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Chat Area => General Discussion Area => Topic started by: Field Marshal Dr. Opti on 22 July 2020, 15:48:32

Title: Phone woes.
Post by: Field Marshal Dr. Opti on 22 July 2020, 15:48:32
Can't get through to any number.

Constantly engaged. Any ideas?
Title: Re: Phone woes.
Post by: Auto Addict on 22 July 2020, 15:50:12
Yes, it's broken  :y
Title: Re: Phone woes.
Post by: VXL V6 on 22 July 2020, 16:07:28
Be that STEMO ex linesman character I expect...

...or maybe people know you are ringing and have left the old bakelite set off hook?

Unless it's one of those new fangled wireless cellular devices.... perhaps you haven't paid the bill?
Title: Re: Phone woes.
Post by: Field Marshal Dr. Opti on 22 July 2020, 16:25:06
We are with Vodafone and the calls go through a router. just changed the sim for one from EE but still only the engaged signal. It may be the phone itself that is fu*cked.
Title: Re: Phone woes.
Post by: Field Marshal Dr. Opti on 22 July 2020, 16:27:51
Internet seems OK albeit slow.......
Title: Re: Phone woes.
Post by: Doctor Gollum on 22 July 2020, 16:33:11
Turn it off and on again  :-\
Title: Re: Phone woes.
Post by: Field Marshal Dr. Opti on 22 July 2020, 16:36:35
Turn it off and on again  :-\

Tried that, Al. I'm going to put some new batteries in the phone itself to see if that makes a difference.
Title: Re: Phone woes.
Post by: Marks DTM Calib on 22 July 2020, 16:54:40
Engaged tone is used as a default when there is a switching fault...........consumers are more accepting (don't complain as much) of it as they consider the number to be engaged.

So sounds like a fault
Title: Re: Phone woes.
Post by: Field Marshal Dr. Opti on 22 July 2020, 17:20:31
Engaged tone is used as a default when there is a switching fault...........consumers are more accepting (don't complain as much) of it as they consider the number to be engaged.

So sounds like a fault

I think I have solved the problem, after causing it in the first instance.

Internet speed was shit slow so I changed the setting from 3G to 4G in the router because I thought this may improve the speed.

Now I have changed the settings back to 3G I can make calls again.
Title: Re: Phone woes.
Post by: TheBoy on 22 July 2020, 17:42:27
4G cannot natively make voice calls, and not all SIM contracts have VoIP enabled to allow the voice call as data (often called VoLTE).  Sounds like yours doesn't (or the handset lacks it).

4G is data only.
Title: Re: Phone woes.
Post by: Field Marshal Dr. Opti on 22 July 2020, 17:51:06
4G cannot natively make voice calls, and not all SIM contracts have VoIP enabled to allow the voice call as data (often called VoLTE).  Sounds like yours doesn't (or the handset lacks it).

4G is data only.

Being thick I assumed everything is currently 4G, until it is 5G.

I thought 2G and 3G was long gone. :)
Title: Re: Phone woes.
Post by: TheBoy on 22 July 2020, 17:58:47
4G cannot natively make voice calls, and not all SIM contracts have VoIP enabled to allow the voice call as data (often called VoLTE).  Sounds like yours doesn't (or the handset lacks it).

4G is data only.

Being thick I assumed everything is currently 4G, until it is 5G.

I thought 2G and 3G was long gone. :)
2G and 3G still used to service the vast majority of voice calls (and 2G is used extensively in telemetry functions, such as some smart meters and monitoring systems).

5G aint here yet.  Only Vodafone have a true 5G network, and that is a tiny subset of their claimed "5G" coverage.  O2, EE and Three are not even publically trialling full 5G yet, despite what they may claim.
Title: Re: Phone woes.
Post by: Migv6 le Frog Fan on 22 July 2020, 18:07:34
Can't get through to any number.

Constantly engaged. Any ideas?


Maybe no-one wants to talk to you.  :)
Title: Re: Phone woes.
Post by: Field Marshal Dr. Opti on 22 July 2020, 18:24:23
Can't get through to any number.

Constantly engaged. Any ideas?


Maybe no-one wants to talk to you.  :)

That thought did occur...... ;D ;D ;D

....but then I thought, I'm not from Liverbarnsleywakefieldpool. ;)
Title: Re: Phone woes.
Post by: Migv6 le Frog Fan on 22 July 2020, 22:15:42
You are a carrot crunching swede basher though. :P
Title: Re: Phone woes.
Post by: zirk on 25 July 2020, 15:31:26
Engaged tone is used as a default when there is a switching fault...........consumers are more accepting (don't complain as much) of it as they consider the number to be engaged.

So sounds like a fault

I think I have solved the problem, after causing it in the first instance.

Internet speed was shit slow so I changed the setting from 3G to 4G in the router because I thought this may improve the speed.

Now I have changed the settings back to 3G I can make calls again.
If you have changed the Network SIM in the Mobile Router did you check the APN Settings in the Router afterwards?

Some Networks will work with an incorrect APN name but only allow 2 and 3G access, 4G needs to see the correct APN Settings

Vodafone APN Name is wap.vodafone.co.uk for Mobile SIM (pp.vodafone.co.uk for PAYGO) or for a Data SIM it's just "internet"

EE APN Name is "everywhere"

Don't worry about User Name and Password you don't need them just leave it blank