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Chat Area => General Discussion Area => Topic started by: Lizzie_Zoom on 10 January 2009, 16:08:10

Title: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 16:08:10
Suddenly my e-mail "outlook Express" & "Incredimail" are not working due to an error in authorization with the POP3! :o :o

BT Broadband, for once, cannot help me as the e-mails are getting through to my BT Yahoo page, and they suggest I should speak to Microsoft (how?!) as they reckon "Outlook Express" is corrupted!

It might as well be in a foreign language to me, but has anyone any ideas on what to do please to correct this problem that has kept me busy for the last two hours!! >:( >:( >:(.
Title: Re: PC Problems
Post by: MindlessJD on 10 January 2009, 16:17:40
It could be your mail servers are experiencing problems. I have a Yahoo POP3 account and get the same message when the servers seem to be having problems. See if it rectifies itself.

 :y
Title: Re: PC Problems
Post by: gwa on 10 January 2009, 16:23:39
Lizzie - Describe exactly what happens when you open Outlook and what you can see.
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 16:32:07
probably problems are from the mail server similiarly what I have in job..so before messing up with your parameters be sure for that..
Title: Re: PC Problems
Post by: TheBoy on 10 January 2009, 16:32:23
does your pop3 server need tls or similar encryption?
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 16:32:23
Quote
Lizzie - Describe exactly what happens when you open Outlook and what you can see.


It throws up a box asking me for a user name and password that the server requires.

But it does not accept these details when I enter them! :o :o

An error box reads:

There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

This is also the case with my Incredimail. >:(
Title: Re: PC Problems
Post by: TheBoy on 10 January 2009, 16:33:04
Quote
Quote
Lizzie - Describe exactly what happens when you open Outlook and what you can see.


It throws up a box asking me for a user name and password that the server requires.

But it does not accept these details when I enter them! :o :o
are you using port 110 or something else?
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 16:34:41
Quote
Quote
Quote
Lizzie - Describe exactly what happens when you open Outlook and what you can see.


It throws up a box asking me for a user name and password that the server requires.

But it does not accept these details when I enter them! :o :o
are you using port 110 or something else?


No TB, and please note the error message of:

There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

 :y
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 16:35:40
Quote
does your pop3 server need tls or similar encryption?


Heck TB, what does that all mean? :D ::) ;)
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 16:36:49
mail server in maintenance mode :-/
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 16:37:42
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mail server in maintenance mode :-/


What does that mean Cem?  What do I have to do please. :y
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 16:38:26
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Quote
mail server in maintenance mode :-/


What does that mean Cem?  What do I have to do please. :y

mail server donald ducked  ;D
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 16:39:34
wait some time if the problem persists shoot the pc ;D :y
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 16:39:38
Quote
Quote
Quote
mail server in maintenance mode :-/


What does that mean Cem?  What do I have to do please. :y

mail server donald ducked  ;D


But my BT Yahoo mail seems to be working? :-?
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 16:41:51
Quote
Quote
Quote
Quote
mail server in maintenance mode :-/


What does that mean Cem?  What do I have to do please. :y

mail server donald ducked  ;D


But my BT Yahoo mail seems to be working? :-?

did you install some new software ?

or play with something on the system ?
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 16:55:16
Quote
Quote
Quote
Quote
Quote
mail server in maintenance mode :-/


What does that mean Cem?  What do I have to do please. :y

mail server donald ducked  ;D


But my BT Yahoo mail seems to be working? :-?

did you install some new software ?

or play with something on the system ?



Earlier today I did load up a smiley offer, but FF put it into quarantine but then released it and has disappeared! :o :o
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 17:00:23
Quote
Quote
Quote
Quote
Quote
Quote
mail server in maintenance mode :-/


What does that mean Cem?  What do I have to do please. :y

mail server donald ducked  ;D


But my BT Yahoo mail seems to be working? :-?

did you install some new software ?

or play with something on the system ?



Earlier today I did load up a smiley offer, but FF put it into quarantine but then released it and has disappeared! :o :o

I dont see/think any direct relation with the logon process :-/
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 17:07:49
found this but may not help probably :-/
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 17:11:40
Quote
found this but may not help probably :-/


Thanks for anything you can give me Cem! :D :D :D :y :y :y :y
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 17:15:08
link

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=K6ujXwnj&cat_lvl1=346&cat_lvl2=508&cat_lvl3=531&cat_lvl4=533&p_cv=4.533&p_cats=346,508,531,533&p_faqid=800

try resetting your password may be corrupt..
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 17:16:28
Quote
Quote
does your pop3 server need tls or similar encryption?


Heck TB, what does that all mean? :D ::) ;)


I have researched TLS / SSL but am no wiser TB so any other tip/advice would be very welcome please! :D :D ;)
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 17:33:54
Quote
link

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=K6ujXwnj&cat_lvl1=346&cat_lvl2=508&cat_lvl3=531&cat_lvl4=533&p_cv=4.533&p_cats=346,508,531,533&p_faqid=800

try resetting your password may be corrupt..


Thanks Cem :y :y, although BT remotely went through that procedure I have again.   Still no change however ::) ::).
Title: Re: PC Problems
Post by: cem_devecioglu on 10 January 2009, 17:37:37
Quote
Quote
link

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=K6ujXwnj&cat_lvl1=346&cat_lvl2=508&cat_lvl3=531&cat_lvl4=533&p_cv=4.533&p_cats=346,508,531,533&p_faqid=800

try resetting your password may be corrupt..


Thanks Cem :y :y, although BT remotely went through that procedure I have again.   Still no change however ::) ::).

sorry couldnt help more,  but for remote logon I'm also desperate :-/
Title: Re: PC Problems
Post by: Leomas on 10 January 2009, 19:07:22
This is one of the reasons I run my own mail server...does mean I have to fix any problems but at least I can track down where it is going wrong
Title: Re: PC Problems
Post by: TheBoy on 10 January 2009, 19:34:54
Lizzie - telnet to the name of your mail server on port 110, eg, from command prompt:

telnet mail.omegaowners.com 110

then type user followed by your username, then pass followed by password. Should get a non ERR prompt

See my transcript in next post
Title: Re: PC Problems
Post by: TheBoy on 10 January 2009, 19:42:03
Lizzie - see below, change highlighted bits to match yours...


c:\>telnet mail.omegaowners.com 110
+OK Hello there.
user ******@omegaowners.com
+OK Password required.
pass yourpassword
+OK logged in.
stat
+OK 6 18142


That shows I have 6 unread messages, totally 18k
type

top 1 100 to read first 100 lines of 1st message.


If that works, your mail server is fine, issue with your client config.

Title: Re: PC Problems
Post by: TheBoy on 10 January 2009, 19:42:46
Oh, and type quit to close the pop3 session
Title: Re: PC Problems
Post by: Lizzie_Zoom on 10 January 2009, 22:24:56
Quote
Oh, and type quit to close the pop3 session


Thanks for all that TB! :y :y

Will try when I am more awake in the morning! :D ;)

Many thanks! :y :y
Title: Re: PC Problems
Post by: Lizzie_Zoom on 11 January 2009, 18:06:59
Thanks for all your help, and my problem has now been resolved!! :y :y :y :y

Don't really know how, but with TB's, Cem's and Skuntie's plus others great advice I managed to clear it!! 8-) 8-) 8-)


Thanks greatly again!! :-* :-* :-* :-*
Title: Re: PC Problems
Post by: Mr Skrunts on 11 January 2009, 18:12:14
 :y :y :y :y