Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Shackeng on 16 June 2020, 07:49:21

Title: Best site to post reviews
Post by: Shackeng on 16 June 2020, 07:49:21
I had a Bosch glass topped gas hob fitted last year. I have now had two replacement glass tops fitted due to cracks and scratches appearing within days of fitment. Bosch replaced them each time, but interestingly not under warranty but ‘goodwill’, suggesting that they don’t want to admit fault. They have inspected the latest one and have now refused to replace it again, blaming ‘misuse’.
We are not in the habit of trashing our household equipment, and clearly these hobs are not fit for purpose. I can’t be bothered to pursue this through Trading Standards or WHY, but I would like to post a negative review to warn others, as these hobs are marketed under various names. Apart from an Amazon review, where else is it worth posting?
Title: Re: Best site to post reviews
Post by: ronnyd on 16 June 2020, 09:32:59
Watchdog on the BBC? Presume it'll be back on at some stage. Also Trading Standards may be an option.  :-\
Title: Re: Best site to post reviews
Post by: STEMO on 16 June 2020, 10:04:16
I would contact trading standards, Chris. I don't know how easy that is under the current circumstances, but on the two occasions I have done it, it was no more than a phone call. If Bosch agree to changing it again, I would go for a different model, even if that meant paying extra. Good luck.
Title: Re: Best site to post reviews
Post by: STEMO on 16 June 2020, 10:05:26
Also, post here for advice:

https://forums.moneysavingexpert.com/categories/consumer-rights
Title: Re: Best site to post reviews
Post by: pscocoa on 16 June 2020, 10:42:22
I have used www.resolver.co.uk
Title: Re: Best site to post reviews
Post by: Field Marshal Dr. Opti on 16 June 2020, 13:42:27
Don't bother with Trustpilot.

I wrote several negative reviews about the Wellesley after they lost me thousands due to their inept and incompetent management of my money.

The Wellesley complained and Trustpilot took down my reviews. :(