Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: Martin_1962 on 03 January 2009, 16:11:19
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I have decided I am going to swap a pipe cutter in the week worth £16 for a new one as it is unfit for purpose - it cannot cut a pipe.
Why? - blade is blunt
Gave them a chance today - I'll replace the blade - the useless tossers do not stock spare blades, so I think it is perfectly fair to demand a new one since the old one is blunt.
Anyway I have emailed Homebase head orifice and also Kopex
(Perhaps Kopex will send me a blade)
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A poor worksman always blames his tools ;D :P
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A poor worksman always blames his tools ;D :P
:y ;)
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I have decided I am going to swap a pipe cutter in the week worth £16 for a new one as it is unfit for purpose - it cannot cut a pipe.
Why? - blade is blunt
Gave them a chance today - I'll replace the blade - the useless tossers do not stock spare blades, so I think it is perfectly fair to demand a new one since the old one is blunt.
Anyway I have emailed Homebase head orifice and also Kopex
(Perhaps Kopex will send me a blade)
Indeed Martin, if you purchased it recently and you have your receipt then they should replace it as, you say, "it is not fit for purpose". >:(
Did you ask to speak to the manager? :-? :-? If not go back there and do so. Usually most store managers will simply swap it without argument as it is not worth the hassle, as I know only too well! ;D ;D
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my girfriend works at homebase, and she will clarify many of the staff there aren't bright (she is though!!)
she would have got you a fresh one without question!
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my girfriend works at homebase, and she will clarify many of the staff there aren't bright (she is though!!)
she would have got you a fresh one without question!
Do they have a sell by date then. ;D
Normaly found homebase really rather helpfull... :)
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I am a B&Q man myself, though word on the street is that they are going to follow in woolworths footsteps, same parent company... :(
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I have decided I am going to swap a pipe cutter in the week worth £16 for a new one as it is unfit for purpose - it cannot cut a pipe.
Why? - blade is blunt
Gave them a chance today - I'll replace the blade - the useless tossers do not stock spare blades, so I think it is perfectly fair to demand a new one since the old one is blunt.
Anyway I have emailed Homebase head orifice and also Kopex
(Perhaps Kopex will send me a blade)
Indeed Martin, if you purchased it recently and you have your receipt then they should replace it as, you say, "it is not fit for purpose". >:(
Did you ask to speak to the manager? :-? :-? If not go back there and do so. Usually most store managers will simply swap it without argument as it is not worth the hassle, as I know only too well! ;D ;D
I hate having to do this as I would rather purchase a spare blade but if the company is too incompetent to stock them they desrve to be hit like this
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I am a B&Q man myself, though word on the street is that they are going to follow in woolworths footsteps, same parent company... :(
who? B&Q or Homebase?
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I am a B&Q man myself, though word on the street is that they are going to follow in woolworths footsteps, same parent company... :(
Oh bugger. I get all my stuff in B&Q, i'd be breaked if they went out of business. I don't bother with Homebase as it seems to be full of soft furnishings these days, rather than all the bits you need to actually fix a house.
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I quite like them,
I ordered 6 internal doors to be delivered, changed my mind a few days later and cancelled with a refund, lo and behold a week later they delivered them!
Cue me taking them to a different store and exchanging them for a lovely cordless drill and other stuff.
Well if they are stupid enough I can be devious enough.