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Chat Area => General Discussion Area => Topic started by: deviator on 17 June 2015, 15:12:26

Title: Anyone on Vodafone?
Post by: deviator on 17 June 2015, 15:12:26
Time to cancel woo-hoo
Price increase means you can cancel your contract.

http://www.theregister.co.uk/2015/06/16/vodafone_hikes_prices_37_5p/

If you have a phone and contract with Vodafone, you can now cancel and you get to keep the phone. You can even go back with Vodafone on a new contract and get a new phone. You can then sell spare phone.

Title: Re: Anyone on Vodafone?
Post by: Viral_Jim on 17 June 2015, 16:13:13
Very interested in this. I've been counting the days until I could part company with these jokers for some time now!
Title: Re: Anyone on Vodafone?
Post by: Keith ABS on 17 June 2015, 17:21:12
  Cant get any phone signal here and Vodaphone are the only ones who came up with a solution

Keith B
Title: Re: Anyone on Vodafone?
Post by: deviator on 17 June 2015, 17:46:47
  Cant get any phone signal here and Vodaphone are the only ones who came up with a solution

Keith B
The home cell over broadband? Other companies do that as well. In fact EE will Wi-Fi call over to a physical line.

The point is, if you have a phone and contract, you can cancel with no penalty and you get to keep the phone. Then re-join Vodafone (if you wish) on a new contract and get a new phone.

It's only useful if you have a phone on contract and are still tied into the 12/18/24mth contract.
Title: Re: Anyone on Vodafone?
Post by: mka306 on 17 June 2015, 18:10:21
Just been onto Vodafone to canx and been told i'll be charged for cancelling my contract????

I'm guessing this is a load of rubbish then?
Title: Re: Anyone on Vodafone?
Post by: deviator on 17 June 2015, 18:14:55
From here (http://www.vodafone.co.uk/campaigns/excess-charges/out-of-bundle-5b/)

Quote from: Vodafone
We appreciate this may mean your monthly bills increase by more than the Retail Price Index of 0.9%, so we’re giving you the opportunity to end your agreement with us without charge. To do this, simply write to us within 30 days of the receipt of this communication at Vodafone Customer Care, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN.

They are trying to avoid it  :y
Title: Re: Anyone on Vodafone?
Post by: mka306 on 17 June 2015, 18:31:49
I have read up on this and it does not apply to every Vodafone customer, read below:-


This page applies only to people who received a text from us directing them here. You have the right to cancel only if you received such a message directly from us.

 From 28 June 2014 we’ll be making some changes to our pricing. These changes will happen automatically so you won’t need to do anything. Please read this page for details on what these changes are and how they’ll affect you.

 We really hope you decide to stay with us, but as these changes have increased your monthly bill by more than 10%, you can end your agreement without charge. If you decide to do this, please write to us before 28 June 2014 at Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN.
Title: Re: Anyone on Vodafone?
Post by: deviator on 17 June 2015, 19:25:20
The text you quoted was from last years price rise (great company eh?), the link above for Vodafone, mentions no such message or even selective customers. I'm not saying it will work, but ask yourself if it's worth writing a letter and potentially wasting a stamp.
Title: Re: Anyone on Vodafone?
Post by: ronnyd on 17 June 2015, 21:11:51
Used to be with these ,tards on a pay & go phone. They kept texting to try to get me on a contract. I ignored these so they then started to phone me at various times of the day. Told them if they persisted i would go elsewhere, the calls kept coming so i am now with giff gaff. Vodafone, a right PITA
Title: Re: Anyone on Vodafone?
Post by: The Sheriff on 17 June 2015, 21:31:46
They are all a pain in the arse. We have three contracts with 3. Me, the wife and the son. I got a call the other night with a 'too good to miss' offer. iPhone 6, loads of calls, texts, Internet and well cheap.
'Is this instead of one of the phones we have?' I asked. 'No, it's an extra phone, you can keep it as a spare for emergencies'.

Eff off please.
Title: Re: Anyone on Vodafone?
Post by: zirk on 18 June 2015, 01:14:33
Ive been with Vodafone on the same number now for 25 years now, currently get Unlimited Mins and Texts with 6GB of 4G on the Red++ plan for £6.50 pm, so think I might hang around a tad longer. 
Title: Re: Anyone on Vodafone?
Post by: mka306 on 18 June 2015, 07:22:16
Ive been with Vodafone on the same number now for 25 years now, currently get Unlimited Mins and Texts with 6GB of 4G on the Red++ plan for £6.50 pm, so think I might hang around a tad longer.

£6.50pm  :o How on earth have you got a deal with all the added extras for that little?????
Title: Re: Anyone on Vodafone?
Post by: zirk on 18 June 2015, 09:43:13
Ive been with Vodafone on the same number now for 25 years now, currently get Unlimited Mins and Texts with 6GB of 4G on the Red++ plan for £6.50 pm, so think I might hang around a tad longer.

£6.50pm  :o How on earth have you got a deal with all the added extras for that little?????
That's exactly what the Vodafone staff say when I phone up for day to day stuff.  ;D ;D

25 Years of whining at them every Contract end time, Im up to 80% airtime discount at the moment  :D

I also get Free Spotify thrown in worth 10 quid a month, and I know for a fact that cost them a fiver a month, so there actually getting £1.50 pm off me.  :D 
Title: Re: Anyone on Vodafone?
Post by: Viral_Jim on 18 June 2015, 11:10:48
Just given them a call to confirm what contract I'm on. Sadly my prices won't be going up so I need to wait until my contract expires (2 months to go!).
Title: Re: Anyone on Vodafone?
Post by: The Sheriff on 18 June 2015, 12:40:48
Telecoms companies, banks, energy companies, etc., are all much of a muchness in my opinion. People jump ship only to find themselves in an even worse position.

Instead of listening to the various offers/incentives these companies have available at any particular time, write down what it is you actually need, without the window dressing, and see what's available.
In the case of mobile phones esp., I think lots of folk are seduced into paying for stuff that they just don't need. I use about 2-300 mins, virtually no texts and do most of my internet stuff on wifi. So I'm not interested in paying extra for more, no matter how much the student in the 3 store pleads with me.
Title: Re: Anyone on Vodafone?
Post by: Viral_Jim on 18 June 2015, 13:11:31
I would add to that - look at the reception/data speeds in your area.

All the companies have good and bad spots, the name of the game is trying to make sure that where you live and work aren't black spots for the network you select.

Oh and to add to my dislike of vodafone, it took me two goes to get someone who could understand what I was asking them and vice versa. That really pi$$es me off!
Title: Re: Anyone on Vodafone?
Post by: deviator on 18 June 2015, 13:26:23
I was a Vodafone customer when I was contracting. I bought (OK cheaply) a PCMCIA 3G card which was the bee-knees back then. I was having issues and went through to technical support, once I'd got through 4/5 layers of idiots. The tech guys were no better, they hadn't got a clue. In fact one of them said, "You've got a better idea than us!" I was trying to run some obscure software which required specific ports to be active. They kept insisting they do not port block (even though using port scanners I could prove they were) and they were absolutely insistent that they don't use a NATs (Network Address Translation), which again I disproved by showing them my assigned 10.10.X.X IP address.

They gave up in the end, refunded a 6mth old PCMCIA card and lost a customer forever. Went to local shopping centre, visited the Three shop, £50 saw me with a usb dongle, which worked faultlessly. I didn't even check the network settings, it just worked.
Title: Re: Anyone on Vodafone?
Post by: Lazydocker on 18 June 2015, 14:18:29
My experiences with Vodaphoney PAYG means I would rather be without a mobile than using them ;)

FWIW, Three do a home signal box too, although they don't advertise it
Title: Re: Anyone on Vodafone?
Post by: Kevin Wood on 18 June 2015, 16:10:20
In the case of mobile phones esp., I think lots of folk are seduced into paying for stuff that they just don't need. I use about 2-300 mins, virtually no texts and do most of my internet stuff on wifi. So I'm not interested in paying extra for more, no matter how much the student in the 3 store pleads with me.

To turn that around, the network operators bloat out their offerings with the things that are virtually free for them to give away, and are stingy with things that cost them money. Hence you'll be offered more texts per month than you could possibly type in, yet mobile data will be restricted. So, you aren't necessarily paying for things you don't use, because their real value is practically zero anyway. ;)
Title: Re: Anyone on Vodafone?
Post by: The Sheriff on 18 June 2015, 16:17:54
My experiences with Vodaphoney PAYG means I would rather be without a mobile than using them ;)

FWIW, Three do a home signal box too, although they don't advertise it
You can download the 'Three in touch' app which lets you use your router for calls/texts over wifi.