Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: EMD on 27 September 2015, 22:51:31

Title: Sky wifi
Post by: EMD on 27 September 2015, 22:51:31
So i got rid of Virgin internet/ wifi and had Sky internet/ wifi installed and what a difference  :) Wifi reaches all over the house and outside where virgin never . Virgin claimed to be the best and used super fast fibre optic but sky uses the BT copper wire old style which is ten times better  ??? ???
So happy customer , thanks Tunnie  :D ;D
Title: Re: Sky wifi
Post by: tunnie on 28 September 2015, 00:28:40
 :y :y :y :y

Virgin cable internet should be very fast, was it a very old router?

You might be able to get Sky Fibre. Check BT Infinity website, see if your area is covered :)
Title: Re: Sky wifi
Post by: biggriffin on 28 September 2015, 06:55:01
Fink Dem noof'ers got Wong cables,aswell as Wong water ;D
Title: Re: Sky wifi
Post by: minifreek on 28 September 2015, 07:58:49
Must have been something wrong with your router, mine reaches everywhere in our house... even on the 5G wireless....

Maybe yours was set to 5G only and that will have an effect on the range...

I have the VM 152 'Big Daddy' (internet and phone) and is soooooooooooo much faster than Sky's internet...

I do - however - have Sky TV as it is far superior to VM's TV package...

BTW they ALL spout of having Fibre Optic internet BUT what the fail to tell you is that the Fibre Optic DOESN'T run into your house but to their exchange... it is then fed via co-ax (in VM's case) or twisted pair (BT/Sky's case)... NONE of them have true Fibre Optics running into customers houses.... If they did it would cost VM and BT/Sky an absolute fortune to install all the fibres and fibre/optical conversion boxes in peoples houses...
Title: Re: Sky wifi
Post by: Gaffers on 28 September 2015, 10:27:57
Is this a "my Dad is 'arder than your Dad" thread? ;D
Title: Re: Sky wifi
Post by: EMD on 28 September 2015, 11:40:46
Virgin router was the latest a few weeks old as we complained about
the wifi . The Sky wifi is far better , can even get it in the shed now where i live  :-[
Sky told me its been upgraded to sky fibre  :)
Title: Re: Sky wifi
Post by: Gaffers on 28 September 2015, 11:54:20
Sky Fibre runs on the BT openreach infrastructure, ie the same as if you had a BT internet connection.  In most cases this is Fibre to the cabinet (FTTC) and then goes down the copper line between your house and the local cabinet.  Virgin fibre is mostly fibre to the house (FTTH) although they do resell the openreach infra just the same as Sky do.  FTTH is generally faster than FTTC unles there is a technical problem with the line.

I have Virgin FTTH and notice every now and again the line needs resetting (about once a year) but the WiFi from the virgin supplied router is absolutely fine.

Thus I would suggest that maybe there was a technical issue with the Virgin line which was undetected, or that there may have been other things affecting your WiFi signal such as noise or conflicting WiFI channels being used by your neighbours.  A channel scan with your smartphone could help you identify a part of the spectrum which is available :y

I was with Sky for many years and they were perfectly fine, my only beef came when I moved house and cancelled my connection for a certain date (ie just after move out) but they cut it off 2 weeks prior and when you work from home that meant I had to be connected to the internet all the time thus I had to use my mobile phone as a hotspot.  Cue a mobile bill of over £400 that I had to suck up.
Title: Re: Sky wifi
Post by: EMD on 28 September 2015, 12:02:18
We were told by Virgin that because of the 9 inch brick work that the router would struggle to reach all areas of the house and we had it a year and never got wifi upstairs at all so this is why we changed . Plus Sky worked out a lot cheaper  :y
Title: Re: Sky wifi
Post by: minifreek on 28 September 2015, 12:41:36
I can 100% guarantee that my VM fibre optic does not come to my house (FTTH) at all - it is co-ax that is installed...

I had Sky wi-fi up until my internet hungry boys wanted to use the internet all at once and the Sky system couldn't cope with the demand. Even on the top spec fastest they could do... at best it was 16Mb at about 3 in the morning.... I had no gripes or argument with Sky except for the demand put upon the system where it simply couldn't cope..

I also had BT Internet for a short while, it worked fine except for the wireless would interfere with my radio equipment (Radio Ham)... I kept telling them it is interfering with my other radios which it wasn;t supposed to do, but they just wouldn't have it/be told that it wasn't supposed to interfere... all they kept on doing was putting me through to India where they kept telling me to move my antennas...!! which just aint possible... They also told me to switch off the WiFi - but all it did was switch off the connectivity and not the actual WiFi signal, thus it still interfered with my radio's... eventually I go in touch with OFCOM and they even said that they have had numerous complaints about the same problem....

I changed to VM 152Mb 'Big Daddy' of which my average speed is connected at 162 Mb.... It does cost a lot but my lads are worth it for them to be able to stream and download without much if any lag when they are playing online games etc...
Title: Re: Sky wifi
Post by: GastronomicKleptomaniac on 28 September 2015, 14:32:31
Is this a "my Dad is 'arder than your Dad" thread? ;D

No, but my dog can beat up your dog.
Title: Re: Sky wifi
Post by: Gaffers on 28 September 2015, 15:44:12
Is this a "my Dad is 'arder than your Dad" thread? ;D

No, but my dog can beat up your dog.

Seeing as he passed away a few years ago, you are right.


Unless I go down the road and speak to the voodoo man to get him brought back as a zombie-dog. And then, mate, your pooch is flucked ;D ;D
Title: Re: Sky wifi
Post by: TheBoy on 28 September 2015, 18:15:50
Accept the fact that every single ISP provided freebie router is shite (in all respects, not just wifi) and you'll get less hung up over which ISP is better.

All the freebie routers are ones the ISP can bulk buy for sub £20, which gives some level of understanding how much research and development has gone in, and why all the firmwares are appallingly bad.
Title: Re: Sky wifi
Post by: Broomies Mate on 29 September 2015, 02:46:10
I know these tests are not exactly true, but they do give a decent comparison.

(http://www.speedtest.net/result/4702080553.png)


Sky Broadband Copper to the Exchange.

I don't do online gaming or anything like that so upload speed isn't an issue,  I'm more than happy with what I get.
Title: Re: Sky wifi
Post by: pscocoa on 29 September 2015, 08:28:46
Moved from BT Infinity to Sky Fibre Unlimited and very happy so far. Router is definitely better than the Hub 5 I had with BT. Also in contrast to my experience with Sky a few years ago, every aspect of the install and service has been great - SO FAR!!

Only issue I have is lip sync issue and not sure if that is Sky, Xbox or Sony Android. If I turn off tv only and turn it back on it seems to correct - but lip sync issues come and go even in same programme. Some say it can be the broadcaster.
Title: Re: Sky wifi
Post by: tunnie on 29 September 2015, 08:44:04
Lip a Sync - That an internet based stream? Not via dish?
Title: Re: Sky wifi
Post by: Mr Gav on 29 September 2015, 09:32:42
Accept the fact that every single ISP provided freebie router is shite (in all respects, not just wifi) and you'll get less hung up over which ISP is better.

All the freebie routers are ones the ISP can bulk buy for sub £20, which gives some level of understanding how much research and development has gone in, and why all the firmwares are appallingly bad.

I did read a couple of years ago that ISP`s made it difficult to use 3rd party routers, I don`t know how much truth there is in that but I believe it was to do with some settings that the ISP needed to give but weren`t playing ball.

I never looked into it because my VM router is fine at the mo, I can get wifi in any part of the house and even on the road in front (which is handy for using my laptop on the missus Panda).
Title: Re: Sky wifi
Post by: pscocoa on 29 September 2015, 11:43:12
Lip a Sync - That an internet based stream? Not via dish?

Connected by dish and lan. Wonder if it could be subwoofer.
Title: Re: Sky wifi
Post by: TheBoy on 29 September 2015, 17:49:43
Lip a Sync - That an internet based stream? Not via dish?
I've seen sky vid/audio out of sync on too many occasions. Occasionally, but not often, on freeview.


If its all the time, check amp and box settings for artificial delays on the audio.


If its an IPTV stream, there are lots more variables than can screw you over, virtually all of which are in the hands of the broadcaster and/or your ISP.  Having had insights into the issues getting the 4k streams working well, its most certainly not as trivial a task as you might expect (although some of that comes from the fact that 4k introduces extra complexities, visually, that need to be dealt with)
Title: Re: Sky wifi
Post by: Marks DTM Calib on 29 September 2015, 17:53:31

Lip sync issues are usually due to the TV or any processing kit (audio system etc), often there is an adjustment that can be made on the TV
Title: Re: Sky wifi
Post by: TheBoy on 29 September 2015, 17:58:47
Accept the fact that every single ISP provided freebie router is shite (in all respects, not just wifi) and you'll get less hung up over which ISP is better.

All the freebie routers are ones the ISP can bulk buy for sub £20, which gives some level of understanding how much research and development has gone in, and why all the firmwares are appallingly bad.

I did read a couple of years ago that ISP`s made it difficult to use 3rd party routers, I don`t know how much truth there is in that but I believe it was to do with some settings that the ISP needed to give but weren`t playing ball.

I never looked into it because my VM router is fine at the mo, I can get wifi in any part of the house and even on the road in front (which is handy for using my laptop on the missus Panda).
Nope. None of them do.  My primary ISP, Zen Internet, actively encourages it, and provide reasonable support when things don't work. My secondary ISP, BT Business, give me all the details to get a 3rd party router working.


The HH4/5 is probably one of the best "free" routers, but is still utterly, utterly shite.  Its reasonably stable, reasonably decent wifi, reasonably decent modem.  But spend good money on a router, you will see how shite *ALL* ISP routers are. BT, Sky, VM, Whorehouse. They all provide the cheapest crap they can get away with - the UK ISP market is incredibly competitive, which is why we have some of the fastest speeds at the lowest costs.

And I say that knowing my brother's 2 premium broadband routers had desperate issues doing their core function (routing), which still hasn't been resolved, but support and I came up with a viable, robust workaround.
Title: Re: Sky wifi
Post by: Mr Gav on 29 September 2015, 18:04:14
Accept the fact that every single ISP provided freebie router is shite (in all respects, not just wifi) and you'll get less hung up over which ISP is better.

All the freebie routers are ones the ISP can bulk buy for sub £20, which gives some level of understanding how much research and development has gone in, and why all the firmwares are appallingly bad.

I did read a couple of years ago that ISP`s made it difficult to use 3rd party routers, I don`t know how much truth there is in that but I believe it was to do with some settings that the ISP needed to give but weren`t playing ball.

I never looked into it because my VM router is fine at the mo, I can get wifi in any part of the house and even on the road in front (which is handy for using my laptop on the missus Panda).
Nope. None of them do.  My primary ISP, Zen Internet, actively encourages it, and provide reasonable support when things don't work. My secondary ISP, BT Business, give me all the details to get a 3rd party router working.


The HH4/5 is probably one of the best "free" routers, but is still utterly, utterly shite.  Its reasonably stable, reasonably decent wifi, reasonably decent modem.  But spend good money on a router, you will see how shite *ALL* ISP routers are. BT, Sky, VM, Whorehouse. They all provide the cheapest crap they can get away with - the UK ISP market is incredibly competitive, which is why we have some of the fastest speeds at the lowest costs.

And I say that knowing my brother's 2 premium broadband routers had desperate issues doing their core function (routing), which still hasn't been resolved, but support and I came up with a viable, robust workaround.

Cheers, I`ll bear that in mind  :y
Title: Re: Sky wifi
Post by: TheBoy on 29 September 2015, 18:04:27

Lip sync issues are usually due to the TV or any processing kit (audio system etc), often there is an adjustment that can be made on the TV
Indeed. Generally the encoders are robust-ish, and A/V (for up to 1080p) delivered in 1 stream (be that IP or dedicated broadcast), leaving the STB to separate. Some TVs with those poxy digital enhancements delay video slightly further.

Hence, most amps allow a delay to be set (as its usually the video that's slow).

Do people still use the audio on the TV, rather than an amp?  (I do for terrestrial, to make things easy for Mrs TB)
Title: Re: Sky wifi
Post by: pscocoa on 30 September 2015, 06:20:33

Lip sync issues are usually due to the TV or any processing kit (audio system etc), often there is an adjustment that can be made on the TV
Indeed. Generally the encoders are robust-ish, and A/V (for up to 1080p) delivered in 1 stream (be that IP or dedicated broadcast), leaving the STB to separate. Some TVs with those poxy digital enhancements delay video slightly further.

Hence, most amps allow a delay to be set (as its usually the video that's slow).

Do people still use the audio on the TV, rather than an amp?  (I do for terrestrial, to make things easy for Mrs TB)

I have taken out amp and use tv speakers with a dedicated subwoofer which gives enough sound quality for us and keeps it simpler for Mrs.

I am now experimenting with multi room speaker system for music but that has also taken me into the world of DLNA which I am slowly getting to grips with.


Title: Re: Sky wifi
Post by: minifreek on 30 September 2015, 18:47:30
Ooooooooooh my Panasonic BluRay player has DLNA but I aint got a ruddy clue what it does or is for :)
Title: Re: Sky wifi
Post by: tunnie on 30 September 2015, 19:15:30

Lip sync issues are usually due to the TV or any processing kit (audio system etc), often there is an adjustment that can be made on the TV
Indeed. Generally the encoders are robust-ish, and A/V (for up to 1080p) delivered in 1 stream (be that IP or dedicated broadcast), leaving the STB to separate. Some TVs with those poxy digital enhancements delay video slightly further.

Hence, most amps allow a delay to be set (as its usually the video that's slow).

Do people still use the audio on the TV, rather than an amp?  (I do for terrestrial, to make things easy for Mrs TB)

As OP mentioned Android, thought it could be a mobile stream. They can easily suffer from audio issues if using Envivio encoders  ::)
Title: Re: Sky wifi
Post by: EMD on 30 September 2015, 21:49:25
Virgin sent me a text saying they would send me a box for me to post back their super duper wifi router thing  ::) It hasn't arrived  ::) The routers must be so good they have to re-use them  ::) ::) ::)

I wont be going back to VM  ::) Thumbs up for Sky  :) :y
Title: Re: Sky wifi
Post by: Phil L on 30 September 2015, 23:12:46
I can 100% guarantee that my VM fibre optic does not come to my house (FTTH) at all - it is co-ax that is installed...

I had Sky wi-fi up until my internet hungry boys wanted to use the internet all at once and the Sky system couldn't cope with the demand. Even on the top spec fastest they could do... at best it was 16Mb at about 3 in the morning.... I had no gripes or argument with Sky except for the demand put upon the system where it simply couldn't cope..

I also had BT Internet for a short while, it worked fine except for the wireless would interfere with my radio equipment (Radio Ham)... I kept telling them it is interfering with my other radios which it wasn;t supposed to do, but they just wouldn't have it/be told that it wasn't supposed to interfere... all they kept on doing was putting me through to India where they kept telling me to move my antennas...!! which just aint possible... They also told me to switch off the WiFi - but all it did was switch off the connectivity and not the actual WiFi signal, thus it still interfered with my radio's... eventually I go in touch with OFCOM and they even said that they have had numerous complaints about the same problem....

I changed to VM 152Mb 'Big Daddy' of which my average speed is connected at 162 Mb.... It does cost a lot but my lads are worth it for them to be able to stream and download without much if any lag when they are playing online games etc...
VM use an 'HFC' network (Hybrid Fibre Coax) - Fibre to the box in the street then Coax (TV/Internet) & Copper (voice) to the house.  Openreach are rolling our FTTP (FTTH) to new builds & certain areas as part of the NGA/BDUK/SEP rollout - this is available to any Service Provider.  Sky & Talk Talk have just opened up an FTTP trial in York & Kingston have quite a bit in Hull too.  These mostly supply in excess of 300Mbit/s downstream.
Title: Re: Sky wifi
Post by: TheBoy on 01 October 2015, 12:02:25
Openreach are trialling a 300mbps service using FTTC technology, ready for commercial launch next year. Expect the speed to quickly jump to 500mbps if you are within 250m of your cab.

FTTK/FTTP IS available in all areas where you can get FTTC via Openreach, but few ISPs offer it.
Title: Re: Sky wifi
Post by: STEMO on 01 October 2015, 13:09:44
Be nice if I could get fibre at all.
Title: Re: Sky wifi
Post by: Gaffers on 01 October 2015, 13:18:04
Be nice if I could get fibre at all.

DOn't worry, to get fibre to the Military patch in Aldershot it only took OpenReach 3 years after they had installed it across the road.

The CEO's give-a-crap-o-meter barely flicked off the bar below E.

You should get it in about a decade :y
Title: Re: Sky wifi
Post by: TheBoy on 02 October 2015, 14:28:10
There is now a better commercial reason to provide fibre.