Omega Owners Forum
Chat Area => General Car Chat => Topic started by: ted_one on 12 August 2014, 17:50:40
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Just a quick heads up about the above company....I ordered 4x rear track rods from them a couple of days back,paid around £180 and sat back and waited for them to be delivered ::) Checked my Email today and found that a message saying that they had refunded a proportion of my money as they didn't have the stock to fill the order! When I checked my Mr A a/c I find that they are sending me one trackrod with zero chance of getting the other three in the near future. That was my first order with them and have made it clear that it is the last.What a bunch of muppets .....not a clue about the needs of the customer and seem to be completely devoid of lateral thought, do not touch them,spend your hard earned some where else >:( you have been warned!!
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I've used them a few times.
Once or twice they've been fine (and good value). Last time I paid extra for 24 hour delivery for a belt and tensioner....They split the delivery so I got the belt in 24 hours and the tensioner a few days later (after the weekend)....very helpful.
Then I got an email to review them. I gave them a neutral review - this was immediately disputed and they said they'd refund the 24 hour delivery charge and apologised for the mistake. So I withdrew the review....of course that means most reviews will be positive and not a fair balance.
An earlier order arrived damaged because two wishbones were packed loose in a box.
So overall pretty rubbish in terms of delivery and packaging - but their prices are keen and they supply OEM stuff.
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Sounds like best avoided then on balance :-\
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ive left my bad review on there as well
got discs in 1 day got the pads days later