Omega Owners Forum

Omega Help Area => Omega General Help => Topic started by: TheBoy on 06 May 2015, 20:38:55

Title: Thanks to Jason and Co and All German Parts
Post by: TheBoy on 06 May 2015, 20:38:55

I needed a set of droplinks for TBE, so opted for a set of Meyle HD from All German Parts (remember, if you call them, OOFers get a discount :D), which arrived the next day.

So jack up the car, have a bit of an issue getting the one ones off, offer up the new ones, bugger, AGP had sent wrong ones. Frustrating, especially when I can't put one of the old ones back on, but I accept mistakes happen. So a quick email to AGP describing what has happened, and what day I can be in for a courier.  The correct droplinks arrived as promised, and job jobbed.

Any company can make a mistake, but its how well their customer services can resolve problems that makes a company stand out.

Title: Re: Thanks to Jason and Co and All German Parts
Post by: GastronomicKleptomaniac on 06 May 2015, 20:45:38

Mr Jason is an absolute gent - even entertained LadyGK and I rocking up to his unit one day to collect some parts, while they were in the middle of moving premises. :y

Title: Re: Thanks to Jason and Co and All German Parts
Post by: tunnie on 06 May 2015, 21:58:03

Always top service from them, not bought anything in ages from them, last thing I bought was same drop links!

Title: Re: Thanks to Jason and Co and All German Parts
Post by: tigers_gonads on 07 May 2015, 11:07:46

Had a bit of fun a few months back with some rear brake calliper pins / springs.
As it happens, I moved the wrong ones on side wards so nobody was out of pocket but I couldn't fault the bloke.
Went well out of his way to help and his number is in my phone book under favourites  :y   

Title: Re: Thanks to Jason and Co and All German Parts
Post by: Tony H on 08 May 2015, 18:20:14

All German parts Jason top guy and top service  :y