Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Marks DTM Calib on 10 June 2008, 08:19:42

Title: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 10 June 2008, 08:19:42
We need to get a smiley that represents a really pissed off and dam right angry person [smiley=angry.gif] [smiley=angry.gif] :(  [smiley=thumbdown.gif]

Just when you thought the RAC windscreens job had struck third time lucky..........

...........the bloody rubber trim pops out and destroys itself at 50mph!

Phoned customer services and they will be getting back to me....
Title: Re: The Windscreen Saga............Part 4!
Post by: Jimbob on 10 June 2008, 08:25:32
AAARRRRGGGHHHHH

keep fighting and demand compensation....They will pay, I have a letter confirming it  :y
Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 10 June 2008, 08:31:07
Bunch of rather useless excuses for living dam incompitent waste of space low life useless sons of bitches scrotes......I hate them, HATE THEM, [size=18]HATE THEM![/size]

The one rather job I entrust to the so called professionals and its all goes totally rather wrong.
Title: Re: The Windscreen Saga............Part 4!
Post by: Jimbob on 10 June 2008, 08:32:31
Don't beat about the bush Mark, tell us what you really think of them  ::)
Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 10 June 2008, 08:34:01
Quote
Don't beat about the bush Mark, tell us what you really think of them  ::)

I cant without turning the word filter off.....
Title: Re: The Windscreen Saga............Part 4!
Post by: Jay w on 10 June 2008, 08:37:08
Quote
Bunch of rather useless excuses for living dam incompitent waste of space low life useless sons of bitches scrotes......I hate them, HATE THEM, [size=18]HATE THEM![/size]

The one rather job I entrust to the so called professionals and its all goes totally rather wrong.

close your eyes and think of a nice place......and breath in and out, in and out.....

now relax before your blood pressure gets too high
Title: Re: The Windscreen Saga............Part 4!
Post by: VXL V6 on 10 June 2008, 08:46:29
Sorry to hear this Mark.

I think with my insurance you only have the choice of two windscreen 'suppliers' otherwise they will only pay a small proportion of the total cost.

Title: Re: The Windscreen Saga............Part 4!
Post by: HolyCount on 10 June 2008, 08:50:34
Quote
Sorry to hear this Mark.

I think with my insurance you only have the choice of two windscreen 'suppliers' otherwise they will only pay a small proportion of the total cost.


"Snap". If I use any other than Autoglass or Auto Windscreens they only cough up £150 .... and, with the cracks that seem to be multiplying, I will be using one or t'other very soon !!
Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 10 June 2008, 08:54:56
Quote
Quote
Bunch of rather useless excuses for living dam incompitent waste of space low life useless sons of bitches scrotes......I hate them, HATE THEM, [size=18]HATE THEM![/size]

The one rather job I entrust to the so called professionals and its all goes totally rather wrong.

close your eyes and think of a nice place......and breath in and out, in and out.....

now relax before your blood pressure gets too high

I have, its a large sealed locked room with the useless windscreen techs in it and a large window. Outside is a large vaccum pump connected to the room and I have control of the switch.....now then, wheres my zyclon B......
Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 10 June 2008, 09:34:06
They have just called and asked if I can pop it down for them to look at......I said, its the rubber trim that goes round the three sides......so got to pop it in for a look see.
Title: Re: The Windscreen Saga............Part 4!
Post by: Entwood on 10 June 2008, 10:17:23
I don't believe how a so-called professional organisation can screw things up so consistently !!!

At least Autoglass - who replaced mine 5 weeks back - "appear" to have done a decent job ... touch wood   :y :y :y :y :y :y

Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 10 June 2008, 11:46:36
I have just popped in for them to have a look at it.......and.....

......its got to come out AGAIN!

So, its booked in on Thursday AGAIN and they will replace the screen AGAIN and fit new trims AGAIN!
Title: Re: The Windscreen Saga............Part 4!
Post by: Entwood on 10 June 2008, 11:51:32
I'd be inclined to write another strong letter to high level management stating that should this attempt to rectify the problem also fail, then you will take the car elsewhere to have it fixed -properly - and the bill will be presented to them .... via the small claims court if neccesary.

:)
Title: Re: The Windscreen Saga............Part 4!
Post by: Jimbob on 10 June 2008, 12:00:41
RETARDS!
Title: Re: The Windscreen Saga............Part 4!
Post by: TheBoy on 10 June 2008, 18:55:39
FFS.  Was thinking of centre-punching mv6 one, but with admiral who use rac, so dont think i'll bother....
Title: Re: The Windscreen Saga............Part 4!
Post by: waspy on 10 June 2008, 19:18:31
I had my rubber trim come adrift the other week at around 90mph  ::)
I stuck it back in with a small bead of black poly sealant that i pinched from my last job. I've had no problems since  :y
Mark, if you have more problems, PM me & i could pop over with my sealant gun & we could sort it  :)
Title: Re: The Windscreen Saga............Part 4!
Post by: STMO123 on 10 June 2008, 20:56:26
I really dont fancy your chances of them ever getting it right. just an idea but I know that some kwik fit places are much better than others, staff more experienced, inventive etc. It may be worth taking it to another depot.

I notice my meriva has had a new bonded screen at some point and all seems well.
Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 10 June 2008, 21:53:35
Sadly just applying a little sikaflex isnt an option because the trim has been torn when it came off otherwise I would have done it already.

I pity the complaints department tomorrow!  :-X
Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 12 June 2008, 10:50:47
Car taken in this morning and will be ready by lunch time........watch this space.
Title: Re: The Windscreen Saga............Part 4!
Post by: Dazzler on 12 June 2008, 10:52:27
Indeed we will ;)
Title: Re: The Windscreen Saga............Part 4!
Post by: Jimbob on 12 June 2008, 11:20:26
sweepstake on quality of the job?


I'll have shite!
Title: Re: The Windscreen Saga............Part 4!
Post by: Entwood on 12 June 2008, 11:27:14
Here's hoping .......  but I won't hold my breath .....   :( :(

Title: Re: The Windscreen Saga............Part 4!
Post by: Richie London on 12 June 2008, 11:57:14
Quote
Quote
Don't beat about the bush Mark, tell us what you really think of them  ::)

I cant without turning the word filter off.....

try this then

(http://i272.photobucket.com/albums/jj182/richierich1961/sAng_scream.gif)
Title: Re: The Windscreen Saga............Part 4!
Post by: Richie London on 12 June 2008, 12:00:34
Quote
I really dont fancy your chances of them ever getting it right. just an idea but I know that some kwik fit places are much better than others, staff more experienced, inventive etc. It may be worth taking it to another depot.

I notice my meriva has had a new bonded screen at some point and all seems well.

well ive had 2 tryes fitted this yr, left was 50grms out, right was 48 grms out. same kwikfit place. ive a voucher for a free mot, but i wont be going there thats for sure.
Title: Re: The Windscreen Saga............Part 4!
Post by: cem_devecioglu on 12 June 2008, 12:49:15
Quote
Bunch of rather useless excuses for living dam incompitent waste of space low life useless sons of bitches scrotes......I hate them, HATE THEM, [size=18]HATE THEM![/size]

The one rather job I entrust to the so called professionals and its all goes totally rather wrong.

sometimes you speak from my heart  ;D:y
Title: Re: The Windscreen Saga............Part 4!
Post by: jereboam on 12 June 2008, 12:51:19
While we're all KwikFit-bashing, I might mention that I looked on their website yesterday for a price indication for the new tyres I'm having fitted by the local garage today.

They ask for your registration number then come back with the car details and tyre size.  

They said my 1999 3.0 Elite Auto should have 235/45 R 17-93 tyres fitted.  I think that may be the size for the get-you-home spare.  

But I don't think they'd go too well on my 16" alloy wheels.   :)
Title: Re: The Windscreen Saga............Part 4!
Post by: albitz on 12 June 2008, 12:54:50
they would probably fill the gap between tyre and rim with the same sealant they used on marksdtm windscreen. :D ;D
Title: Re: The Windscreen Saga............Part 4!
Post by: cem_devecioglu on 12 June 2008, 12:55:45
Tire shops  >:(  ... long long story

I have changed 21 and more ..lost the count now..
 :(
Title: Re: The Windscreen Saga............Part 4!
Post by: Jimbob on 12 June 2008, 14:11:23
I make it after lunch.....do we have a result?
Title: Re: The Windscreen Saga............Part 4!
Post by: Marks DTM Calib on 12 June 2008, 14:41:19
Yes, well after lunch..............just got back  >:(

So, I get there and its 'sorry Mr Russell but we broke the screen whilst removing it so had to get another one in'

'Ok, so how long I replied'

'About an hour'

So, went back an hour later and its nearly ready.

Then the foreman walks in and shows me the rubber trim and how its ripped.

I said 'yes I know, we went through all this on Tuesday and you were going to order a repalcement'

Anyway, to cut a long story short they hadn't ordered a replacement and it had only just arrived when I turned up the second time..........and they hadn't broken the screen when removing it.

So, its got the same screen (saves getting yet ANOTHER OOF tax disc holder!) and new trims.

And I would rate it as an OK job, 7/10.................but, there bloody lying buggers, I hate it when they tell you porkies!
Title: Re: The Windscreen Saga............Part 4!
Post by: Jimbob on 12 June 2008, 14:43:45
time for a sweepstake on this thread appearing

The Windscreen Saga............Part 5!

I reckon 2 days  ;D
Title: Re: The Windscreen Saga............Part 4!
Post by: cem_devecioglu on 12 June 2008, 14:54:46
Hoping this time no problem... :-/
Title: Re: The Windscreen Saga............Part 4!
Post by: TheBoy on 12 June 2008, 16:00:43
Quote
time for a sweepstake on this thread appearing

The Windscreen Saga............Part 5!

I reckon 2 days  ;D
I think we'll all hear his voice long before any post starts ;D

I do admire Mark's patience with these people, I wish I could be like that  :-[
Title: Re: The Windscreen Saga............Part 4!
Post by: albitz on 12 June 2008, 17:28:11
they dont deserve patience,they deserve bankruptcy. the only thing worse than being a liar is being an incompetent liar. >:(