Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: JamesV6CDX on 23 June 2007, 21:47:15

Title: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: JamesV6CDX on 23 June 2007, 21:47:15
As per the title, I just used the brand new timing kit I purchased, to correct the timing on my V6.

Fair play, it's a crock of sh*te compared to the Sykes Pickavant kit. Flimsy crap.

The main flaw with it, is the crank to water pump locking tool. I attached it to the crank pulley, pulled the crank pulley around into position, and went to attach the tool to the pump. To my surprise, although fitted to the crank correctly, the tool was too far forwards (eg towards the rad) to fit the water pump at the top!! It just turned straight past it!! I tried numerous times, it's definaltey not me... this tool doesn't work!!

About as much use as a friggin chocolate teapot.

Might as well have took £70, and set f'ing fire to it. Really cross about this, especially after stripping down to reset the timing.

I will be onto the ebay seller about this, and asking for a full refund to go towards an SP kit. Or a replacement product that works  >:(
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Timbuk on 23 June 2007, 21:50:09
It could only happen to you James :-/
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Ronald_McBurger on 23 June 2007, 21:54:49
Lazer. poor quality? Surely not?

I have seen this kit up close and personal and I wouldn't use it for something so important. Stick to SP or that other one I can't think of now, but it isn't lazer.

Yep, not fit for the purpose it was bought for - so full refund mate.
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: TheBoy on 23 June 2007, 22:04:32
Quote
As per the title, I just used the brand new timing kit I purchased, to correct the timing on my V6.

Fair play, it's a crock of sh*te compared to the Sykes Pickavant kit. Flimsy crap.

The main flaw with it, is the crank to water pump locking tool. I attached it to the crank pulley, pulled the crank pulley around into position, and went to attach the tool to the pump. To my surprise, although fitted to the crank correctly, the tool was too far forwards (eg towards the rad) to fit the water pump at the top!! It just turned straight past it!! I tried numerous times, it's definaltey not me... this tool doesn't work!!

About as much use as a friggin chocolate teapot.

Might as well have took £70, and set f'ing fire to it. Really cross about this, especially after stripping down to reset the timing.

I will be onto the ebay seller about this, and asking for a full refund to go towards an SP kit. Or a replacement product that works  >:(
Incidentally, have you got the instructions for my SP kit - they were missing when I got it back...
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: JamesV6CDX on 23 June 2007, 23:02:58
Quote
Quote
As per the title, I just used the brand new timing kit I purchased, to correct the timing on my V6.

Fair play, it's a crock of sh*te compared to the Sykes Pickavant kit. Flimsy crap.

The main flaw with it, is the crank to water pump locking tool. I attached it to the crank pulley, pulled the crank pulley around into position, and went to attach the tool to the pump. To my surprise, although fitted to the crank correctly, the tool was too far forwards (eg towards the rad) to fit the water pump at the top!! It just turned straight past it!! I tried numerous times, it's definaltey not me... this tool doesn't work!!

About as much use as a friggin chocolate teapot.

Might as well have took £70, and set f'ing fire to it. Really cross about this, especially after stripping down to reset the timing.

I will be onto the ebay seller about this, and asking for a full refund to go towards an SP kit. Or a replacement product that works  >:(
Incidentally, have you got the instructions for my SP kit - they were missing when I got it back...

The Glossy type paper that lives in the case?

Pretty sure it went with it - but I'll have a double check in the Elite boot when I get home...
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: TheBoy on 24 June 2007, 09:03:00
Quote
Quote
Quote
As per the title, I just used the brand new timing kit I purchased, to correct the timing on my V6.

Fair play, it's a crock of sh*te compared to the Sykes Pickavant kit. Flimsy crap.

The main flaw with it, is the crank to water pump locking tool. I attached it to the crank pulley, pulled the crank pulley around into position, and went to attach the tool to the pump. To my surprise, although fitted to the crank correctly, the tool was too far forwards (eg towards the rad) to fit the water pump at the top!! It just turned straight past it!! I tried numerous times, it's definaltey not me... this tool doesn't work!!

About as much use as a friggin chocolate teapot.

Might as well have took £70, and set f'ing fire to it. Really cross about this, especially after stripping down to reset the timing.

I will be onto the ebay seller about this, and asking for a full refund to go towards an SP kit. Or a replacement product that works  >:(
Incidentally, have you got the instructions for my SP kit - they were missing when I got it back...

The Glossy type paper that lives in the case?

Pretty sure it went with it - but I'll have a double check in the Elite boot when I get home...
ta
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Marks DTM Calib on 24 June 2007, 09:17:39
Thats interesting because they are made by the same people as make the SP kit.....faulty maybe?
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Kevin Wood on 24 June 2007, 12:02:21
I've got the Laser kit and it did the job. Clearly not as good quality as a SP one but it certainly didn't have the issues your one seems to have.

I think you've got a duff one.

Kevin
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: JamesV6CDX on 24 June 2007, 16:50:10
Quote
I've got the Laser kit and it did the job. Clearly not as good quality as a SP one but it certainly didn't have the issues your one seems to have.

I think you've got a duff one.

Kevin

Manufacturing fault eh..

If he swaps out for one that works, I'll be happy...
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Gaffers on 24 June 2007, 18:12:45
I have the same kit and found it to have the same problem.   Then I put it on correctly and it lined up nicely.  Unless yours is a duff...

Gaffers
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: JamesV6CDX on 24 June 2007, 20:25:01
Quote
I have the same kit and found it to have the same problem.   Then I put it on correctly and it lined up nicely.  Unless yours is a duff...

Gaffers

Tried numerous times.. and I've done enough of these cambelts now...

It's def duff...
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: JamesV6CDX on 25 June 2007, 13:47:30
Very nice Email (via ebay) sent to seller at 5am this morning, asking for either a working replacement or a refund.

Still not heard anything back.

I'll give him 48 hours to respond, before I open a paypal dispute.

Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: JamesV6CDX on 25 June 2007, 14:24:50
Ahh.. a reply.

"please call laser technical 01926 815000 and speak to them thanks..they will be able to answer your question better, ask the name of the person you speak to and we will get in touch and swop it over if it needs be.. "

Not sure I'm convinced that this is the way forwards, or if I should be calling laser.

Surely my contact should be with the seller.... (a tool company), and not the manufacturer?

Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Phil on 25 June 2007, 16:06:47
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Surely my contact should be with the seller.... (a tool company), and not the manufacturer?


Its a standard guarantee thing. If it goes wrong the manufacturer deals with it.

O2 do the same with phones, if it goes wrong in the first month you take it back to O2, after that you have to send it to the manufacturer.

You might not like it but its more likely than not part of the 'shops' standard terms and conditions.

The fact you didnt know that is your fault for not asking to see them before you purchased the tool - Thats a standard BS answer by the way
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Kevin Wood on 25 June 2007, 16:20:04
The seller has sold you goods that are not fit for purpose so if anyone should be chasing the manufacturer it's him, IMHO.

Have you already left feedback?

Kevin
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Elite Pete on 25 June 2007, 16:57:07
Quote
The seller has sold you goods that are not fit for purpose so if anyone should be chasing the manufacturer it's him, IMHO.

Have you already left feedback?

Kevin

Legally as Kevin says your complaint is with the seller, but I dont know if buying in a auction makes any difference.
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Andy B on 25 June 2007, 17:33:41
It seems that everyone these days want to fob you off and wants to refer you to the manufacturer.
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: TheBoy on 25 June 2007, 19:24:54
If bought from a shop, you can demand the shop deals with the issue on your behalf, though often its easy to call manufacturer yourself so you can discuss without the hassle of 3rd parties.

However, buying from auction may be a different thing altogether.
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Golfbuddy on 25 June 2007, 21:14:59
It's got to be worth speaking to the manufacturer as you have nothing to lose. If you paid by credit card then, i believe, your contract is with the credit card company and not the retailer and ultimately you should have recourse through them. Anyway, the best thing to do is to jump through the various hoops that they put in your way until you get to either a satisfactory conclusion or you could go through small claims court if you don't get any joy.

At that point you will need to be sure with whom you have a contract.
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: TheBoy on 25 June 2007, 21:20:40
Quote
It's got to be worth speaking to the manufacturer as you have nothing to lose. If you paid by credit card then, i believe, your contract is with the credit card company and not the retailer and ultimately you should have recourse through them. Anyway, the best thing to do is to jump through the various hoops that they put in your way until you get to either a satisfactory conclusion or you could go through small claims court if you don't get any joy.

At that point you will need to be sure with whom you have a contract.
He didn't, he paid via Paypal. Therefore the point of the transaction that the CC was involved is fine. And Paypal doesn't have the same level of legal comeback as CCs.
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: Golfbuddy on 25 June 2007, 21:27:37
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It's got to be worth speaking to the manufacturer as you have nothing to lose. If you paid by credit card then, i believe, your contract is with the credit card company and not the retailer and ultimately you should have recourse through them. Anyway, the best thing to do is to jump through the various hoops that they put in your way until you get to either a satisfactory conclusion or you could go through small claims court if you don't get any joy.

At that point you will need to be sure with whom you have a contract.
He didn't, he paid via Paypal. Therefore the point of the transaction that the CC was involved is fine. And Paypal doesn't have the same level of legal comeback as CCs.

Hhhmm. So, who is the contract with if you use your credit card on PayPal? Is it with PayPal or the credit card company. I would be surprised if the contract was with the retailer whichever was the case. Does this differ if using PayPal through a debit card? :-?
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: TheBoy on 25 June 2007, 21:35:57
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Quote
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It's got to be worth speaking to the manufacturer as you have nothing to lose. If you paid by credit card then, i believe, your contract is with the credit card company and not the retailer and ultimately you should have recourse through them. Anyway, the best thing to do is to jump through the various hoops that they put in your way until you get to either a satisfactory conclusion or you could go through small claims court if you don't get any joy.

At that point you will need to be sure with whom you have a contract.
He didn't, he paid via Paypal. Therefore the point of the transaction that the CC was involved is fine. And Paypal doesn't have the same level of legal comeback as CCs.

Hhhmm. So, who is the contract with if you use your credit card on PayPal? Is it with PayPal or the credit card company. I would be surprised if the contract was with the retailer whichever was the case. Does this differ if using PayPal through a debit card? :-?
Using Paypal as payment method (as opposed to a Paypal checkout) means your payment to seller is via Paypal (not card), hence little comeback to card companies legally if the transaction goes wrong.
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: JamesV6CDX on 25 June 2007, 21:44:30
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Quote
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It's got to be worth speaking to the manufacturer as you have nothing to lose. If you paid by credit card then, i believe, your contract is with the credit card company and not the retailer and ultimately you should have recourse through them. Anyway, the best thing to do is to jump through the various hoops that they put in your way until you get to either a satisfactory conclusion or you could go through small claims court if you don't get any joy.

At that point you will need to be sure with whom you have a contract.
He didn't, he paid via Paypal. Therefore the point of the transaction that the CC was involved is fine. And Paypal doesn't have the same level of legal comeback as CCs.


Hhhmm. So, who is the contract with if you use your credit card on PayPal? Is it with PayPal or the credit card company. I would be surprised if the contract was with the retailer whichever was the case. Does this differ if using PayPal through a debit card? :-?
Using Paypal as payment method (as opposed to a Paypal checkout) means your payment to seller is via Paypal (not card), hence little comeback to card companies legally if the transaction goes wrong.
You can get a chargeback through the card company for paypal transactions..

I will try and remain amicable and resolve it in a friendly way, tho...
Title: Re: Bloody Laser V6 Timing kit UTTER CRAP!!!
Post by: TheBoy on 25 June 2007, 21:46:45
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It's got to be worth speaking to the manufacturer as you have nothing to lose. If you paid by credit card then, i believe, your contract is with the credit card company and not the retailer and ultimately you should have recourse through them. Anyway, the best thing to do is to jump through the various hoops that they put in your way until you get to either a satisfactory conclusion or you could go through small claims court if you don't get any joy.

At that point you will need to be sure with whom you have a contract.
He didn't, he paid via Paypal. Therefore the point of the transaction that the CC was involved is fine. And Paypal doesn't have the same level of legal comeback as CCs.


Hhhmm. So, who is the contract with if you use your credit card on PayPal? Is it with PayPal or the credit card company. I would be surprised if the contract was with the retailer whichever was the case. Does this differ if using PayPal through a debit card? :-?
Using Paypal as payment method (as opposed to a Paypal checkout) means your payment to seller is via Paypal (not card), hence little comeback to card companies legally if the transaction goes wrong.
You can get a chargeback through the card company for paypal transactions..

I will try and remain amicable and resolve it in a friendly way, tho...
Yup, you could, but legally, the card company doesn't have to do anything - their part of the transaction (to Paypal) went through without issue...