Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: amigov6 on 28 December 2008, 00:35:54

Title: Stand up to them!
Post by: amigov6 on 28 December 2008, 00:35:54
Scottish power provide my gas/elec. I choose to have them on prepayment meters despite a slightly higher tariff to save meter readings & arguments every quarter over thier wild estimates. Gas is fine but recently we all had to have new pre payment elec meters fitted.Suddenly £20 was gone in 3 days instead of weeks. Phoned & told it was to pay my debt, what debt, sorry, mistake etc blah blah 3 different operatives, 3 different promises, zero result, spoke to supervisor, new promise, zero result. Asked for the address of thier legal dept. which i noted ready to forward to my brother (debt recovery solicitor). next £20 i put on credited me £57, checked meter, debt removed, letter through post stating a/c 0.00 owing & a cheque for £104 .44p for my overspend & £30 goodwill gesture for my phone bill. Meter running really slowly now!!!!! :y
Title: Re: Stand up to them!
Post by: Mr Skrunts on 28 December 2008, 00:37:49
Good result - Tackle them head on every time. :y :y
Title: Re: Stand up to them!
Post by: Vamps on 28 December 2008, 00:47:09
I am going to have a problem with my Gas, they do not seem to read teh meter, yet it is outside so always seem to get estimated account, though I pay monthly. :(
Title: Re: Stand up to them!
Post by: Mr Skrunts on 28 December 2008, 02:40:06
Quote
I am going to have a problem with my Gas, they do not seem to read teh meter, yet it is outside so always seem to get estimated account, though I pay monthly. :(

By law they have to read it and inspect it at least once a year,

But since they send "meter men" round these days then the inspection has gone out of the window.
Title: Re: Stand up to them!
Post by: Plomien on 28 December 2008, 08:12:48
I had Eon send me out a new bill after they were given the reading on my meter, it arrived on Christmas eve and almost gave the missus a heart attack.
It said we owed £1092.34 ::)
It appeared that the Muppet who had spoken to my missus had messed up when typing it in.
Its now been corrected (thankfully) to a more respectable amount :y
Title: Re: Stand up to them!
Post by: STMO123 on 28 December 2008, 10:02:44
Quote
I had Eon send me out a new bill after they were given the reading on my meter, it arrived on Christmas eve and almost gave the missus a heart attack.
It said we owed £1092.34 ::)
It appeared that the Muppet who had spoken to my missus had messed up when typing it in.
Its now been corrected (thankfully) to a more respectable amount :y

If you're with eon, as I am, why dont you just enter the readings monthly online.

https://www.eonenergy.com/At-Home/Your-Account/Login.htm?WT.svl=10
Title: Re: Stand up to them!
Post by: Plomien on 28 December 2008, 10:25:37
we normally do it over the phone but I will try it on the web from now on  cheers :y
Title: Re: Stand up to them!
Post by: Kevin Wood on 28 December 2008, 11:08:05
I have the opposite problem with the same provider. Meter isn't moving at all. Not coming to fix it until 15th. Had the garage toasty warm when fixing my exhaust yesterday. :-X

Kevin
Title: Re: Stand up to them!
Post by: Richie London on 28 December 2008, 11:52:18
electric 6 a week, gas has gone up to about 8.  im the same rather pay on prepayment that go through the hassle again when they told me i had a debt of 211.00 even though i was away for 3 months working. they should bring back the gas shops so you can go down and beat the craap out of them  ;D ;D
Title: Re: Stand up to them!
Post by: Ken T on 28 December 2008, 12:32:39
Quote
I have the opposite problem with the same provider. Meter isn't moving at all. Not coming to fix it until 15th. Had the garage toasty warm when fixing my exhaust yesterday. :-X

Kevin

Remember and take the magnets off before he comes !

Ken
Title: Re: Stand up to them!
Post by: Kevin Wood on 28 December 2008, 12:36:31
Quote
Quote
I have the opposite problem with the same provider. Meter isn't moving at all. Not coming to fix it until 15th. Had the garage toasty warm when fixing my exhaust yesterday. :-X

Kevin

Remember and take the magnets off before he comes !

Ken

It's one of those nasty solid state ones so not a magnet in sight. I'm trying to remember what I did to make it go pop. ::)

Kevin
Title: Re: Stand up to them!
Post by: GuzziHero on 28 December 2008, 13:22:46
Diddly dum...

http://www.omegaowners.com/forum/YaBB.pl?num=1229032712

Theyre all morons!