Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Mr Skrunts on 27 August 2010, 15:34:25

Title: Washing machine advice please.
Post by: Mr Skrunts on 27 August 2010, 15:34:25
Hoover Quatro 1400
Age unknown  :-/

Only issue ever had with it was a noise when the drum was going in one direction (Not the other) that sounded like something catching or a coin scraping on the way round.  Bit of advice given on here sorted the problem (Many thanks  :y)

Just gone to take the washing out and cant open the door, but also see water under the washer, not much but these problems may be my own doing.

I am totally aware of overloading etc so thought twice about washing the duvet that went in.  (Launched a cup of coffe over the bed this morning.) Was just going to chuck it as I have a new spare one (4.5 tog - Cheers JB for the advice, and this one is a 3.5 tog so is only as old as the the time I got the info) Anyways after feeling the weight and seeing the loosly rolled up size of the new one it didnt worry me on the weight issue allthough a slight concern on the weight issue when wet going into a spin.  Sod it in it went and forgoton about.

Next thing I heard the door beep as the cycle was finished hadnt really heard any other above normal noise so assumed all ok.

So question are,

Obviously the door has a timer on it but is the door lock itself mechanical or eletrical, normal, it requires reasonable effort to push the door open button, but not sure if this then goes on to like like a two part setup. mechanical (checked and safgaurded by the door timer), and then contact on to the door switch or mechanism itself.

The water leak, not sure thats door related at all, kitchen is only just over a year old and very ocasionly got an odd damp wif staring about 4/5 months ago, thought it was the washer instanly but went from the sink first and back tracked, straight away saw signs of a water leak in there, pulled evrything out and checked all, all washer joints rock solid, hot and cold as they were the 2 installed by a mate and myself.  checked the waste for the washer and dishwaher (fitting bit there but not bought the DW yet) they were fine, so then just checked the rest and totally disapointed that nearly all joints could be tighted up a bit by hand and one joint more than the others.  Assumed promlem solved regard the water leaks and any odd wifs.

Had one tiny puddle of water last week infront of the washer but seems not to have come from underneath the washer so assumed came from the work surface after a daily good scrub down seesion.  But find the water today then mabye it is the washer.  :-[

I know there are some service guys on here, are these washers worth getting repairs done on once they start needing repairs and are there any commons repairs that fail on them?

Are the any cons to watch out for with these repair companies other than letting them take it away to the workshop to repair and then invent faults by fitting broken parts to to over to let me see before they replace if I dont believe them.
Title: Re: Washing machine advice please.
Post by: Welung666 on 27 August 2010, 15:47:52
Is there still water in the machine? That's the normal reason for the door not opening. Check the drain pump isn't full of fluff/jammed with a coin. This will involve tipping the machine, I'd suggest on to it's back, to stop any remaining water pouring out of the detergant tray. It may be a loose clip on the drain pump that lets the water leak too.
Title: Re: Washing machine advice please.
Post by: Richie London on 27 August 2010, 16:15:10
i would tip it backwards and pull the manual door release chord that will be at the bottom of the front of the washing machine, presuming it has one like i have on mine
Title: Re: Washing machine advice please.
Post by: pscocoa on 27 August 2010, 16:38:03
have seen this before and was a simple matter of drain being blocked under sink or wherever it connects to discharge point. I cleared blockage and all fine
Title: Re: Washing machine advice please.
Post by: Darth Loo-knee on 27 August 2010, 18:06:32
PM Stokie Steve he is a topman Washing Machine Repairer :y
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 27 August 2010, 18:24:53
Quote
Is there still water in the machine? That's the normal reason for the door not opening. Check the drain pump isn't full of fluff/jammed with a coin. This will involve tipping the machine, I'd suggest on to it's back, to stop any remaining water pouring out of the detergant tray. It may be a loose clip on the drain pump that lets the water leak too.

Washing had finished the full cycle so am/will assume at this point it's empty
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 27 August 2010, 18:28:02
Quote
i would tip it backwards and pull the manual door release chord that will be at the bottom of the front of the washing machine, presuming it has one like i have on mine

Sounds like a plan.  :y

But I will check for water inside if I can, but will at least pull the front filter out and check it for water. 
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 27 August 2010, 18:53:59
Quote
have seen this before and was a simple matter of drain being blocked under sink or wherever it connects to discharge point. I cleared blockage and all fine

Am thinking what you mean here is.

Water on floor - caused by a simple matter of drain being blocked under sink or wherever it connects to discharge point (Quote).

Clear a blockage? - I cleared blockage and all fine. (Quote)

No problem there, but a question.  I am guessing you mean when you say problem solved that is regards the water leak? and nothing to do with getting the door open.  Listening to the advice above in other parts of the thread there could be water inside.  So would this sort machine still finnish a cycle if all water is not evacuated.

Would a partialy/blocked drain put a washer in a mode where it vents under the washer or would a machine have a fail safe to shut down in the event of water being left in during a cycle.  Especially as it is a washer/dryer.

Also only every seen the water spilages twice now, but have done quite a few wash loads inbetween.
Title: Re: Washing machine advice please.
Post by: pscocoa on 27 August 2010, 19:07:15
If the drain water has no where to go and therefore remains in machine the door will not open.

Reminded me of another occasion at my son's house - he fitted new connector to waste undersink and these come with blanking plates fitted sometimes when they have more than one branch. He phoned me to say his washing machine would not empty and door would not open. I removed waste and found blanking plate still fitted to branch he was using - removed plate and it drained no problem.

So yes machine detects build up of water against waste outlet.
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 27 August 2010, 21:23:24
Quote
If the drain water has no where to go and therefore remains in machine the door will not open.

Reminded me of another occasion at my son's house - he fitted new connector to waste undersink and these come with blanking plates fitted sometimes when they have more than one branch. He phoned me to say his washing machine would not empty and door would not open. I removed waste and found blanking plate still fitted to branch he was using - removed plate and it drained no problem.

So yes machine detects build up of water against waste outlet.

Cheers matey.   :y :y
Title: Re: Washing machine advice please.
Post by: pscocoa on 28 August 2010, 18:36:24
Did you get this sorted Mr Skruntie?
Title: Re: Washing machine advice please.
Post by: dbug on 28 August 2010, 18:53:07
Had similar on ours - door wouldn't open at end of cycle.  Due to water still in machine - outlet blocked by a coin!!  Emptied machine "manually" and cleared blockage - all ok then  :y

HTH mate
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 29 August 2010, 00:29:32
Quote
Did you get this sorted Mr Skruntie?

Not yet sadly, been trying to contact my mate to come and help pull out and tip the washer if required but have a feeling he is on call and being a bank holiday weekend he may have been on call out.
Title: Re: Washing machine advice please.
Post by: tunnie on 29 August 2010, 08:53:25
i've got one of these 'washing' machine devices, no idea how it works yet  ;D
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 29 August 2010, 17:43:48
Quote
i've got one of these 'washing' machine devices, no idea how it works yet  ;D


Did it come with out an instuction book or did your Mum just say ring if you get stuck. ::)
Title: Re: Washing machine advice please.
Post by: Marks DTM Calib on 29 August 2010, 18:00:29
Mine went caput this morning, dam thing.

Brushes are getting short on the motor and the back EMF from the sparking caused the field current control transistor to fry.

Just when we have a load of holiday washing to get through.

So I have had to bodge it to get it working whilst new parts arrive on Wednesday.
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 29 August 2010, 18:24:58
I was going to treat my self to a matching washer dryer and dish washer when I moved last year. So in a dilema with mine as if something did get stuck and cause water ro stay in barrel them when problem is found maybe no repair needed.  If it needs repair then I have 3 options rey fix it it me/mate. if not, then cost what a repair servive will charge.

Swap it for a washer dryer I have in the shed.

Sell both, buy new, but not needed the didh washer so far so not sure on that.  :-/
Title: Re: Washing machine advice please.
Post by: Broomies Mate on 29 August 2010, 19:05:53
Quote
I was going to treat my self to a matching washer dryer and dish washer when I moved last year. So in a dilema with mine as if something did get stuck and cause water ro stay in barrel them when problem is found maybe no repair needed.  If it needs repair then I have 3 options rey fix it it me/mate. if not, then cost what a repair servive will charge.

Swap it for a washer dryer I have in the shed.

Sell both, buy new, but not needed the didh washer so far so not sure on that.  :-/

Just as a bit of advice really..... a Washer/Dryer combined unit is probably the most unreliable bit of electrical kit in anyones home.  Also, quite impractical.  Say it has a 6kg load, you can wash upto 6kg of clothes.... but, the drying cycle will probably only be 3/3.5kg.  Whats the point in that?  You have to stop the machine, remove half the clothes and dry them in two stints.

They are also extremely inefficient (all dryers are, but Washer/Dryers are exceptional).  The drum is foremost designed to wash clothes, with many holes in.  A Dryer Drum will be pretty much solid, with very few holes.

Just generally a very bad idea.  Even the extremely expensive, best brand Washer/Dryers (AEG, Bosch etc) are rubbish.  :'(

If you need a new Washing Machine though, I cannot praise the later LG Direct Drive units enough.  They are simply brilliant.  Massive load figures, extremely quiet, quick and efficient.
Title: Re: Washing machine advice please.
Post by: Mysteryman on 29 August 2010, 19:10:21
Quote
Quote
I was going to treat my self to a matching washer dryer and dish washer when I moved last year. So in a dilema with mine as if something did get stuck and cause water ro stay in barrel them when problem is found maybe no repair needed.  If it needs repair then I have 3 options rey fix it it me/mate. if not, then cost what a repair servive will charge.

Swap it for a washer dryer I have in the shed.

Sell both, buy new, but not needed the didh washer so far so not sure on that.  :-/

Just as a bit of advice really..... a Washer/Dryer combined unit is probably the most unreliable bit of electrical kit in anyones home.  Also, quite impractical.  Say it has a 6kg load, you can wash upto 6kg of clothes.... but, the drying cycle will probably only be 3/3.5kg.  Whats the point in that?  You have to stop the machine, remove half the clothes and dry them in two stints.

They are also extremely inefficient (all dryers are, but Washer/Dryers are exceptional).  The drum is foremost designed to wash clothes, with many holes in.  A Dryer Drum will be pretty much solid, with very few holes.

Just generally a very bad idea.  Even the extremely expensive, best brand Washer/Dryers (AEG, Bosch etc) are rubbish.  :'(

If you need a new Washing Machine though, I cannot praise the later LG Direct Drive units enough.  They are simply brilliant.  Massive load figures, extremely quiet, quick and efficient.


Washer driers also get very hot. As was stated, the drum is made for washing, not drying. The hotpoint one I had only had two temperature settings, 'very hot' and 'call the fire brigade'.
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 29 August 2010, 19:30:07
Quote
Quote
I was going to treat my self to a matching washer dryer and dish washer when I moved last year. So in a dilema with mine as if something did get stuck and cause water ro stay in barrel them when problem is found maybe no repair needed.  If it needs repair then I have 3 options rey fix it it me/mate. if not, then cost what a repair servive will charge.

Swap it for a washer dryer I have in the shed.

Sell both, buy new, but not needed the didh washer so far so not sure on that.  :-/

Just as a bit of advice really..... a Washer/Dryer combined unit is probably the most unreliable bit of electrical kit in anyones home.  Also, quite impractical.  Say it has a 6kg load, you can wash upto 6kg of clothes.... but, the drying cycle will probably only be 3/3.5kg.  Whats the point in that?  You have to stop the machine, remove half the clothes and dry them in two stints.

They are also extremely inefficient (all dryers are, but Washer/Dryers are exceptional).  The drum is foremost designed to wash clothes, with many holes in.  A Dryer Drum will be pretty much solid, with very few holes.

Just generally a very bad idea.  Even the extremely expensive, best brand Washer/Dryers (AEG, Bosch etc) are rubbish.  :'(

If you need a new Washing Machine though, I cannot praise the later LG Direct Drive units enough.  They are simply brilliant.  Massive load figures, extremely quiet, quick and efficient.

A very fair point.

I hatewasher/dryers as suh,  I bought this one 10 years ago as part a a set.  Washer/dryer. seperate fridge and freezer frige since has packed up, a cannon gas cooker a sharp micro wave and electric kettle all for the bargain price of £220  Since sold the cooker, jettle and microwave still used daily as it the feeezer.  Seller was changing it all to suit the colour of her kitchen, seems it is done evey 2 or 3 years.

In that 10 years I have used the dryer twice, I generally choose not to.  The first time I was so glad it was there it saved me so much stress for a forgotton appoinment I had to attend.That was about 8 years ago.  The last time was my cleaner takes the washing out and sorted it and tuned the dial to off.  I hate anyony operating the washer and asked her not to do it agin, just take out or put laundry in, no proplem, when I went use the next time she had reset it and pressed the odd button, hene the dryer kicked in, was a surprise when I pulled out warm fluffy laundry rather than stuff slighty damp.

Still weighing idea's up, mine is a 1400 spin, so comparing 1600 washers and washer/dryers at the moment.

No major priory as I say regards as I very very very very rarely use a dryer, but still like it as an option, but 12/13 years with this hoover quattro has aprt from th squal been problem free till this door problem.

Single person, dont abuse technology and respect the overload/weight limits.
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 01 September 2010, 14:32:28
Update

My mate managed to get over this morning, he double checked what I had done and brought him up to speed regards advice given.  He/we put it down to checking for a blocked filter, then try and test to see if pump was working or any sign of bushed going that would interumpt a cycle.  Also found out off a neighber that our water had gone off for a period of time.


Filrer was clear but got half a basin of water out.  Found a program that set a spin going and both spin and pump worked perfectly.

Done the duvet on a light wash to frashen it up and all was perfect, door opened 1st push.

Just off to see how the 2nd load has faiered which is the duvet covers that we used to mop the filter spillage up with.  :-[

If all ok then will try a towek wash, if all three washed are ok, then I class that as fully tested with a pass.

Thanks for all help and advice so far, very much appreciated.
Title: Re: Washing machine advice please.
Post by: Debs. on 01 September 2010, 14:35:55
 :y Now you`re back up`n running, Pip: may I bring a couple of laundry-loads `round for a service wash? ;D
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 01 September 2010, 14:40:01
2nd wash load has resulted in some water under neatrh, about 1/4 of a teacup full, so looks like I have a leak, but is on the right hand side where the filter housing is on the left hand side.

Another wash load in to see if it leaks again.  :-[
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 01 September 2010, 14:42:16
Quote
:y Now you`re back up`n running, Pip: may I bring a couple of laundry-loads `round for a service wash? ;D

Debs you may bring round as many washloads as you wish, as long as it's the frilly stuff that get's optimist all hot and bovvered. ::) :o :o
Title: Re: Washing machine advice please.
Post by: Marks DTM Calib on 01 September 2010, 14:46:02
Mine is getting a 'refurb'

New bearings, spider adn suspension legs....plus the new brushes it needs anyway
Title: Re: Washing machine advice please.
Post by: Mysteryman on 01 September 2010, 14:49:04
Quote
Mine is getting a 'refurb'

New bearings, spider adn suspension legs....plus the new brushes it needs anyway


Mine last about two years, then it's the tip.
Title: Re: Washing machine advice please.
Post by: Marks DTM Calib on 01 September 2010, 14:50:18
Kin ell, this is 6 years old and had a lot of use so not to bad really
Title: Re: Washing machine advice please.
Post by: Mysteryman on 01 September 2010, 14:51:44
Quote
Kin ell, this is 6 years old and had a lot of use so not to bad really

Yes, but I'm a lazy bastud who even gets the nice man to unpack it and connect the cold feed. ;D ;D
Title: Re: Washing machine advice please.
Post by: Mr Skrunts on 01 September 2010, 14:52:07
Quote
Mine is getting a 'refurb'

New bearings, spider adn suspension legs....plus the new brushes it needs anyway

Can I drop mine off for a full service please.

Cant complain, it's about 13 years old and never had attention.
Title: Re: Washing machine advice please.
Post by: Mysteryman on 01 September 2010, 14:53:44
Quote
Quote
Mine is getting a 'refurb'

New bearings, spider adn suspension legs....plus the new brushes it needs anyway

Can I drop mine off for a full service please.

Cant complain, it's about 13 years old and never had attention.


Is that your washing machine or the schoolboy you keep in  your bedroom cupboard?
Title: Re: Washing machine advice please.
Post by: Nickbat on 01 September 2010, 14:58:40
Before he put the duvet in, Skruntie was heard to shout

"OK, let's fire up the Quatro!"




Hat >coat.  ;) ;D