Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: TheBoy on 21 May 2008, 19:05:29

Title: What have I done
Post by: TheBoy on 21 May 2008, 19:05:29
to deserve this week.

Now my card looks like its been cloned  :'(

 >:(
Title: Re: What have I done
Post by: markey mark on 21 May 2008, 19:06:14
bloody hell fella having a shitter this week :( :(
Title: Re: What have I done
Post by: albitz on 21 May 2008, 19:07:08
you have my sympathy,i had it a few months back,pita.did get money back from the bank eventually :(
Title: Re: What have I done
Post by: FRE07962128 on 21 May 2008, 19:07:58
Not a good week is it! :'( :'(

Have you contacted your bank / Police?
Title: Re: What have I done
Post by: Darth Loo-knee on 21 May 2008, 19:11:25
How does that happen? doesn't someone need to get hold of your card? :o
Title: Re: What have I done
Post by: Debs. on 21 May 2008, 19:12:42
 >:( On-line thieving barstewards! >:(
Title: Re: What have I done
Post by: TheBoy on 21 May 2008, 19:14:41
Thing is, I don't use this card much - fuel, ISP, and Paypal really. Thats it.  I tend to use another card most of the time....
Title: Re: What have I done
Post by: FRE07962128 on 21 May 2008, 19:15:17
Quote
How does that happen? doesn't someone need to get hold of your card? :o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(
Title: Re: What have I done
Post by: TheBoy on 21 May 2008, 19:16:43
CC company were useless, rang them, they didn't even want to cancel the card, saying it would be inconvenient for me, yet I would remain liable for further unauthorised use.  Needless to say, a heated discussion took place, and card now blocked.
Title: Re: What have I done
Post by: Big Fra on 21 May 2008, 19:19:06
Your bank will cover everything.

Please tell me you reported it as soon as.

If you did, great, ti get the money back, daily calls to the first person you speak to. One person until it is resolved.
Title: Re: What have I done
Post by: Darth Loo-knee on 21 May 2008, 19:19:27
Quote
Quote
How does that happen? doesn't someone need to get hold of your card? :o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(

What is that?
Title: Re: What have I done
Post by: TheBoy on 21 May 2008, 19:20:29
Quote
Quote
How does that happen? doesn't someone need to get hold of your card? :o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(
Absolutely correct. Very easy to get all the details you can see on card via a quick skim.  PIN slightly more difficult.

What made me notice this was the fact I rarely use it (so I will see transactions easily), and it was charged in euros.  I was in Belgium at the time of the 2nd transaction, but not the first, and didn't use this card anyway.  I wonder if its some scammer using it in small amounts in hope it goes undetected for a while?
Title: Re: What have I done
Post by: TheBoy on 21 May 2008, 19:23:20
Quote
Your bank will cover everything.

Please tell me you reported it as soon as.

If you did, great, ti get the money back, daily calls to the first person you speak to. One person until it is resolved.
Usual thing with these arsewipes, you cannot speak to anyone about it - they are faceless people, and everything by letters only.  Only people you can speak to are the call centre monkeys who can't help.

Was reported to them as soon as I saw on statement, though their lack of willingness to even cancel the card suggests to me that they will not decide in my favour  >:(
Title: Re: What have I done
Post by: Debs. on 21 May 2008, 19:23:45
Quote
Quote
Quote
How does that happen? doesn't someone need to get hold of your card?:o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(

What is that?
A type of Palestinian contraceptive! ;D
Title: Re: What have I done
Post by: JonArgraig on 21 May 2008, 19:27:55
Quote
Quote
Quote
How does that happen? doesn't someone need to get hold of your card? :o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(

What is that?

Very simple method of grabing your card at a ATM, see it alot in my work
Title: Re: What have I done
Post by: albitz on 21 May 2008, 19:28:20
it happened to me in a petrol station (becoming quite common apparently)they have a little camera in the ceiling to watch you enter the pin no. and a machine nearby to do the rest >:(
Title: Re: What have I done
Post by: FRE07962128 on 21 May 2008, 19:29:30
Quote
Quote
Quote
Quote
How does that happen? doesn't someone need to get hold of your card?:o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(

What is that?
A type of Palestinian contraceptive! ;D

Haha ha ;D ;D ;D ;D

No seriously it is a tiny device, in the form of a loop of wire in a tiny housing that the criminal places in the card slot on a ATM, that is not obvious to immediate attention,  to read the information from the card.  A pin hole camera may also be used in tandem to 'capture' your PIN as it is being entered.

It is also well known for these criminals to use complete false ATM front, clipped onto the genuine one underneath, to do all as previously described. :( :(
Title: Re: What have I done
Post by: amigov6 on 21 May 2008, 19:32:53
Sympathies. I paid off & cancelled my cc 6 years ago (Capital 1 visa) Only have my switchcard now despite all the offers of another one.
  If anyone cloned my switchcard i hope they're doing that well they take pity on me & pay some in!!! :D
Title: Re: What have I done
Post by: TheBoy on 21 May 2008, 19:37:16
Quote
Sympathies. I paid off & cancelled my cc 6 years ago (Capital 1 visa) Only have my switchcard now despite all the offers of another one.
  If anyone cloned my switchcard i hope they're doing that well they take pity on me & pay some in!!! :D
I don't mind having credit cards, as I am organised to pay them on time, and never buy what I can't afford, so never get tempted to overspend on it.  I tend not to use my normal switch card, as less protection (though remain unconvinced how much you actually get with a CC anyway)
Title: Re: What have I done
Post by: amigov6 on 21 May 2008, 19:57:27
If you can pay them off in full every month no probs, but as you know many people take them out when they're skint which is a slippery slope. I'm not disciplined enough to do that myself so i leave well alone. My other train of thought is:- If you can afford to pay in full each month what's the advantage in the first place? 8-)
Title: Re: What have I done
Post by: Big Fra on 21 May 2008, 20:01:23
Quote
Quote
Quote
How does that happen? doesn't someone need to get hold of your card? :o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(
Absolutely correct. Very easy to get all the details you can see on card via a quick skim.  PIN slightly more difficult.

What made me notice this was the fact I rarely use it (so I will see transactions easily), and it was charged in euros.  I was in Belgium at the time of the 2nd transaction, but not the first, and didn't use this card anyway.  I wonder if its some scammer using it in small amounts in hope it goes undetected for a while?

All you need to do is when you get a hold of one person;

full name
location
contact details (email ext etc)

Tell the you will hold them personally responsible for any unauthorised actions on your account. If they are not happy with that, get the manager, but always be prepared to have a complaint letter at hand to send off.

Physical correspondance cannot be denied with.

Daily phone calls are a must, especially with your now 'special' contact.
Title: Re: What have I done
Post by: MikeDundee on 21 May 2008, 20:05:23
Well never had a CC cloned, but last year had my main maestro account card cloned, and attempted £400 withdrawals over 2 transactions. It was the Bank that called me, whilst trying to pay for a parking ticket at the machine, would'nt go through, my bank had already blocked the card, and minutes after phoned me, and told me what was going on, got new card. They had tried to withdraw money in Thailand ;D...thing is I never use my main ATM card in Thailand as i have a seperate Thai bank account ;D.....can't fault First Direct :y
Title: Re: What have I done
Post by: Taxi_Driver on 21 May 2008, 20:12:54
Quote
If you can pay them off in full every month no probs, but as you know many people take them out when they're skint which is a slippery slope. I'm not disciplined enough to do that myself so i leave well alone. My other train of thought is:- If you can afford to pay in full each month what's the advantage in the first place? 8-)

In case of emergencies?
You may need to be able to pay for something immediately and may not have enough in your current account.......altho you may do in building society or savings accounts......but carnt access those funds at the time  :)
Title: Re: What have I done
Post by: Taxi_Driver on 21 May 2008, 20:18:18
Quote
Quote
Sympathies. I paid off & cancelled my cc 6 years ago (Capital 1 visa) Only have my switchcard now despite all the offers of another one.
  If anyone cloned my switchcard i hope they're doing that well they take pity on me & pay some in!!! :D
I don't mind having credit cards, as I am organised to pay them on time, and never buy what I can't afford, so never get tempted to overspend on it.  I tend not to use my normal switch card, as less protection (though remain unconvinced how much you actually get with a CC anyway)

Im not  :-[

Altho I do have a DD setup to pay the min amount so I dont incur penalty charges  ;)

However i dont usually use it as i prefer to pay cash  :-X
Title: Re: What have I done
Post by: TheBoy on 21 May 2008, 22:02:28
Quote
Quote
Quote
Quote
How does that happen? doesn't someone need to get hold of your card? :o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(
Absolutely correct. Very easy to get all the details you can see on card via a quick skim.  PIN slightly more difficult.

What made me notice this was the fact I rarely use it (so I will see transactions easily), and it was charged in euros.  I was in Belgium at the time of the 2nd transaction, but not the first, and didn't use this card anyway.  I wonder if its some scammer using it in small amounts in hope it goes undetected for a while?

All you need to do is when you get a hold of one person;

full name
location
contact details (email ext etc)

Tell the you will hold them personally responsible for any unauthorised actions on your account. If they are not happy with that, get the manager, but always be prepared to have a complaint letter at hand to send off.

Physical correspondance cannot be denied with.

Daily phone calls are a must, especially with your now 'special' contact.
Unfortunately, just being a call centre lacky, cannot get back in touch with him.  Don't want to either. As much use as a used, split johnny smeared in dogshit  >:(
Title: Re: What have I done
Post by: TheBoy on 21 May 2008, 22:03:11
Quote
If you can pay them off in full every month no probs, but as you know many people take them out when they're skint which is a slippery slope. I'm not disciplined enough to do that myself so i leave well alone. My other train of thought is:- If you can afford to pay in full each month what's the advantage in the first place? 8-)
Having an offset mortgage, the more I keep in certain accounts for longer, the more I save ;)
Title: Re: What have I done
Post by: Jay w on 22 May 2008, 12:08:00
I had my debit card cloned this time last year, two transactions of £250 in quick sucession in London gave it away to the bank as i had just withdrawn £20 from a ATM in nottingham.

Petrol station was where the info was obtained, guy dropped my card whilst doing the swipe, this allowed him to scan it through a scanner he had in a bag by his feet.
Lloyds told me that he didn't need my PIN!! he could create my own, initially they were a bit hesitant about giving me the money back, after a week i got it back  :y

Police caughts the oiks who were doing it and i had a word with the petrol station manager about the staff they had there ;) suffice to say they caught the person who was doing the scanning  :y

Not a nice experience though
Title: Re: What have I done
Post by: macca on 22 May 2008, 12:24:51
Quote
to deserve this week.

Now my card looks like its been cloned  :'(

 >:(


I found my card had been cloned a couple of weeks ago >:(
As soon as I noticed the unauthorised transactions I informed the bank. They took all the details and said they will investigate and it should be no more than 10 days before It gets sorted. :-?
6 days later the money had been refunded to my account and a new card had been issued....pretty impressed with them TBH. ;)
Title: Re: What have I done
Post by: FRE07962128 on 22 May 2008, 14:00:05
Quote
Quote
Quote
Quote
Quote
How does that happen? doesn't someone need to get hold of your card?:o

No unfortunately not.  Your card and PIN can be scanned with a Lebonese loop at any ATM, or simply your details can be gleaned by computer hackers monitoring your internet purchases.  Then of course there can be the dishonest retail staff who can scan your details when buying petrol, cigarettes, etc.
 >:( >:(

What is that?
A type of Palestinian contraceptive! ;D

Haha ha ;D ;D ;D ;D

No seriously it is a tiny device, in the form of a loop of wire in a tiny housing that the criminal places in the card slot on a ATM, that is not obvious to immediate attention,  to read the information from the card.  A pin hole camera may also be used in tandem to 'capture' your PIN as it is being entered.

It is also well known for these criminals to use complete false ATM front, clipped onto the genuine one underneath, to do all as previously described. :( :(


Because of all that I know, the advice of security experts (police etc), and the experiences of others as highlighted on this site, I

1/ do not use any cards in filling stations always using cash instead

2/ withdraw money on my cards from within the major banks premisies

3/ but if that isn't possible use a ATM outside a major bank or major supermarket, thoroughly checking the ATM's front, card slot and upper surfaces for tampering / false front / devices / cameras.

4/ Only use my credit cards in large reputable stores if I absolutely have to, but try always to use cash instead that I have withdrawn as above.

5/  Never use my cards in corner shops, filling stations / garages / issolated ATM's (outside MacDonald's,filling stations, etc)

6/  Only use my cards on the  Internet with major suppliers; ie. HMV, DVD.com, Sainsbury's, etc.

Although all this does not completely protect me from the risk of scanning / cloning, it does greatly reduce the opportunities for criminals to catch me out.  :y