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Chat Area => General Discussion Area => Topic started by: shyboy on 20 May 2018, 16:03:12

Title: Windows update
Post by: shyboy on 20 May 2018, 16:03:12
Help!
After being pestered to install a latest Windows update on my main computer I set the ball rolling last evening when I could allow it the time to install.
Following various screen instructions this morning, most of which I now can't remember, I have been left with a blank black screen with just a moving cursor, which does nothing else, and no way of moving on.
Can anyone suggest a course of action before this computer ignoramus calls in professional help?
I'm having to use an old, slow laptop for this post.
Any help would be appreciated.
Title: Re: Windows update
Post by: TD on 20 May 2018, 17:06:04
It took my notebook 1hr to install the latest update....sorry no help to you tho …..
Title: Re: Windows update
Post by: Auto Addict on 20 May 2018, 17:11:35
Will it boot up in safe mode?
Title: Re: Windows update
Post by: redelitev6 on 20 May 2018, 18:59:48
I just wait for that nice guy from India to ring up and let him do all the hard work , such a polite and patient support technician  ;)
Title: Re: Windows update
Post by: zirk on 20 May 2018, 19:17:32
Black Screen with only Cursor or rotating small blue circle after a completed Re Boot normally means a Re Start is required after an Update.

Dont normally recommend this but If the Above doesnt work, you may need to do a Cold forced Switch Off using the Power Button and then a Restart.

I had this before with Updates and it sometimes does the above and have got around it by doing a Roll Back or System Restore to pre Upgrade Time then do the Upgrade again but by downloading the Windows Updater exe from the MS Website.

If you havent got one already make a Windows Recovery Disk or USB or get your hands on one.

Windows manual UpDater can be downloaded here from the MS Website - https://go.microsoft.com/fwlink/?LinkID=799445

Or other Download Options here - https://www.microsoft.com/en-us/software-download/windows10
Title: Re: Windows update
Post by: Lizzie Zoom on 20 May 2018, 19:38:17
Yes, I did my Windows 10 update today.

It took hours from beginning to end, with many red screens letting me know what process was taking place, and involved many restarts undertaken automatically by Microsoft.

All fine, looks good, and no blank screens at the end, BUT there were some during the process which maybe is what you are experiencing shyboy and I would leave alone for a while to give the system a chance to do whatever it is doing
Title: Re: Windows update
Post by: BazaJT on 20 May 2018, 20:02:16
By the sound of it this update will be due to hit me soon.Only thing that's happened on mine since last recent update[why so many so often?]is that when I go on e-mail a small square box appears on about setting to my start or something else when I click ok the box disappears and all is normal until the next time I go back to e-mail and the box reappears.It's getting annoying.
Title: Re: Windows update
Post by: zirk on 20 May 2018, 20:34:07
By the sound of it this update will be due to hit me soon.Only thing that's happened on mine since last recent update[why so many so often?]is that when I go on e-mail a small square box appears on about setting to my start or something else when I click ok the box disappears and all is normal until the next time I go back to e-mail and the box reappears.It's getting annoying.
Go to Setting and select Updates, select the options when to Update or Download Update so they suit your requirements.
Title: Re: Windows update
Post by: TheBoy on 21 May 2018, 18:41:37
By the sound of it this update will be due to hit me soon.Only thing that's happened on mine since last recent update[why so many so often?]is that when I go on e-mail a small square box appears on about setting to my start or something else when I click ok the box disappears and all is normal until the next time I go back to e-mail and the box reappears.It's getting annoying.
Ultimately, as no software is perfect, and the Internet is full of scrotes, flaws are being constantly found.

Microsoft chose, unless its mega urgent, to apply updates to your PC once a month.  Windows 10 users, in addition, get 1 to 2 huge feature updates a year.


Other systems are similar, including MacOS and Linux.