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Chat Area => General Discussion Area => Topic started by: TheBoy on 12 November 2006, 19:32:49

Title: Any washing machine experts?
Post by: TheBoy on 12 November 2006, 19:32:49
Crappy old Hotpoint makes a load click in one place and quieter click in another place on every rotation of drum.

Bearing? Or something else?
Title: Re: Any washing machine experts?
Post by: Timbuk on 12 November 2006, 19:34:49
Plug in your Tech 2 Jamie, see if it throws up any fault codes ;D
Title: Re: Any washing machine experts?
Post by: Timbuk on 12 November 2006, 19:41:27
Could be something stuck between the drum and the casing?
Title: Re: Any washing machine experts?
Post by: Taxi_Driver on 12 November 2006, 19:42:05
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Crappy old Hotpoint makes a load click in one place and quieter click in another place on every rotation of drum.

Bearing? Or something else?

You need a new one.......go get a Sony one.....oh sorry i meant Bosch  ;D
My Bosch one is over 10yo's and all its needed in that time is a new water pump......cambelt and tensioners were fine  ;D
Title: Re: Any washing machine experts?
Post by: Marks DTM Calib on 12 November 2006, 19:46:54
Dont get a Bosch, the inetrnals are made by Hotpoint.

Is it electronic, any additional symptoms?

Is there any distinct movement (other than the suspension) in the drum metal section?

Motor brushes not worn out?
Title: Re: Any washing machine experts?
Post by: TheBoy on 12 November 2006, 19:52:16
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Dont get a Bosch, the inetrnals are made by Hotpoint.

Is it electronic, any additional symptoms?

Is there any distinct movement (other than the suspension) in the drum metal section?

Motor brushes not worn out?
Thought Hotpoint were made by Bosch?

It is an electronic machine, the noise is obviously mechanical.

I'm no expert, but I would say there is no play in it.

Haven't checked brushes yet, just happened, but machine is not that old (4yrs maybe bit more?) and isn't used all time as there is only 2 of us here....

Difficult to pinpoint were noise appear to come from - my initial thought was want Timbuk said, as noise seems to come from drum area, but I cannot see anything from inside drum. Any other check I can do?
Title: Re: Any washing machine experts?
Post by: Timbuk on 12 November 2006, 20:00:29
Wire out of Timuk2's bra came out one day, went completely through drum holes and lodged itself in the pipe going down to the sump,catching the drum on every rotation, couldn't see nothing till i took the whole thing apart :-/
Title: Re: Any washing machine experts?
Post by: Marks DTM Calib on 12 November 2006, 20:00:58
The usual check is to use a small torch and get your head in the drum to look through the holes.....Bra underwires are a common one!

Given that its electronic it wont have a pecker so that rules that out.

Brushes are a favourite to wear on these and easy to replace as they just unclip.

And its Hotpoint that make Bosch (Bosch make very little actualy!)
Title: Re: Any washing machine experts?
Post by: Martin_1962 on 12 November 2006, 20:01:40
SOunds like something between drum and casing
Title: Re: Any washing machine experts?
Post by: Marks DTM Calib on 12 November 2006, 20:29:27
One other thought.....not been washing trainers and mangled a drum paddle up?
Title: Re: Any washing machine experts?
Post by: Taxi_Driver on 12 November 2006, 20:44:23
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The usual check is to use a small torch and get your head in the drum to look through the holes.....Bra underwires are a common one!

Given that its electronic it wont have a pecker so that rules that out.

Brushes are a favourite to wear on these and easy to replace as they just unclip.

And its Hotpoint that make Bosch (Bosch make very little actualy!)

Bosch washing machine is on 5/6 times a week.....apart from water pump it needed....touch wood...nothing else has gone wrong..in over 10 years..i also got a bosch dishwasher.....and again touch wood that hasnt gone wrong....thats on every evening...and again over 10 yo..and never gone wrong......did get blocked once but that was due to food blocking on outlet pipe

Did have years ago a zanussi w/m that make wierd noises.....service guy called and discovered credit cards lodged between drum and casing......so check ya wallet to see if any missing.....i never noticed untill the service guy retrieved em  ::)
Title: Re: Any washing machine experts?
Post by: TheBoy on 12 November 2006, 20:44:28
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One other thought.....not been washing trainers and mangled a drum paddle up?
It appeared to happen after she overloaded it a bit...
Title: Re: Any washing machine experts?
Post by: Taxi_Driver on 12 November 2006, 20:57:03
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One other thought.....not been washing trainers and mangled a drum paddle up?
It appeared to happen after she overloaded it a bit...

Ahhh so is it ok when not overloaded? could have been just the drum moving about too much with the extra weight  :-/
Title: Re: Any washing machine experts?
Post by: TheBoy on 12 November 2006, 21:06:48
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One other thought.....not been washing trainers and mangled a drum paddle up?
It appeared to happen after she overloaded it a bit...

Ahhh so is it ok when not overloaded? could have been just the drum moving about too much with the extra weight  :-/
No, makes the noises when turning (empty) drum by hand...
Title: Re: Any washing machine experts?
Post by: Timbuk on 12 November 2006, 21:09:13
Only one option here Jamie, get the screwdrivers out :-?
Title: Re: Any washing machine experts?
Post by: Elite Pete on 12 November 2006, 21:11:07
Is a washing mashine that white thing with a hole in the front that my wife pokes clothes in ::)
Title: Re: Any washing machine experts?
Post by: TheBoy on 12 November 2006, 21:11:30
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Only one option here Jamie, get the screwdrivers out :-?
Whilst I'm intimately familar with the crappy Hotpoint dishwasher that fails every 6 months or so, not so familar with this machine.   How do I check if anything caught between drum?
Title: Re: Any washing machine experts?
Post by: Taxi_Driver on 12 November 2006, 21:14:19
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One other thought.....not been washing trainers and mangled a drum paddle up?
It appeared to happen after she overloaded it a bit...

Ahhh so is it ok when not overloaded? could have been just the drum moving about too much with the extra weight  :-/
No, makes the noises when turning (empty) drum by hand...

Does sound like summat in between the drum and outer casing then .....if the bearings were going it would make loads of noise
Title: Re: Any washing machine experts?
Post by: Timbuk on 12 November 2006, 21:20:06
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Only one option here Jamie, get the screwdrivers out :-?
Whilst I'm intimately familar with the crappy Hotpoint dishwasher that fails every 6 months or so, not so familar with this machine.   How do I check if anything caught between drum?

Not easy to see without taking it all apart, if you can take the door seal off you may be able to get your hand inbetween drum and casing or shine a torch inbetween to check, might have to remove front panel though
Title: Re: Any washing machine experts?
Post by: Matchless on 12 November 2006, 23:00:31
Front comes off fairly easily:

But before you dive in try removing the drain 'sump' its a big bit of rubber pipe under the drum, if you are lucky then the culprit will be stuck in there.

You can lean the m/c to one side against a cupboard or raise it up on a stack of wood blocks to get to the underside but make sure its not going to slip.

If the sump is clean then its time to strip:
Remove lid
Undo control panel..screws behind soap tray and behind programme knob (single screw on shaft to remove knob).
Look to see if there is a big 'jubilee' clip fastening door seal to drum, if there is undo it otherwise release plastic clip visible top left of door opening and extract wire retainer for door seal.
3 screws along bottom of front panel, 3 ? along top, remove front panel.
Undo clips fixing drum front plate in place...listen very carefully for where they fly off to, you'll need them later. Pull off cover.
You should now be able to see between inner and outer drums. Look carefully for anything trapped around the heater element or sticking out of the drain 'sump'

Clean up the seal on the front cover b4 replacing and lube with some fairy soap (the hard green stuff under the sink)
The door seal clip is a sod to get back in, lube seal with fairy and try not to bend the wire clip.




Title: Re: Any washing machine experts?
Post by: TheBoy on 13 November 2006, 18:29:29
Thanks for the help guys. After spending 8hrs stripping the bloody thing  >:( I think I have found the cause...  ...taking the inner drum out of the bearing that holds it to outer tub, balls and bits of cage flew everywhere. I think thats fairly conclusive.

Gotta be honest, I think the 3.0l V6 is much easier to work on....
Title: Re: Any washing machine experts?
Post by: Matchless on 13 November 2006, 22:55:50
Sounds like the seal was long gone. If you are thinking of repairing it then have a good look at the shaft where the seal runs, it can get badly scored. You can get bearings and a new drum spider on t'internet but check that the metal bearing sleeve is not loose in the plastic outer drum, this claims quite a few m/cs and usually means a trip to Currys and a big hole in the wallet.
My Hotpoint is around 20 year old and its become a matter of Engineers pride to keep it going. Its quite well known at work and as workmates m/cs die I get the carcases for bits ;D
Title: Re: Any washing machine experts?
Post by: TheBoy on 14 November 2006, 08:34:50
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Sounds like the seal was long gone. If you are thinking of repairing it then have a good look at the shaft where the seal runs, it can get badly scored. You can get bearings and a new drum spider on t'internet but check that the metal bearing sleeve is not loose in the plastic outer drum, this claims quite a few m/cs and usually means a trip to Currys and a big hole in the wallet.
My Hotpoint is around 20 year old and its become a matter of Engineers pride to keep it going. Its quite well known at work and as workmates m/cs die I get the carcases for bits ;D
Shaft is badly scored... :( - so I guess I can't just change bearings... and seal.
Title: Re: Any washing machine experts?
Post by: Marks DTM Calib on 14 November 2006, 08:52:26
Is it a WM or a WMA machine?
Title: Re: Any washing machine experts?
Post by: Jimbob on 14 November 2006, 08:57:27
If its new washing machine time, I My Wife cant recommend a Miele highly enough.
Totally different quality level to the cheapos (all made at 1 factory in Italy and rebadged).
The thing weighs the same as 3 hotpoints, solid, quieter, works well and very reliable.
Even got a 10 year guarantee with ours!  They may be a bit dearer than some, bit once you consider no mainataince cost for 10 years, they dont look so bad, and as you know a lot can be saved buying online.
Title: Re: Any washing machine experts?
Post by: Marks DTM Calib on 14 November 2006, 09:06:43
Bugger, just thought, all Hotpoints come with a 5 year parts warranty so you could have got it fixed for a flat fee of 80 quid.....which includes all parts and labour.
Title: Re: Any washing machine experts?
Post by: TheBoy on 14 November 2006, 10:20:35
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Is it a WM or a WMA machine?
WMA60
Title: Re: Any washing machine experts?
Post by: TheBoy on 14 November 2006, 10:21:27
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Bugger, just thought, all Hotpoints come with a 5 year parts warranty so you could have got it fixed for a flat fee of 80 quid.....which includes all parts and labour.
Checked, just ran out in summer...  >:(
Title: Re: Any washing machine experts?
Post by: Marks DTM Calib on 14 November 2006, 10:26:18
Spider and bearings are about 35-40 quid delivered, if the bearing houisng in the rear drum half has play then you need a new rear drum section.....try ebay
Title: Re: Any washing machine experts?
Post by: TheBoy on 14 November 2006, 10:29:16
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Spider and bearings are about 35-40 quid delivered, if the bearing houisng in the rear drum half has play then you need a new rear drum section.....try ebay
I've been told, that due to its age, I'll be lucky to get spider off drum without drilling bolts etc...  ...thats getting into realms of beyond my capability...
Title: Re: Any washing machine experts?
Post by: Auto Addict on 14 November 2006, 12:02:00
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Spider and bearings are about 35-40 quid delivered, if the bearing houisng in the rear drum half has play then you need a new rear drum section.....try ebay
I've been told, that due to its age, I'll be lucky to get spider off drum without drilling bolts etc...  ...thats getting into realms of beyond my capability...

I was looking forward to a 'How to' with pictures.....
Title: Re: Any washing machine experts?
Post by: CaptainZok on 14 November 2006, 18:04:55
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Spider and bearings are about 35-40 quid delivered, if the bearing houisng in the rear drum half has play then you need a new rear drum section.....try ebay
I've been told, that due to its age, I'll be lucky to get spider off drum without drilling bolts etc...  ...thats getting into realms of beyond my capability...

Looks like another job for Sammy then. ;D
Title: Re: Any washing machine experts?
Post by: TheBoy on 14 November 2006, 21:16:00
Just been shopping, don't like any of new machines without spending a lot of cash.  Gonna attempt to repair this one....
Title: Re: Any washing machine experts?
Post by: rogerreno on 14 November 2006, 23:15:38
Looks like our Bosch machine has come out in sympathy for yours  ;D... Bloody thing packed up yesterday and its only 5 years old max  >:(

It does everything its supposed to except spin the drum...any ideas??? When you select spin the pump starts up and you can hear what sounds like a relay clicking intermitantly.

If its like our last one its probably the main circuit board,but what do I know,its no got any wheels!!!!
Title: Re: Any washing machine experts?
Post by: Timbuk on 14 November 2006, 23:19:23
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Looks like our Bosch machine has come out in sympathy for yours  ;D... Bloody thing packed up yesterday and its only 5 years old max  >:(

It does everything its supposed to except spin the drum...any ideas??? When you select spin the pump starts up and you can hear what sounds like a relay clicking intermitantly.

If its like our last one its probably the main circuit board,but what do I know,its no got any wheels!!!!

That could be the brushes :-?
Title: Re: Any washing machine experts?
Post by: Hillper on 14 November 2006, 23:42:30
Unlikely to be brushes if it's only on spin.  Is it a manual 'turny knob' type?  If so, do all spin programs not work?  If only one's dodgy, it's the knob switch.

Is there a 'spin hold' button?  If so, this could be defective.  (Unlikely unless used a lot).

If it's electronic, it could be the board or motor speed controller.  A bit more difficult/expensive to fix.

It really needs to be looked at properly, unless you change parts in a logical sequence and hope for the best.

Title: Re: Any washing machine experts?
Post by: Timbuk on 14 November 2006, 23:54:25
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Unlikely to be brushes if it's only on spin.  Is it a manual 'turny knob' type?  If so, do all spin programs not work?  If only one's dodgy, it's the knob switch.

Is there a 'spin hold' button?  If so, this could be defective.  (Unlikely unless used a lot).

If it's electronic, it could be the board or motor speed controller.  A bit more difficult/expensive to fix.

It really needs to be looked at properly, unless you change parts in a logical sequence and hope for the best.


6 months ago i would have agreed totally with you Mr Hillper, had same problem, checked brushes looked fine, went to local Wasing machine expert, ' change the brushes' he said 'Their fine' i said 'CHANGE THE BRUSHES' he said, so i did, and guess what, Perfecto. Never would have believed it myself but he was right :-[ For the small amount they cost, try them first. As you say Mr Hilper  'Start of a logical sequence'
Title: Re: Any washing machine experts?
Post by: Hillper on 15 November 2006, 06:11:39
Certainly won't hurt to try the brushes first!

We've got a mega cheapo Servis at the mo.  It's great!  Very basic, but quiet and very reliable.  Never gone wrong in 8 years.

Had all the others over the years.

Best are AEG and Miele.
Title: Re: Any washing machine experts?
Post by: TheBoy on 15 November 2006, 11:15:05
My WMA hotpoint apparently needs special tools to not only do bearings, but also the spring loaded seal.  I have spoken to a number of washing machine repair places now, and it seems that even with correct tools, it is nigh on impossible to get right, and most places now swap out either rear half of tub and spider or the entire tub assembly, as the factory fitted seals seem to last longer than retro fitted stuff for some reason....

The spider is really hard to change on these as well, as bolts seize, and need to be drilled. But with drum being so thin, again not easy without damaging drum.

Looks like a new tub assembly then.

Still, motor aside, it will in effect be a brand new machine.
Title: Re: Any washing machine experts?
Post by: TheBoy on 17 November 2006, 19:52:14
Got it back together, seems to work well. Actually, much quieter now than it was brand new....  ....wonder if it was always suspect?

Anyway, thanks to all the help, advice, encouragement, both here and in PMs.

What a top lot you all are  :y
Title: Re: Any washing machine experts?
Post by: Taxi_Driver on 17 November 2006, 20:04:34
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Got it back together, seems to work well. Actually, much quieter now than it was brand new....  ....wonder if it was always suspect?

Anyway, thanks to all the help, advice, encouragement, both here and in PMs.

What a top lot you all are  :y

Well done Jaime  :y I woulda given up ages ago....and gonna bought a new machine......i did change the water pump on my bosch a while ago.....but that was easy.....machine b4 the bosch....that sounded like bearings had gone so reason i got the bosch one now