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Chat Area => General Discussion Area => Topic started by: Kate on 06 June 2015, 18:11:24

Title: Computer problem Windows 7
Post by: Kate on 06 June 2015, 18:11:24
Hi all.

My computer is running badly so I was going to re-install Windows 7 but my disc is damaged. Does anyone know where I could get a replacement?

Or can I borrow a copy from anyone?

TIA. :y
Title: Re: Computer problem Windows 7
Post by: Shackeng on 06 June 2015, 18:28:22
Tried system restore?
Title: Re: Computer problem Windows 7
Post by: TheBoy on 06 June 2015, 20:04:52
If it was a retail version, the media is downloadable from MS.  If it was an OEM version, you need to contact the manufacturer.
Title: Re: Computer problem Windows 7
Post by: Kate on 06 June 2015, 20:31:38
I contacted Microsoft UK and they said they would send a replacement but they said the p&p would be £16.

I can't afford that at the moment.
Title: Re: Computer problem Windows 7
Post by: LC0112G on 06 June 2015, 20:55:19
Any Windows 7 disk will do as long as it's the same version (Home/Pro/Ultimate) - they're all the same.

What matters is the key that you type in during installation - the thing on the sticky hologram label that you're supposed to fix to the outside of the PC where it can be destroyed, damaged, and defaced so that when you need to re-install the OS you cant read the damn thing.
Title: Re: Computer problem Windows 7
Post by: Kate on 06 June 2015, 21:39:16
Any Windows 7 disk will do as long as it's the same version (Home/Pro/Ultimate) - they're all the same.

What matters is the key that you type in during installation - the thing on the sticky hologram label that you're supposed to fix to the outside of the PC where it can be destroyed, damaged, and defaced so that when you need to re-install the OS you cant read the damn thing.

Thanks. I've got the right disc but it's all scratched.
Title: Re: Computer problem Windows 7
Post by: Mr Gav on 07 June 2015, 02:05:22
As long as you have the product number at hand you can use any disc, download or borrowed and use your Windows product number to verify as long as its the same product, ie Windows 7 home/ premium etc
Title: Re: Computer problem Windows 7
Post by: TheBoy on 07 June 2015, 09:13:21
Any Windows 7 disk will do as long as it's the same version (Home/Pro/Ultimate) - they're all the same.

/panto mode

Oh no they're not


Most disks have all marketing version (Basic, Home, Home Premium, Pro, Ultimate etc on there (although in many cases you need a bit of file tweaking to allow you to select)), but the Retail, OEM, Preinstall, MSDN, Open Licence etc etc are all different disks.
Title: Re: Computer problem Windows 7
Post by: TheBoy on 07 June 2015, 09:14:45
Any Windows 7 disk will do as long as it's the same version (Home/Pro/Ultimate) - they're all the same.

What matters is the key that you type in during installation - the thing on the sticky hologram label that you're supposed to fix to the outside of the PC where it can be destroyed, damaged, and defaced so that when you need to re-install the OS you cant read the damn thing.

Thanks. I've got the right disc but it's all scratched.
Tell me what version, I can point you in the right location to download from MS.  If OEM, you need to talk to your manufacturer.


How did the disk that you never use get scratched  ???
Title: Re: Computer problem Windows 7
Post by: hawke113a on 07 June 2015, 11:27:31
i have a couple of discs and boot loaders...is it x32 or x64 your wanting....if you pm me your address i will send you a copy..no problem  :y ;D
Title: Re: Computer problem Windows 7
Post by: Kate on 07 June 2015, 12:47:33
i have a couple of discs and boot loaders...is it x32 or x64 your wanting....if you pm me your address i will send you a copy..no problem  :y ;D

Thanks very much, I'll do that now.

It's Home premium 64bit that I need. The one I've got is my daughters. She stores discs on the floor under her shoe and handbag collection. ;D
Title: Re: Computer problem Windows 7
Post by: Kate on 07 June 2015, 12:56:44
Does anyone have any recommendations for good security software? Is F-secure any good as I can get that free with Virgin?
Title: Re: Computer problem Windows 7
Post by: zirk on 07 June 2015, 13:22:03
Does anyone have any recommendations for good security software? Is F-secure any good as I can get that free with Virgin?
Microsoft's free one is good enough, then just do a free Malwarebytes scan once a week / month. ;)

http://windows.microsoft.com/en-us/windows/security-essentials-download

https://www.malwarebytes.org/lp/sem/5/?gclid=CIHcodvJ_cUCFWXLtAodsWwAsg
Title: Re: Computer problem Windows 7
Post by: Kate on 07 June 2015, 17:31:22
Does anyone have any recommendations for good security software? Is F-secure any good as I can get that free with Virgin?
Microsoft's free one is good enough, then just do a free Malwarebytes scan once a week / month. ;)

http://windows.microsoft.com/en-us/windows/security-essentials-download

https://www.malwarebytes.org/lp/sem/5/?gclid=CIHcodvJ_cUCFWXLtAodsWwAsg

Thanks, I'll do that. :y
Title: Re: Computer problem Windows 7
Post by: TheBoy on 07 June 2015, 20:53:13
i have a couple of discs and boot loaders...is it x32 or x64 your wanting....if you pm me your address i will send you a copy..no problem  :y ;D

Thanks very much, I'll do that now.

It's Home premium 64bit that I need. The one I've got is my daughters. She stores discs on the floor under her shoe and handbag collection. ;D
Is it retail, OEM, MSDN or one of the open licence version (likely to be one of the first 2