Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Dusty on 02 April 2009, 14:03:55

Title: Five year parts warranty
Post by: Dusty on 02 April 2009, 14:03:55
Further to my washing machine thread of yesterday. :'( :'( :'( :'(

I was pleased to find that my broken down Candy washing machine came with a 5 year parts warranty. 8-) 8-) 8-) 8-) 8-)

Luckily, my machine is 4 years and 10 months old.I was a very happy woman. 8-) 8-) 8-) 8-)

I contacted Candy/Hoover who cofirmed this.  8-) 8-) 8-) 8-)

Any parts required are free of charge said the nice lady. ::) ::) ::) ::) ::)

There is just a NOMINAL LABOUR CHARGE OF £169 .I thought that it sounded too good to be true. :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'(

I can buy a brand new machine for that. :'( :'( :'( :'( :-* :-*
Title: Re: Five year parts warranty
Post by: Marks DTM Calib on 02 April 2009, 14:04:58
Blimey, and I thought the technician charge (coz they aint engineers!) from Hotpoint of 80 quid was steep!
Title: Re: Five year parts warranty
Post by: HolyCount on 02 April 2009, 14:12:35
Get a local techie to find out what parts are needed and ask Candy to send them -- no labour required -- you ( or to be more accurate, hubby) could fit them yourself.

Doubt if Candy will play though  :-/
Title: Re: Five year parts warranty
Post by: mantahatch on 02 April 2009, 14:14:20
Yes, i remember when I bought my first PC many years ago, the salesman said he can offer me a lifetime warrany on the parts. we both looked at each other and grinned. Yes he was a friend of mine, and we both knew it was an utter con.

Mike
Title: Re: Five year parts warranty
Post by: STMO123 on 02 April 2009, 15:50:39
Quote
Blimey, and I thought the technician charge (coz they aint engineers!) from Hotpoint of 80 quid was steep!

That's £99 now.
Title: Re: Five year parts warranty
Post by: Lizzie_Zoom on 02 April 2009, 17:24:39
As your hubby has changed the pump motor and obviously mechanically touched the machine you could find Dusty that you may have trouble if the engineer calls.  They may claim the warranty is null and void knowing how these companies love to wriggle out of their obligations!! :'( :'(
Title: Re: Five year parts warranty
Post by: Dusty on 02 April 2009, 17:44:14
Quote
As your hubby has changed the pump motor and obviously mechanically touched the machine you could find Dusty that you may have trouble if the engineer calls.  They may claim the warranty is null and void knowing how these companies love to wriggle out of their obligations!! :'( :'(

With a charge of £169 Lizzie,there is absolutely no chance that any engineer will be coming to my home. :-/ :-/ :-/
I need one of two possible things now.The first one is a miracle. That is that my machine suddenly starts working again.(highly unlikely). :-/ :-/
The second is that Mr Dusty pays for a new one.(even less likely) :D :D :D ;D ;D
Title: Re: Five year parts warranty
Post by: Richie London on 02 April 2009, 17:58:37
Quote
Quote
As your hubby has changed the pump motor and obviously mechanically touched the machine you could find Dusty that you may have trouble if the engineer calls.  They may claim the warranty is null and void knowing how these companies love to wriggle out of their obligations!! :'( :'(

With a charge of £169 Lizzie,there is absolutely no chance that any engineer will be coming to my home. :-/ :-/ :-/
I need one of two possible things now.The first one is a miracle. That is that my machine suddenly starts working again.(highly unlikely). :-/ :-/
The second is that Mr Dusty pays for a new one.(even less likely) :D :D :D ;D ;D

well miss dusty tescos direct are doing some good deals at the moment, cheapest my x could find anywhere and she got a right cracker for 268. and it is that quiet you cant tell if it is on or not

 either that or its time to get the mangle out again