Omega Owners Forum
Omega Help Area => Omega General Help => Topic started by: JonArgraig on 07 February 2008, 16:53:27
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I've got a bloke out side trying to find wha he's broke...
On the climate control there every thing works but there is no back lighting on any thing bar the fan speed, every thing worked before he started fitting the tracker stuff...
Any ideas on where to look for a loose plug etc etc as he's getting no where quick...
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Have you turned the climate panel on, as there is no lights until you do ;)
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Yup...
oh well work can wait :(
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Have you checked the fuses??
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Have you checked the fuses??
Yup, he tried to blag it and say the blubs had gone, to witch Ive replid "What all of them? ", there is some thing loose as I proved it with a good old slap test... a whack on the dash and they all lit up for a second.
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There is a multi block on the back of the panel, but this are well clipped on so i would not have thought it was that :-/
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Theres a plug to the left (as you look at the panel) which has a clip to lock it in place.
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Well the RAC have given up...
It started with just the dash lights been out and now the radio and the climate control wont power up, there are no fuses blown or obvious loose plugs.
any way they will have the local vauxhall dealers pick it up tomorrow,worst bit is that I have to use the bloody mondeo to go to work now :(
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I hope that the RAC will be paying for the amount when it goes into the dealers? I see no reason why you should have to pay for there mistake :y
Karl
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Well the RAC have given up...
It started with just the dash lights been out and now the radio and the climate control wont power up, there are no fuses blown or obvious loose plugs.
any way they will have the local vauxhall dealers pick it up tomorrow,worst bit is that I have to use the bloody mondeo to go to work now :(
Make sure its the RAC that pay for the repair and NOT YOU, as they were working before they touched it. If everything was in perfect working order before any professional person touched it then they are responsible for putting it right even if they have to pass the repair onto someone else. THEY ARE RESPONSIBLE FOR THE REPAIR!!!!!!!
Edit: someone replied the same as me but quicker.
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Dont worry, already got there customer service to agree its there problem, also he did a full check of the car before starting which he marke it all as working.
Got a copy of his job sheet where he states it was working when he started, the dash lights where found to be defective after refitting the glove box / radio , and that the climate control packed in after he tried to fix the lights...
banged to rights I do beleve
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Well done!! :y Looks like you got them by the short and curlies
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Dont worry, already got there customer service to agree its there problem, also he did a full check of the car before starting which he marke it all as working.
Got a copy of his job sheet where he states it was working when he started, the dash lights where found to be defective after refitting the glove box / radio , and that the climate control packed in after he tried to fix the lights...
banged to rights I do beleve
Sounds like it matey ;)
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Only thing that worry's me is if the costs of the fix are "large" will the RAC/Norwitch union (as the damage was done whilst working for the insurance company) could they write the car off ?
( PS, not sure on protocol of this forum, but would it be worth for a mod/admin to merge this thread and the one in the general chat section ? )
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No they may try the we'll write it off cost it is cheaper but that is only 'cos it is cheaper for them. They must put you can into the position you were in before that tw*t got to your car.
If they start trying to avoid things, suggest you'll involve a jounalist. Can't see the RAC would like that sort of publicity
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I don't think you have anything to worry about.
The RAC are a professional and reputable company.
They probably haven't even considered trying to wriggle out of this.
Accidents such as this can happen and they will be insured for such.
IMO
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No they may try the we'll write it off cost it is cheaper but that is only 'cos it is cheaper for them. They must put you can into the position you were in before that tw*t got to your car.
If they start trying to avoid things, suggest you'll involve a jounalist. Can't see the RAC would like that sort of publicity
Or the insurance company for that matter. It's a new and quite revolutionary idea they're launching here, one which they'll have invested heavily in. The last thing they'll want is horror stories floating around about them being ham-fisted installing their kit, because that will kill it stone dead.
Use this to your advantage if they don't resolve the situation to your satisfaction.
Kevin
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Well, RAC have been on the phone,
There sending me a hire car for the weekend and having the local Vauxhall dealer (Slaters) pick up the mega and they are standing all costs :)
Well cock ups do happen, we've all made them and to give the RAC there due they are fixing them.
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If you have out centre console, its not uncommon to blow all 5 bulbs together if they are old. Strange, but true.
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If you have out centre console, its not uncommon to blow all 5 bulbs together if they are old. Strange, but true.
That's a point. Filaments get fragile with age and then if you shock them it's the last straw.
Kevin
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If you have out centre console, its not uncommon to blow all 5 bulbs together if they are old. Strange, but true.
Well to start with I would of agreed this could be problem, but now the climate control won't power up at all. In the installers own words "I think I broke the PCB when I tried to feed a live stright to the blubs"
Either way I think this car really doesnt want to live in wales... only had it a week and already had 3 lots of major agrro :(
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"I think I broke the PCB when I tried to feed a live stright to the blubs"
:o
Sounds like the main dealer will say it needs a new climate panel, especially if he has been hacking about with it like this.
Kevin
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Kerching!
Dealer will be rubbing hands with glee!
panels do come up on ebay, I got 2 spare ones for £2! (off the same seller as my cruise for 99p) but retail will be hundreds!
Where is your local dealer? Nearest I can think of is Lookers as Abergele, but there is probably a nearer one.
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Slaters in Llangfni, about 20 miles away. but not a problem as the RAC are taking it there when they drop the hire car off.
Slaters say they can't start work on it till next thursday though
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What a wait! and then another dar or 2 for parts, day for fitting!
Could well be the Monday before you get it back!
They Aren't making much profit on this one! thats one hell of a hire bill before the vauxhall bill!
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What a They Aren't making much profit on this one! thats one hell of a hire bill before the vauxhall bill!
Serves them right for being ham fisted IMHO. How hard can it be to mount a box in a car and connect it to a switched live feed without bu66ering the rest of the car?
Kevin
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If you have out centre console, its not uncommon to blow all 5 bulbs together if they are old. Strange, but true.
Well to start with I would of agreed this could be problem, but now the climate control won't power up at all. In the installers own words "I think I broke the PCB when I tried to feed a live stright to the blubs"
Either way I think this car really doesnt want to live in wales... only had it a week and already had 3 lots of major agrro :(
What a muppet.....what a complete arse!
So hes probably blown the headlight switch (it has part of the dimmer function in it) plus god knows what else.....
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Well the mega's still out in the drive but the hire car has landed... and they want it back monday,
Now work this one out. The RAC have only booked the car for 3 days yet they know that the dealers wont be starting work on her till thursday, the reasoning... "Well the dealers might give you a car to use"
And for added fun, after looking over the car in the day light now, the muppet has marked the wood trim and all switches where he has been pulling stuff about.
I'm really pissed now
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Photograph the damage, create a report and send it to customer services!
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>:(
Time to start threatening to take this further unless they rectify the damage they have caused and provide you transport for as long as that takes.
Kevin
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Poor earth connection?
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I know I'm repeating myself from the other thread ..... I know I'm repeating myself from the other thread, ;) but surely he could have chosen a far easier place to install their black box of electrickery! :-? It's not as though there's loads of room behind there anyway.
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I know I'm repeating myself from the other thread ..... I know I'm repeating myself from the other thread, ;) but surely he could have chosen a far easier place to install their black box of electrickery! :-? It's not as though there's loads of room behind there anyway.
Well he has, it's above the glove box, he went in the back of the radio to look for the trafic master loom so he could use that for the speaker and power on the new system, though I would of though this would of been a bit naughty re using old parts as he would not use the old trafic master switch I have and drilled the blank out next to the TC button and put one in there
Double double repost 4tw :p
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Well got the car back last night... and the heating and all the lighst work but the bloody CD changer is up the swanny now so it's back in again tomorrow :(
So would any one care to hazard a guess at what the RAC's bill was from vauxhall in the end ?
Oh it's plenty... that fitter wont be getting a bonus this year
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Well got the car back last night... and the heating and all the lighst work but the bloody CD changer is up the swanny now so it's back in again tomorrow :(
So would any one care to hazard a guess at what the RAC's bill was from vauxhall in the end ?
Oh it's plenty... that fitter wont be getting a bonus this year
£1100?
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Well got the car back last night... and the heating and all the lighst work but the bloody CD changer is up the swanny now so it's back in again tomorrow :(
So would any one care to hazard a guess at what the RAC's bill was from vauxhall in the end ?
Oh it's plenty... that fitter wont be getting a bonus this year
£1100?
Close but keep going... and add VAT
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Ouch! This is already more than a lot of us paid for our whole cars!
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Bloody hell whats the final cost and what did they replace ?
I think the main dealer knowing the RAC is picking up the bill has filled his boots and had a field day. Ching, ching :-/
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£1300 + VAT
Climate control unit, Wooded dash trim in the center consol
Labour was for fitting the above parts,removing dash to check loom, and re gassing the air (Diddnt need it but though though I might as well have it)
anyway, since it came back found the CD changer doesnt work, think its a issue with the head unit as it thinks it has a tape in when it doesnt, also the TC switch doesnt work or light up but TC is still working...
And vauxhall are "too busy" to work on it till 12 of march...
But at least I've got the car back :)
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Serves 'em right for cocking it up in the first place IMHO.
If they employ monkeys they should expect to pay for rectification.
As long as they fix the outstanding items .. then you start on compensation/costs for loss of use of the car .... :)
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£1300 + VAT
And vauxhall are "too busy" to work on it till 12 of march...
There too busy to rip the RAC off :D
Given the money they are making I'd have thought they'd be working around the clock with an extra shift of fitters ;D
The figures on the final bill will look something like the Northern Rock rescue ;D ;D ;D
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£1300 + VAT
Serves them right for the bl00dy mess they've made of this simple task. >:( They need to stick to repairing punctures and jump starting flat batteries.
Kevin
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Well I sorted the TC this morning, plugged the switch back in and screwed the ash tray back whilst I was at...
Jut looking for a nice head unit now, sod waiting for them,
Just tying to find some thing that can be made to work with the wheel controls & the dash disply, oh it's need to match up with the dash and play MP3's...
Dont want much do I :p
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They are out there
I have a nice pioneer that does all that, and is a handsfree bluetooth as well ;)
Kenwood and sony are also quite easy to get the bits for, think Alpine & Jvc are a bit trickier from when I was searching
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Well I sorted the TC this morning, plugged the switch back in and screwed the ash tray back whilst I was at...
Jut looking for a nice head unit now, sod waiting for them,
Just tying to find some thing that can be made to work with the wheel controls & the dash disply, oh it's need to match up with the dash and play MP3's...
Dont want much do I :p
Don't forget to send the bill to the RAC though.... :y
It's not just the connector come loose at the back of the head unit, I assume?
Kevin
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Well I sorted the TC this morning, plugged the switch back in and screwed the ash tray back whilst I was at...
Jut looking for a nice head unit now, sod waiting for them,
Just tying to find some thing that can be made to work with the wheel controls & the dash disply, oh it's need to match up with the dash and play MP3's...
Dont want much do I :p
Don't forget to send the bill to the RAC though.... :y
It's not just the connector come loose at the back of the head unit, I assume?
Kevin
maybe, it looks to work fine as such, it changes disks ect but there no audio, got a late start tomorrow so I might pull it out and check
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It gets better !
The radio cage was bent so bad the ISO plug would not go in fully, the reason been the tracker loom was in the way of the cage going fully home... Also part of the platic that holds the cage in place has been snaped off...
The traction control multi plug wont go on the switch as the pleb as drilled the the back of the TC swicth panel and routed the wiring threw there. any way Ive pictured the lot and made it right.
Writen complants going to Slaters Vauxhall, RAC and Norwich Union
for added shits & Giggles my old man is picking up a new motor on mobilty from Slaters on Saturday, he's just rung mobilty up and told them due to the lack of service he wont have any thing to do with them.
Really pissed me off has this. and now work need me to cover till 11pm because a manager is off sick and I have to drive to bleeding Leeds Saturday morning for 9am
Rant over :(
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£1300 and still not right :o
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Nope... not yet.
Sorted it my self though, took me a whole 5 mins,
I've always, always worked on my own cars in the past and now I remember why.
I guess there is some kind of karma thing going, as my dad used to have a Vauxhall dealership (Family firm) and I wanted nothing to do with it... :)
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1300 quid and its not fixed.....that is shoddy!
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Well not so much not fixed, just did more harm really
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I've always, always worked on my own cars in the past and now I remember why.
I know what you mean. I'm filled with dread whenever I have to entrust a car to anyone.
Kevin
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(http://i4.photobucket.com/albums/y148/jonargraig/Image000.jpg)
(http://i4.photobucket.com/albums/y148/jonargraig/Image002.jpg)
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in the complaint letter i would be asking for some srt of compansation for at least the shoddy workmanship, they should replace the damaged parts period, their is no excuse for the damage and not fixing it.
It looks like a pack of monkeys at the zoo could do a better job!!!