dbug on 08 June 2013, 00:34:31
Is there not an event in the System Log something like Bugtrap?

Bug Check Event ID:1001

System rebooted after bugcheck

Need the stop code ;)
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 08 June 2013, 16:41:05
Is there not an event in the System Log something like Bugtrap?

Bug Check Event ID:1001

System rebooted after bugcheck
There should be other details in that :y
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 08 June 2013, 16:41:22
Is there not an event in the System Log something like Bugtrap?

Just as easy to read stop code off bsod :)
Means waiting for reoccurance.
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 08 June 2013, 19:18:05
0xC0000188  :-\
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 08 June 2013, 19:21:23
0xC0000188  :-\
Post up the entire text for that log message
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 08 June 2013, 19:23:53
Actually, I think you've got that from the wrong event, I suspect that is from the kernel trap one.

Its the entire text from the Bugtrap one I need
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 08 June 2013, 19:27:08
How come it wont let me copy  ???

The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x000000000000000b, 0xfffffa8006fd9b20). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060513-29889-01.
Title: Re: Blue Screen Shutdown
Post by: dbug on 08 June 2013, 20:20:11
How come it wont let me copy  ???

The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x000000000000000b, 0xfffffa8006fd9b20). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060513-29889-01.

Stop Code 0x000000fe or Stop Error 000000FE (0xFE) usually relates to faults with USB drivers particularly your USBPORT.SYS driver.  Re-install the driver and then run a system file check to verify and repair your OS files

To do this type cmd in search, then right click to run as administrator, then type SFC /SCANNOW

If this doesn't cure your issue, your INFCACHE.1 file, which stores information about USB drivers, may have become corrupted and may cause windows to load the wrong driver or cause a driver not found message to be generated. You may have to delete this file which will force windows to generate a new INFCACHE.1 file.

HTH :y

If you like email me the relevant memory dump file & I'll have a nose

Title: Re: Blue Screen Shutdown
Post by: omega3000 on 08 June 2013, 20:43:20
 :y

Am running the scan now , will take a while  ;)

Scan did not find any violations  :)
Title: Re: Blue Screen Shutdown
Post by: TheBoy on 09 June 2013, 10:32:38
USBPORT.SYS is an MS provided driver, so unlikely to be that thats at fault per-se.

Did you have *any* USB devices plugged in when it BSOD'd, as faulty drivers for them could have caused the main USB driver to go into a tizz. The dump can show the state of the stack, so worth getting it off to someone who can read it (the Windows debugger isn't for the faint hearted - I used to use it almost daily in the Win2K days, and even then, I'd call myself just an amateur in it)

Lastly, was it on battery, or mains.
Title: Re: Blue Screen Shutdown
Post by: omega3000 on 09 June 2013, 11:31:05
No usb devices were plugged in and at the time it was on mains charge  :-[