Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Migv6 le Frog Fan on 04 January 2017, 16:26:57

Title: Laptop problem.
Post by: Migv6 le Frog Fan on 04 January 2017, 16:26:57
For some reason it has developed an aversion to playing video type stuff. If try to play a youtube video, or watch SKY GO, It freezes up just as the video is about to start playing. Toshiba satellite, about a year old, windows 10.
Ive done windows defender security full scan,defragmented, and disc clean up to no avail.
Title: Re: Laptop problem.
Post by: Mister Rog on 04 January 2017, 16:35:00
So it seems that this happens for online video. Have you checked if videos on the local hard drive play ok ?

Sometimes it's the browser and the plugins. Are you using Firefox ? If so try exactly the same video but use IE or something else. If something else works ok then you need to update the browser and the plugins.
Title: Re: Laptop problem.
Post by: tunnie on 04 January 2017, 17:10:48
Tried it in a different browser? IE/FireFox/Chrome?
Title: Re: Laptop problem.
Post by: STEMO on 04 January 2017, 17:32:25
Wait 15 minutes, it might start playing. I was foolish enough to buy my lad a toshiba satellite for his schoolwork, it was deathly slow out of the box.
Title: Re: Laptop problem.
Post by: Migv6 le Frog Fan on 04 January 2017, 17:37:07
Has been fine until today. Normally run IE. Tried chrome, no different.
Title: Re: Laptop problem.
Post by: Doctor Gollum on 04 January 2017, 17:39:32
Lady Opti has a knack for dealing with troublesome laptops... probably end up being the final solution though... ;D

Have you cleared the cookie data recently? Might help :-\
Title: Re: Laptop problem.
Post by: amazonian on 04 January 2017, 19:08:25
If you have no luck with the advice on here, I can strongly recommend the guys at    www.bleepingcomputer.com/forums/ 
They will fix virtualy any problem you may ever get with your PC, all done remotely and entirely FREE of charge.
A brilliant bunch of guys all as dedicated to fixing computers as you guys are to fixing Omegas.
They are very much in demand though so you may have to wait a few days for one of them to begin the fix.

 :) :)
Title: Re: Laptop problem.
Post by: zirk on 05 January 2017, 00:43:28
Before you go any further, download The Free Version of Malwarebytes -

https://www.malwarebytes.com/mwb-download/

Once installed, update it, then run a Full scan, might take a while, ideally where possible, do the scan in Windows10 Safe Mode with Network Support.
Title: Re: Laptop problem.
Post by: Migv6 le Frog Fan on 05 January 2017, 11:40:45
That did the trick. Cheers. :y
Title: Re: Laptop problem.
Post by: STEMO on 05 January 2017, 12:27:53
That did the trick. Cheers. :y
So.....you had malware. I recommend you stop visiting those sites.  :)
Title: Re: Laptop problem.
Post by: Mister Rog on 05 January 2017, 12:32:04
That did the trick. Cheers. :y
So.....you had malware. I recommend you stop visiting those sites.  :)

So which sites would you recommend    ;D
Title: Re: Laptop problem.
Post by: STEMO on 05 January 2017, 13:03:02
That did the trick. Cheers. :y
So.....you had malware. I recommend you stop visiting those sites.  :)

So which sites would you recommend    ;D
OOF.  :)
Title: Re: Laptop problem.
Post by: TheBoy on 05 January 2017, 14:23:05
In Windows, the CODECs are all chained together, so if one codec in the chain is broken, then the system cant play.  This is why you should *NEVER* ever install a massive number of codecs, including those gay, stupid "codec packs" on any system.

Assuming the chain itself isn't corrupted (you're pretty oppsed if it is - rebuild time), and its just the codecs themselves playing up, then its a case of uninstalling all codecs, and reinstalling the ones you want.


(A CODEC is the piece of software that Windows (be it an application, or web browser etc) uses to understand the video format, and DECode into something playable)