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Chat Area => General Discussion Area => Topic started by: redelitev6 on 15 February 2014, 18:16:05

Title: Virgin media Broadband
Post by: redelitev6 on 15 February 2014, 18:16:05
 >:( Here we are , another sh**e Saturday night on Virgin media broadband , just done a speed test and I'm getting 1.15 mbps download speed from their supposedly 30 mbps service !   
Title: Re: Virgin media Broadband
Post by: aaronjb on 15 February 2014, 18:22:22
Fine here:
(http://www.speedtest.net/result/3308438666.png) (http://www.speedtest.net/my-result/3308438666)

That's speed limited by my wireless .. a bit more than that if it's a wired connection. Although I'm on '120Mb' it's a contended service, I suppose.. I know I can pretty much saturate it with multiple downloads and hit 100+Mbit if I really want.
Title: Re: Virgin media Broadband
Post by: chrisgixer on 15 February 2014, 18:43:40
>:( Here we are , another sh**e Saturday night on Virgin media broadband , just done a speed test and I'm getting 1.15 mbps download speed from their supposedly 30 mbps service !   

As you clearly have a fault, have you rung them to get it sorted...?
Title: Re: Virgin media Broadband
Post by: redelitev6 on 15 February 2014, 18:50:32
"Utilisation" issues apparently >:(
Title: Re: Virgin media Broadband
Post by: redelitev6 on 15 February 2014, 18:54:53
 >:( >:( Down to 0.80 mbps now !
Title: Re: Virgin media Broadband
Post by: 05omegav6 on 15 February 2014, 19:14:34
Not being funny, but where in the UK are you? Anywhere near wind and water perchance...
Title: Re: Virgin media Broadband
Post by: plym ian on 15 February 2014, 19:19:23
You have a problem mines actually bang on the 20mbps it's supposed to be :o
Title: Re: Virgin media Broadband
Post by: AndyRoid on 15 February 2014, 19:27:03
126 Mbps downstream, and 11.74 Mbps upstream so all working as expected here....could well be down to local issues for you.
Title: Re: Virgin media Broadband
Post by: 05omegav6 on 15 February 2014, 19:31:50
7.03 mbps down, and a whole 0.46 mbps up here ::)
Title: Re: Virgin media Broadband
Post by: AndyRoid on 15 February 2014, 19:39:21
7.03 mbps down, and a whole 0.46 mbps up here ::)

VM Cable, VM National, or another service that is reliant on BT's 50 year old copper?

If the latter two, are you ADSL, SDSL, or Infinity?
Title: Re: Virgin media Broadband
Post by: 05omegav6 on 15 February 2014, 19:52:06
BTs finest, wireless to tablet :y

Not VM in any way, shape or form... posted for reference  :y

With a large portion of the south underwater, it grates somewhat that people bleat about things like broadband speed :-\
Title: Re: Virgin media Broadband
Post by: Ever Ready on 15 February 2014, 20:53:35
Quick as a flash here on VM 60, 

Grandson is watching youtube beside me,  he's only one so he gets off with it ;D
Title: Re: Virgin media Broadband
Post by: redelitev6 on 15 February 2014, 21:51:31
Not being funny, but where in the UK are you? Anywhere near wind and water perchance...
In Newcastle upon Tyne , so no floods or wind damage
Title: Re: Virgin media Broadband
Post by: TheBoy on 15 February 2014, 22:11:47
VM are prone to people abusing the service to the detriment of other local users. All you can do is complain, and it that doesn't help, find another provider.
Title: Re: Virgin media Broadband
Post by: chrisgixer on 15 February 2014, 22:20:55
VM are prone to people abusing the service to the detriment of other local users. All you can do is complain, and it that doesn't help, find another provider.

So neighbours hogging the line? :(
Title: Re: Virgin media Broadband
Post by: TheBoy on 15 February 2014, 22:23:31
VM are prone to people abusing the service to the detriment of other local users. All you can do is complain, and it that doesn't help, find another provider.

So neighbours hogging the line? :(
In effect, yes. Probably not immediate neighbours/street, but neighbourhood. I'd imagine it would take a few people to flatten it though.
Title: Re: Virgin media Broadband
Post by: chrisgixer on 15 February 2014, 22:34:22
VM are prone to people abusing the service to the detriment of other local users. All you can do is complain, and it that doesn't help, find another provider.

So neighbours hogging the line? :(
In effect, yes. Probably not immediate neighbours/street, but neighbourhood. I'd imagine it would take a few people to flatten it though.

Hmmm, will have to keep an eye on that. Virgin vans are ever present in the close these days, due to the poor bt lines. Looks like we've started a trend.

I will have to speak to H about chatting with the "oracle" over the road. >:(
Title: Re: Virgin media Broadband
Post by: Plomien on 16 February 2014, 09:15:53
You won't really get line hogging on virgin fibre cable feed, maybe on the adsl lines, it can drop the speed a bit but not to the amount that redelitev6 was saying. that is a fault and needs them to come and sort it.
Title: Re: Virgin media Broadband
Post by: TheBoy on 16 February 2014, 11:09:31
You won't really get line hogging on virgin fibre cable feed, maybe on the adsl lines, it can drop the speed a bit but not to the amount that redelitev6 was saying. that is a fault and needs them to come and sort it.
I'm afraid you still do.
Title: Re: Virgin media Broadband
Post by: redelitev6 on 16 February 2014, 12:31:18
 :( Been on to the VM help forum, slow speeds are a VERY common complaint , the standard reply from VM seems to be "things will get better when new equipment etc is in place "
Title: Re: Virgin media Broadband
Post by: redelitev6 on 16 February 2014, 12:40:36
 :o Just done a speed test this morning and I'm getting 31 mbps !
Title: Re: Virgin media Broadband
Post by: 05omegav6 on 16 February 2014, 12:49:50
:o Just done a speed test this morning and I'm getting 31 mbps !
Everyone else is still in bed ;D
Title: Re: Virgin media Broadband
Post by: AndyRoid on 16 February 2014, 13:03:53
:o Just done a speed test this morning and I'm getting 31 mbps !
Obviously a local fault, and cleared in what I'd call a reasonable time frame.
Title: Re: Virgin media Broadband
Post by: redelitev6 on 16 February 2014, 13:13:55
:o Just done a speed test this morning and I'm getting 31 mbps !
Obviously a local fault, and cleared in what I'd call a reasonable time frame.
Wish it was a one off fault , I get very slow speeds every Saturday night
Title: Re: Virgin media Broadband
Post by: TheBoy on 16 February 2014, 19:04:30
:o Just done a speed test this morning and I'm getting 31 mbps !
Obviously a local fault, and cleared in what I'd call a reasonable time frame.
I suspect it will reoccur at the next peek time  :'(
Title: Re: Virgin media Broadband
Post by: chrisgixer on 16 February 2014, 19:10:43
We have a local fault, currently on mobile network.

No connection at all on VM.

2mins 30 seconds of options, a further 5 mins in queue. Exactly 5 mins btw. Suspicious? Me?

Indian fellow advises technicians estimate up to 8 days to repair. But problem should only exist at peak times.

From 8pm on it should behave. We'll see.

£8 credit applied. ::)
Title: Re: Virgin media Broadband
Post by: redelitev6 on 16 February 2014, 19:51:24
 >:( 0.23 mbps tonight  >:(
Title: Re: Virgin media Broadband
Post by: chrisgixer on 16 February 2014, 21:16:36
0.00 Mbps here. Lies, all lies! ::)
Title: Re: Virgin media Broadband
Post by: chrisgixer on 17 February 2014, 19:30:01
Still nothing. :(
Title: Re: Virgin media Broadband
Post by: pscocoa on 17 February 2014, 19:33:12
How come you are on here then.... :-\
Title: Re: Virgin media Broadband
Post by: chrisgixer on 17 February 2014, 20:10:16
How come you are on here then.... :-\

That's a good point, how AM i on here pscocoa...? ;D

What other ways are there of accessing the web? ::)

What other ways are there of accessing oof? No matter where I am. Home, work, bus,(yeah right) car. On the beach. Up a mountain. In any country. How DO I do it? :)
Title: Re: Virgin media Broadband
Post by: pscocoa on 17 February 2014, 20:59:53
By proxy?
Title: Re: Virgin media Broadband
Post by: chrisgixer on 17 February 2014, 21:21:27
By proxy?

Carrier pigeon. ;)
Title: Re: Virgin media Broadband
Post by: redelitev6 on 17 February 2014, 21:22:25
BTs finest, wireless to tablet :y

Not VM in any way, shape or form... posted for reference  :y

With a large portion of the south underwater, it grates somewhat that people bleat about things like broadband speed :-\
As I'm nowhere near the south I shouldn't be affected by the weather 300 miles away
Title: Re: Virgin media Broadband
Post by: Stemo on 17 February 2014, 21:36:57
How come you are on here then.... :-\

That's a good point, how AM i on here pscocoa...? ;D

What other ways are there of accessing the web? ::)

What other ways are there of accessing oof? No matter where I am. Home, work, bus,(yeah right) car. On the beach. Up a mountain. In any country. How DO I do it? :)
There are a few that wish you weren't  ::)
Title: Re: Virgin media Broadband
Post by: chrisgixer on 17 February 2014, 21:55:40
How come you are on here then.... :-\

That's a good point, how AM i on here pscocoa...? ;D

What other ways are there of accessing the web? ::)

What other ways are there of accessing oof? No matter where I am. Home, work, bus,(yeah right) car. On the beach. Up a mountain. In any country. How DO I do it? :)
There are a few that wish you weren't  ::)

Your just upset, again. There's plenty of other fish in the sea Esta. ;)
Title: Re: Virgin media Broadband
Post by: pscocoa on 17 February 2014, 21:58:48
I do wonder whether areas of Reading and/ or Reading have been abandoned in broadband terms a bit like regions have been left to flood in certain parts of the country. There may be a logic that such areas should not be saved from loss of Internet connectivity as there is minimal impact in the grand scheme of things.
Title: Re: Virgin media Broadband
Post by: chrisgixer on 17 February 2014, 22:01:44
Maybe its access via satellite, given the delay. ;)
Title: Re: Virgin media Broadband
Post by: Stemo on 18 February 2014, 06:28:28
Maybe its access via satellite, given the delay. ;)
Nah. That's thinking time.
Title: Re: Virgin media Broadband
Post by: chrisgixer on 18 February 2014, 08:35:18
Maybe its access via satellite, given the delay. ;)
Nah. That's thinking time.
Well I was "trying" to give him the benefit of the doubt. Tbh

But what's left after;
Phone line based bb
Cable bb
...... ........ (<clue)
Post
Telegraph
Carrier pigeon
Messenger on horse back

::)
Title: Re: Virgin media Broadband
Post by: 05omegav6 on 18 February 2014, 10:30:07
Get yourself a T Mobile unlimited contract and use that to tether to, or switch to Sky/BT :y Cancel the VM contract, and if they start bleating, then point out that they have breached their contract by failing to supply services that you're paying for...

By switching you stand a fair chance of getting a decent deal with AN Other provider :y
Title: Re: Virgin media Broadband
Post by: aaronjb on 18 February 2014, 12:43:02
By proxy?

Carrier pigeon. ;)

Good lord, a real life RFC1149 (http://www.ietf.org/rfc/rfc1149.txt) implementation?!
Title: Re: Virgin media Broadband
Post by: pscocoa on 19 February 2014, 23:48:23
Mr Gixer - How can you possibly still be without broadband. You must have a dodgy cable into your house. You should ask to speak to escalations. I had a similar problem a few years ago and they came out and redirected some cabling.
Title: Re: Virgin media Broadband
Post by: chrisgixer on 19 February 2014, 23:51:16
Mr Gixer - How can you possibly still be without broadband. You must have a dodgy cable into your house. You should ask to speak to escalations. I had a similar problem a few years ago and they came out and redirected some cabling.

Estimated to be repaired within 8 days. ::) it's actually intermittent.

But we have speckled Jim so no biggy. Plus it's not my account.
Title: Re: Virgin media Broadband
Post by: chrisgixer on 20 February 2014, 21:04:20
Fixed. Weeeeeeereee...... As H would says.

No more speckled Jim or yoghurt pots