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Chat Area => General Discussion Area => Topic started by: Field Marshal Dr. Opti on 29 November 2015, 15:43:39

Title: Laptop problem - stuck in a loop
Post by: Field Marshal Dr. Opti on 29 November 2015, 15:43:39
Mrs Opti is having trouble with her laptop. She cannot start it, and it is in a never-ending cycle of "unable to repair files" - "needs repair." I shall be buying her another new laptop shortly, and don't  want to go to the expense of repair unless absolutely necessary.

We believe the problem started when Windows 10 began downloading itself without permission, and the installation was stopped a quarter of the way through.

Any help would be greatly appreciated.

Thanks, chaps.
Title: Re: Laptop problem - stuck in a loop
Post by: biggriffin on 29 November 2015, 15:47:29
Is this the first laptop my lud that has ceased to work correctly, without being launched at oneself  ;D
Title: Re: Laptop problem - stuck in a loop
Post by: STEMO on 29 November 2015, 15:47:49
Stuck in a loop is better than stuck in the back of your head.  ;D
Title: Re: Laptop problem - stuck in a loop
Post by: Field Marshal Dr. Opti on 29 November 2015, 15:50:57
Is this the first laptop my lud that has ceased to work correctly, without being launched at oneself  ;D

Yes. :)
Title: Re: Laptop problem - stuck in a loop
Post by: Field Marshal Dr. Opti on 29 November 2015, 15:51:12
Stuck in a loop is better than stuck in the back of your head.  ;D

Yes. :)
Title: Re: Laptop problem - stuck in a loop
Post by: STEMO on 29 November 2015, 15:54:11
I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra.  :)
Title: Re: Laptop problem - stuck in a loop
Post by: Field Marshal Dr. Opti on 29 November 2015, 15:55:38
I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra.  :)

Wonderful car  :-*
Title: Re: Laptop problem - stuck in a loop
Post by: STEMO on 29 November 2015, 15:56:35
I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra.  :)

Wonderful car  :-*
And the colour?
Title: Re: Laptop problem - stuck in a loop
Post by: Field Marshal Dr. Opti on 29 November 2015, 16:17:32
I think I may have the answer to this, but first I'd like you to remind me about your thoughts on my astra.  :)

Wonderful car  :-*
And the colour?

You can push a man too far you know. ;D ;D ;D

I'll attempt to be diplomatic and even handed.

It's an unfortunate shade of putrid bile green.......that some people may like. :)
Title: Re: Laptop problem - stuck in a loop
Post by: zirk on 29 November 2015, 16:58:29
Use the Windows recovery start up disc. You can normally use a win7 one to repair win10 start up issues.

You did make a recovery disc in all the time you've been using Win7, didn't you.
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 29 November 2015, 17:45:51
The manufacturer should have a full recovery procedure, be that separate disks or a recovery partition.

Win10 doesn't (yet) automatically install, you have to interactively agree and accept it (for now).
Title: Re: Laptop problem - stuck in a loop
Post by: Andy H on 29 November 2015, 18:15:11
The manufacturer should have a full recovery procedure, be that separate disks or a recovery partition.

Win10 doesn't (yet) automatically install, you have to interactively agree and accept it (for now).
Apparently (I haven't seen it myself) automatic updates installs a bit of software that keeps nagging you to "reserve my copy of Windows  10". If you accept but later change your mind you get stuck in the endless loop.

I keep a windows 7 partition on my laptop purely to allow me to run VCDS/VAGcom - I really don't want it to attempt to morph into windows 10 next time I try to boot it to I can diagnose the Golf or the Galaxy.

I downloaded and ran GWX control panel from http://ultimateoutsider.com/downloads/ (http://ultimateoutsider.com/downloads/) which disable the windows 10 installer. It claims to be able to roll back win 7 and 8 if you make the mistake of agreeing "reserve my copy of windows 10". If you are already in the endless loop I assume you would need to download it using a working PC and then run it on the offending PC in safe mode  :-\
Title: Re: Laptop problem - stuck in a loop
Post by: STEMO on 29 November 2015, 19:16:10
The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off".  ;D
Title: Re: Laptop problem - stuck in a loop
Post by: zirk on 29 November 2015, 20:07:17
The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off".  ;D
Whilst saying on the screen 'Do Not Turn Your PC Off' under normal Windows rules would normally say something like 'Are you sure you want to do this' but with the Power Button held down kind of becomes irrelevant.
Title: Re: Laptop problem - stuck in a loop
Post by: STEMO on 29 November 2015, 20:27:55
The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off".  ;D
Whilst saying on the screen 'Do Not Turn Your PC Off' under normal Windows rules would normally say something like 'Are you sure you want to do this' but with the Power Button held down kind of becomes irrelevant.
If it won't take any notice of the power button, there's always the mains switch.  ;D
Title: Re: Laptop problem - stuck in a loop
Post by: Kevin Wood on 29 November 2015, 23:34:56
The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off".  ;D

Quite why Microshaft decided that was a good idea I'll never know. They need to remember whose PC it is. ::)
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 30 November 2015, 16:56:32
The manufacturer should have a full recovery procedure, be that separate disks or a recovery partition.

Win10 doesn't (yet) automatically install, you have to interactively agree and accept it (for now).
Apparently (I haven't seen it myself) automatic updates installs a bit of software that keeps nagging you to "reserve my copy of Windows  10". If you accept but later change your mind you get stuck in the endless loop.

I keep a windows 7 partition on my laptop purely to allow me to run VCDS/VAGcom - I really don't want it to attempt to morph into windows 10 next time I try to boot it to I can diagnose the Golf or the Galaxy.

I downloaded and ran GWX control panel from http://ultimateoutsider.com/downloads/ (http://ultimateoutsider.com/downloads/) which disable the windows 10 installer. It claims to be able to roll back win 7 and 8 if you make the mistake of agreeing "reserve my copy of windows 10". If you are already in the endless loop I assume you would need to download it using a working PC and then run it on the offending PC in safe mode  :-\
Come early next year, it will very likely be enforced. So get used to it.
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 30 November 2015, 17:01:57
The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off".  ;D
Whilst saying on the screen 'Do Not Turn Your PC Off' under normal Windows rules would normally say something like 'Are you sure you want to do this' but with the Power Button held down kind of becomes irrelevant.
Its a fairly good assumption that switching off a machine after its started an OS upgrade is going to result in a non booting system, be that Linux, Windows, Solaris, OSX, Android, iOS, even MS-DOS.

Hence my previous comments about recovery via DVD or recovery partition.

Sadly, I see this all too frequently in a professional capacity, done by sysadmins who should know better  >:(
Title: Re: Laptop problem - stuck in a loop
Post by: zirk on 30 November 2015, 17:59:03
The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off".  ;D
Whilst saying on the screen 'Do Not Turn Your PC Off' under normal Windows rules would normally say something like 'Are you sure you want to do this' but with the Power Button held down kind of becomes irrelevant.
Its a fairly good assumption that switching off a machine after its started an OS upgrade is going to result in a non booting system, be that Linux, Windows, Solaris, OSX, Android, iOS, even MS-DOS.

Hence my previous comments about recovery via DVD or recovery partition.

Sadly, I see this all too frequently in a professional capacity, done by sysadmins who should know better  >:(
But its all 'plug and play' these days TB, any youngster walking about with a screen in front of the will tell you that.  ::)
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 30 November 2015, 18:33:36
The bit that killed it was "the installation was stopped a quarter of the way through". I guess that means "it wouldn't take any notice of us pressing buttons so we switched the bastard off".  ;D
Whilst saying on the screen 'Do Not Turn Your PC Off' under normal Windows rules would normally say something like 'Are you sure you want to do this' but with the Power Button held down kind of becomes irrelevant.
Its a fairly good assumption that switching off a machine after its started an OS upgrade is going to result in a non booting system, be that Linux, Windows, Solaris, OSX, Android, iOS, even MS-DOS.

Hence my previous comments about recovery via DVD or recovery partition.

Sadly, I see this all too frequently in a professional capacity, done by sysadmins who should know better  >:(
But its all 'plug and play' these days TB, any youngster walking about with a screen in front of the will tell you that.  ::)
The kids are right.  But it don't play if you unplug at the wrong time.
Title: Re: Laptop problem - stuck in a loop
Post by: Andy H on 30 November 2015, 19:54:17
The manufacturer should have a full recovery procedure, be that separate disks or a recovery partition.

Win10 doesn't (yet) automatically install, you have to interactively agree and accept it (for now).
Apparently (I haven't seen it myself) automatic updates installs a bit of software that keeps nagging you to "reserve my copy of Windows  10". If you accept but later change your mind you get stuck in the endless loop.

I keep a windows 7 partition on my laptop purely to allow me to run VCDS/VAGcom - I really don't want it to attempt to morph into windows 10 next time I try to boot it to I can diagnose the Golf or the Galaxy.

I downloaded and ran GWX control panel from http://ultimateoutsider.com/downloads/ (http://ultimateoutsider.com/downloads/) which disable the windows 10 installer. It claims to be able to roll back win 7 and 8 if you make the mistake of agreeing "reserve my copy of windows 10". If you are already in the endless loop I assume you would need to download it using a working PC and then run it on the offending PC in safe mode  :-\
Come early next year, it will very likely be enforced. So get used to it.
Hmmm
VAGcom/VCDS is the only reason I ever fire up the windows partition. When the VWs are behaving themselves it can be months before I have to wake it up and undergo the ordeal of another round of updates and reboots. If those updates involve a day long download/install/reboot sequence for windows 10 then it (MS windows) really will be of less use to me than a used prophylactic smeared in canine faeces.

I will have to save an image of the windows partition (while it is still working) and then try to disable networking to preserve the status quo.
Title: Re: Laptop problem - stuck in a loop
Post by: STEMO on 30 November 2015, 20:07:34
My five/six year old PC is too old for WIN 10, but I haven't turned it on for about a month now. Don't really need it.
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 01 December 2015, 18:47:24
My five/six year old PC is too old for WIN 10, but I haven't turned it on for about a month now. Don't really need it.
My 8yr old one runs W10 fine. Actually, I think better than it ran Win7 - though as I rebuilt from scratch, it probably lacks the accumulation of crap that had built up previously.
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 01 December 2015, 18:48:23
My five/six year old PC is too old for WIN 10, but I haven't turned it on for about a month now. Don't really need it.
My 8yr old one runs W10 fine. Actually, I think better than it ran Win7 - though as I rebuilt from scratch, it probably lacks the accumulation of crap that had built up previously.
W7 boot speed from switch on to CTR;-ALT-DEL prompt was 11s. Let me time W10, seems quicker
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 01 December 2015, 18:49:07
My five/six year old PC is too old for WIN 10, but I haven't turned it on for about a month now. Don't really need it.
My 8yr old one runs W10 fine. Actually, I think better than it ran Win7 - though as I rebuilt from scratch, it probably lacks the accumulation of crap that had built up previously.
W7 boot speed from switch on to CTR;-ALT-DEL prompt was 11s. Let me time W10, seems quicker
Yup, 8s :)
Title: Re: Laptop problem - stuck in a loop
Post by: STEMO on 01 December 2015, 22:01:11
My five/six year old PC is too old for WIN 10, but I haven't turned it on for about a month now. Don't really need it.
My 8yr old one runs W10 fine. Actually, I think better than it ran Win7 - though as I rebuilt from scratch, it probably lacks the accumulation of crap that had built up previously.
Mine is a common graphics problem apparently and, no, I don't do graphics cards and the like.

If I ever feel that I can't live without a laptop/PC, I'll buy a new one.
Title: Re: Laptop problem - stuck in a loop
Post by: Kevin Wood on 02 December 2015, 00:02:30
Case in point today. Boot my laptop into Win 7 (which is very rare, thankfully). 64 updates and 2 reboots later I start using it.

Go to shut it down tonight.

"Please do not power off or unplug your machine... Installing update 1 of 169.."

WTF do they not understand about the concept of a laptop? Silly me for wanting to shut it down, put it in a bag and walk off with it. ;D

If I were selling OSs that only run on machines with 1980's architecture I'd damned well be trying to hide the fact by making the software as slick as possible, not forcing the customer to jump through hoops like this.

 ::)
Title: Re: Laptop problem - stuck in a loop
Post by: zirk on 02 December 2015, 00:13:49
Case in point today. Boot my laptop into Win 7 (which is very rare, thankfully). 64 updates and 2 reboots later I start using it.

Go to shut it down tonight.

"Please do not power off or unplug your machine... Installing update 1 of 169.."

WTF do they not understand about the concept of a laptop? Silly me for wanting to shut it down, put it in a bag and walk off with it. ;D

If I were selling OSs that only run on machines with 1980's architecture I'd damned well be trying to hide the fact by making the software as slick as possible, not forcing the customer to jump through hoops like this.

 ::)
Well look on the bright side Kevin, tomorrow morning when its all finished updating, your be a proud owner of a nagging win10 upgrade button waiting to haunt you. ;D
Title: Re: Laptop problem - stuck in a loop
Post by: Broomies Mate on 02 December 2015, 00:16:57
Not a Microsoft fanboi, far from it, but......

Surely if you use one OS, you tend to start and shut-down the machine daily, or at least a couple of times a week?

If you use more than one OS (multi-boot) you should be at a level to know that updates are required from time to time.

If you are either of the above, you would know that you can turn off Windows Updates, and if you so wish, you can update your OS when it suits you!

I don't see the problem....... A problem that really shouldn't exist.  ::)
Title: Re: Laptop problem - stuck in a loop
Post by: zirk on 02 December 2015, 00:23:12
Set all my updates to 'ask me when to download / install' for that very reason.

True Mobile Computing is not so Mobile anymore.
Title: Re: Laptop problem - stuck in a loop
Post by: Andy H on 02 December 2015, 07:33:21
Not a Microsoft fanboi, far from it, but......

Surely if you use one OS, you tend to start and shut-down the machine daily, or at least a couple of times a week?

If you use more than one OS (multi-boot) you should be at a level to know that updates are required from time to time.

If you are either of the above, you would know that you can turn off Windows Updates, and if you so wish, you can update your OS when it suits you!

I don't see the problem....... A problem that really shouldn't exist.  ::)
The issue isn't with the need to carry out occasional maintenance and security updates - it is more about the cack handed way Microsoft go about it, the sheer number of updates, the need to reboot after (almost) every update, and the strange notion that slipping in an install of the next version (or 3) should be an automatic update if you express interest by clicking a button saying 'reserve a copy of Windows10'.
Title: Re: Laptop problem - stuck in a loop
Post by: Mr Gav on 02 December 2015, 07:39:09
You can also choose to be notified of updates and choose which ones to install, that way you have control over which ones get installed and when and then you only need to reboot once for maybe ten updates.
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 02 December 2015, 19:49:12
Case in point today. Boot my laptop into Win 7 (which is very rare, thankfully). 64 updates and 2 reboots later I start using it.

Go to shut it down tonight.

"Please do not power off or unplug your machine... Installing update 1 of 169.."

WTF do they not understand about the concept of a laptop? Silly me for wanting to shut it down, put it in a bag and walk off with it. ;D

If I were selling OSs that only run on machines with 1980's architecture I'd damned well be trying to hide the fact by making the software as slick as possible, not forcing the customer to jump through hoops like this.

 ::)
And what OS provides less updates?
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 02 December 2015, 19:54:08
Like most systems, some updates are flagged as can't be installed at the same time as others, this causes reboots to be required.

Perhaps the biggest "issue" with MS updates is the way it defaults (but overridable) to installing any outstanding updates when you shut down.  In fairness to MS, they probably realise that most users are stupid, and wouldn't otherwise install updates unless it was the default action.


But the need to install updates affects every system, Windows, Linux, BSD, Solaris, Mac OS, HP-UX, all of them.
Title: Re: Laptop problem - stuck in a loop
Post by: VXL V6 on 02 December 2015, 21:37:37
Like most systems, some updates are flagged as can't be installed at the same time as others, this causes reboots to be required.

Perhaps the biggest "issue" with MS updates is the way it defaults (but overridable) to installing any outstanding updates when you shut down.  In fairness to MS, they probably realise that most users are stupid, and wouldn't otherwise install updates unless it was the default action.


But the need to install updates affects every system, Windows, Linux, BSD, Solaris, Mac OS, HP-UX, all of them.
ZX81 never needed updates  :P
Title: Re: Laptop problem - stuck in a loop
Post by: aaronjb on 02 December 2015, 22:53:40
And what OS provides less updates?

It feels (entirely subjective) like OSX has less and they very, very rarely require a reboot (only if it's a patch to a kernel library).

'course there's that big, gaping, unpatchable EFI security hole to live with but, y'know..
Title: Re: Laptop problem - stuck in a loop
Post by: Kevin Wood on 02 December 2015, 23:07:02
Case in point today. Boot my laptop into Win 7 (which is very rare, thankfully). 64 updates and 2 reboots later I start using it.

Go to shut it down tonight.

"Please do not power off or unplug your machine... Installing update 1 of 169.."

WTF do they not understand about the concept of a laptop? Silly me for wanting to shut it down, put it in a bag and walk off with it. ;D

If I were selling OSs that only run on machines with 1980's architecture I'd damned well be trying to hide the fact by making the software as slick as possible, not forcing the customer to jump through hoops like this.

 ::)
And what OS provides less updates?

Not complaining about the number, but, when it comes to making each one as disruptive as possible... ::)
Title: Re: Laptop problem - stuck in a loop
Post by: dbug on 03 December 2015, 01:52:09
Like most systems, some updates are flagged as can't be installed at the same time as others, this causes reboots to be required.

Perhaps the biggest "issue" with MS updates is the way it defaults (but overridable) to installing any outstanding updates when you shut down.  In fairness to MS, they probably realise that most users are stupid, and wouldn't otherwise install updates unless it was the default action.


But the need to install updates affects every system, Windows, Linux, BSD, Solaris, Mac OS, HP-UX, all of them.
ZX81 never needed updates  :P

Neither did C64
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 03 December 2015, 18:25:42
Like most systems, some updates are flagged as can't be installed at the same time as others, this causes reboots to be required.

Perhaps the biggest "issue" with MS updates is the way it defaults (but overridable) to installing any outstanding updates when you shut down.  In fairness to MS, they probably realise that most users are stupid, and wouldn't otherwise install updates unless it was the default action.


But the need to install updates affects every system, Windows, Linux, BSD, Solaris, Mac OS, HP-UX, all of them.
ZX81 never needed updates  :P
Not exactly technically correct, as Nine Tiles did produce fixes...   ...most of then shipped out with the 8k ROM (under the guise of supporting the ZX Printer)
Title: Re: Laptop problem - stuck in a loop
Post by: TheBoy on 03 December 2015, 18:26:20
Like most systems, some updates are flagged as can't be installed at the same time as others, this causes reboots to be required.

Perhaps the biggest "issue" with MS updates is the way it defaults (but overridable) to installing any outstanding updates when you shut down.  In fairness to MS, they probably realise that most users are stupid, and wouldn't otherwise install updates unless it was the default action.


But the need to install updates affects every system, Windows, Linux, BSD, Solaris, Mac OS, HP-UX, all of them.
ZX81 never needed updates  :P

Neither did C64
I was a Sinclair man. Thus the thought of a C64...   

//TB shudders

;D