Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: Taxi_Driver on 03 February 2012, 16:51:38
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So my ISP has apparently upgraded me to ADSL2+ but i dont seem to be getting the speeds......
According to the modem....
Modem Status Connected
DownStream Connection Speed 16344 kbps
UpStream Connection Speed 1167 kbps
VPI 0
VCI 38
According to speedtest ....
(http://www.speedtest.net/result/1749562762.png)
Any ideas??? :-\
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What are your line statistics? ADSL2+ won't help if you have very high attenuation, high noise at certain frequencies and/or a very long line.
If you can get bits/bin or even better, SNR/bin out of the modem, all the better. So .. what modem?
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Are you doing the test via wireless or a proper connection? :y ;D
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Are you doing the test via wireless or a proper connection? :y ;D
Good point - I just re-read the post and noticed the line stats are double the speedtest test.. either local network problem or really crappy ISP (well, it is PlusNet, so .. probably the latter!)
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Maybe the line profile will need a day or two to adjust to the better performance?
Sure there's a way of checking it but it's been a while.
Certainly no good testing via WLan, though.
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Maybe the line profile will need a day or two to adjust to the better performance?
Sure there's a way of checking it but it's been a while.
Certainly no good testing via WLan, though.
My vague recollection is that BT's own speed tester would tell you what profile you were on (assuming you weren't on an LLU product, of course).. if I could just remember the URL..
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System Up Time 00:08:57
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 425 668 0 158 329 00:07:31
LAN 10M/100M 940 0 0 151 0 00:08:39
WLAN 11M/54M/150M 2267 1160 0 915 355 00:08:42
ADSL Link Downstream Upstream
Connection Speed 15800 kbps 1179 kbps
Line Attenuation 28.0 db 14.7 db
Noise Margin 5.6 db 6.1 db
Lappy is connected using 150M wifi.....
Modem connection speed has dropped slightly since ive just set the modem to force an ADSL2+ connection, it was set to auto....
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Maybe the line profile will need a day or two to adjust to the better performance?
Sure there's a way of checking it but it's been a while.
Certainly no good testing via WLan, though.
I was upgraded on the 1st of Feb apparently.......tis a new router tho...
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What are your line statistics? ADSL2+ won't help if you have very high attenuation, high noise at certain frequencies and/or a very long line.
If you can get bits/bin or even better, SNR/bin out of the modem, all the better. So .. what modem?
Netgear N150 ADSL2+ (DGN1000)
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Are you doing the test via wireless or a proper connection? :y ;D
Tried it over a bit of wire.......not a lot of difference really....
(http://www.speedtest.net/result/1749660123.png)
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Are you on PlusNet's LLU or BT service? If the latter, have you tried testing speed to a server nearer you (not one in Preston), out of interest?
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Switch back to your old router, I found the DGN-1000 useless, to the point mine went back into the box and I put my old router back on, I noticed immediate speed improvements... The DGN-1000 is well doumented for its poor performance too.
http://www.amazon.co.uk/product-reviews/B002WOXYHS (http://www.amazon.co.uk/product-reviews/B002WOXYHS)
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Are you on PlusNet's LLU or BT service? If the latter, have you tried testing speed to a server nearer you (not one in Preston), out of interest?
BT service i guess and yes i have tried different servers, ie one at Newbury, but made little difference
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Switch back to your old router, I found the DGN-1000 useless, to the point mine went back into the box and I put my old router back on, I noticed immediate speed improvements... The DGN-1000 is well doumented for its poor performance too.
http://www.amazon.co.uk/product-reviews/B002WOXYHS (http://www.amazon.co.uk/product-reviews/B002WOXYHS)
I have tired my old router and that is/was the same speed wise....
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I reported the fault to my ISP, I had a reply back saying they have tested the connection and its running at nearly 15000kbps, so they implied it must be my end at fault.
I've just replied back saying, I've tried two different routers, swapped the adsl filter over and tried 3 different ADSL online speed test sites.....
Back to them ::)
Maybe its the bit of copper that swings in the breeze going to the telegraph pole.
I remember about 15 years ago.....before the days of adsl....i wanted two 56k dialup connections to my house....so paid BT somewhere about £115 to install a new line. BT blokey turned up and installed a 'gizmo' so the two lines would share the same copper wire. I went nuts at BT when i discovered if you tried to bring up 2 data connections at the same time, you got a very poor connection speed. Apparently it was ok for a voice call and data call at the same time but not two data calls.....BT were back a few days laters running another bit of copper to the telegraph pole ::)
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Can you perform the speed test per these instructions and find out what your IP profile is?
http://www.kitz.co.uk/adsl/btwperformancetest.htm
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Can you perform the speed test per these instructions and find out what your IP profile is?
http://www.kitz.co.uk/adsl/btwperformancetest.htm
After switching to using IE and opening the port up on the router, i got this.....
Download speedachieved during the test was - 5760 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :16280 Kbps(DOWN-STREAM), 1159 Kbps(UP-STREAM)
IP Profile for your line is - 14363 Kbps
and
>Upload speed achieved during the test was - 371 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1159 Kbps
Does this help????
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Reply from my ISP, told me run this BT ADSL Availability checker.......result below......Going on this, i'm not going to get any faster :(
For Telephone Number 01793xxxxxx on Exchange SWINDON
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.
Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 7Mbps; typically the line speed would range between 6Mbps and 8Mbps.
Our test also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 8Mbps; typically the line speed would range between 6.5Mbps and 14Mbps. Our test also indicates that your line could support an estimated ADSL 2+ Annex-M broadband upstream line speed of 1Mbps and downstream line speed of 8Mbps; typically the downstream speed would range between 6.5Mbps and 14Mbps.
Your cabinet is planned to have WBC FTTC by 31st March 2012. Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 40Mbps and upstream line speed of 10.9Mbps.
The actual stable line speed supportable will be determined during the first 10 days of use. This speed may change over time, to ensure line stability is maintained.
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Well you can ignore the availability checker as it's clearly telling porkie pies when you have an ADSL sync of 16Mbps and an IP profile (which means your sync has been stable for some time) of 14Mbps, so don't let them fob you off with that one!
Basically, though, the IP profile says the DSLAM has detected that your line is stable enough for 14Mbps, if it's going slower than that then it's either your router/modem, your ISP or the speed tester itself - you've ruled out the speed tester by using the BT one (which agrees with your other test) and you've ruled out the router, so.. that leaves your (crappy, sorry) ISP..
It's also saying you have an upstream IP profile of ~1Mbps but you're only getting ~0.35Mbps - that's outgoing traffic speed.
Personally I imagine PlusNet are rate-shaping your line - last time I looked at ADSL connections they were well known for doing that (one of the first ISPs to buy in large quantities of rate shaping equipment, IIRC) - i.e. artificially lowering the speed you are able to achieve.
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System Up Time 00:08:57
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 425 668 0 158 329 00:07:31
LAN 10M/100M 940 0 0 151 0 00:08:39
WLAN 11M/54M/150M 2267 1160 0 915 355 00:08:42
ADSL Link Downstream Upstream
Connection Speed 15800 kbps 1179 kbps
Line Attenuation 28.0 db 14.7 db
Noise Margin 5.6 db 6.1 db
Lappy is connected using 150M wifi.....
Modem connection speed has dropped slightly since ive just set the modem to force an ADSL2+ connection, it was set to auto....
That low margin isn't going to help on the throughput stakes TD, most routers struggle to even hold on to the ADSL signal below the 6db mark.
Can you go to http://www.samknows.com/broadband/exchange_mapping and tell us what your estimated line length is please.
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Can you not just get fibre optic -if i could i would!
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System Up Time 00:08:57
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 425 668 0 158 329 00:07:31
LAN 10M/100M 940 0 0 151 0 00:08:39
WLAN 11M/54M/150M 2267 1160 0 915 355 00:08:42
ADSL Link Downstream Upstream
Connection Speed 15800 kbps 1179 kbps
Line Attenuation 28.0 db 14.7 db
Noise Margin 5.6 db 6.1 db
Lappy is connected using 150M wifi.....
Modem connection speed has dropped slightly since ive just set the modem to force an ADSL2+ connection, it was set to auto....
That low margin isn't going to help on the throughput stakes TD, most routers struggle to even hold on to the ADSL signal below the 6db mark.
Can you go to http://www.samknows.com/broadband/exchange_mapping and tell us what your estimated line length is please.
1491m apparently
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Had this message back from my isp.....
Thank you for getting back to us. I have checked and found an issue with one of the profiles on the line. I have arranged for this to be corrected and your speed should be available within the next hour.
If you are still having issues after this please get back to us.
I cannot connect to the bt speedtester atm, so will try early in the morning (Sun evening not being the best time try speedtests)
However, i did try speedtest.net and theres definately an improvement...
(http://www.speedtest.net/result/1754018314.png)
Again not the best time of day to test speeds......will try this again in the morning...
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Again not the best time of day to test speeds......will try this again in the morning...
Your line length and current stats aren't that far off mine when I had ADSL2+. My line was slightly shorter than yours, had a slightly higher noise margin, and I used to regularly sync around the 15,500 to 16,500 mark.
My real world throughput when downloading single large files (eg, Win XP SP3 network install version) from MS was always around the 14 Mbit (1.5 Mbyte) per second mark, so I'd expect to see at least 12 Mbit based on the stats you have posted so far once they fix the fault.
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As the sync is OK, speedwise (though the SNR being low, I'd expect this to drop off slightly), I'd put it down to a poor ISP TBH.
If its a BT Wholesale provided product, try changing the router to use the BT Speedtest credentials, and using the BT Wholesale speed tester, as this will bypass your ISP.
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As the sync is OK, speedwise (though the SNR being low, I'd expect this to drop off slightly), I'd put it down to a poor ISP TBH.
If its a BT Wholesale provided product, try changing the router to use the BT Speedtest credentials, and using the BT Wholesale speed tester, as this will bypass your ISP.
Me no understandy this bit :-\
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As the sync is OK, speedwise (though the SNR being low, I'd expect this to drop off slightly), I'd put it down to a poor ISP TBH.
If its a BT Wholesale provided product, try changing the router to use the BT Speedtest credentials, and using the BT Wholesale speed tester, as this will bypass your ISP.
Me no understandy this bit :-\
Log in to your router and change the username to speedtest@startup_domain (the password can be left blank), then go to http://speedtester.bt.com/
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As the sync is OK, speedwise (though the SNR being low, I'd expect this to drop off slightly), I'd put it down to a poor ISP TBH.
If its a BT Wholesale provided product, try changing the router to use the BT Speedtest credentials, and using the BT Wholesale speed tester, as this will bypass your ISP.
Me no understandy this bit :-\
Log in to your router and change the username to speedtest@startup_domain (the password can be left blank).
Thankyou, i'll give that a go and post the results up :y
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As the sync is OK, speedwise (though the SNR being low, I'd expect this to drop off slightly), I'd put it down to a poor ISP TBH.
If its a BT Wholesale provided product, try changing the router to use the BT Speedtest credentials, and using the BT Wholesale speed tester, as this will bypass your ISP.
Me no understandy this bit :-\
Log in to your router and change the username to speedtest@startup_domain (the password can be left blank).
Thankyou, i'll give that a go and post the results up :y
This didnt work.....i changed the router login details......it just sat with its red light on.....the router didnt get an ip address or dns settings.....i gave 1/2hr ....then changed the login details back.....
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As the sync is OK, speedwise (though the SNR being low, I'd expect this to drop off slightly), I'd put it down to a poor ISP TBH.
If its a BT Wholesale provided product, try changing the router to use the BT Speedtest credentials, and using the BT Wholesale speed tester, as this will bypass your ISP.
Me no understandy this bit :-\
Log in to your router and change the username to speedtest@startup_domain (the password can be left blank).
Thankyou, i'll give that a go and post the results up :y
This didnt work.....i changed the router login details......it just sat with its red light on.....the router didnt get an ip address or dns settings.....i gave 1/2hr ....then changed the login details back.....
In which case I'd guess you're LLU'd, so its just a shite ISP ;)
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I remember about 15 years ago.....before the days of adsl....i wanted two 56k dialup connections to my house....so paid BT somewhere about £115 to install a new line. BT blokey turned up and installed a 'gizmo' so the two lines would share the same copper wire. I went nuts at BT when i discovered if you tried to bring up 2 data connections at the same time, you got a very poor connection speed. Apparently it was ok for a voice call and data call at the same time but not two data calls.....BT were back a few days laters running another bit of copper to the telegraph pole ::)
Wasn't a box marked up 'Subscribers Unit WB900, Adapter No.1A' by any chance?
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I remember about 15 years ago.....before the days of adsl....i wanted two 56k dialup connections to my house....so paid BT somewhere about £115 to install a new line. BT blokey turned up and installed a 'gizmo' so the two lines would share the same copper wire. I went nuts at BT when i discovered if you tried to bring up 2 data connections at the same time, you got a very poor connection speed. Apparently it was ok for a voice call and data call at the same time but not two data calls.....BT were back a few days laters running another bit of copper to the telegraph pole ::)
Wasn't a box marked up 'Subscribers Unit WB900, Adapter No.1A' by any chance?
Ah, the good old WB900. Lightning strike in an area normally knocked them all out. I used to carry loads on the van, thus always got the jobs to change them. Quite often used to change 10+ a day after a strike.
Got a job one day, a farm, all 3 of their lines were NDT/TOK (No Dial Tone, Line Test Passed), walked into their cupboard where the woman pointed me towards, all 3 lines were the carrier halves, poor cow ;D
DACS was a vast improvement, but high speed modems were getting popular by this time, so wasn't the answer.
Obviously, with ADSL (and the demise of fax), most have dropped down to 1 line, meaning plenty of lines in the ground now ;D
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Actually, I have another story involving a DACS, a Mecury Smartbox, a mega, and the poor receptionist, but thats probably not for public consumption. My best mate, who was there at the time, and I frequently have a chuckle about it ::)
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Actually, I have another story involving a DACS, a Mecury Smartbox, a mega, and the poor receptionist, but thats probably not for public consumption. My best mate, who was there at the time, and I frequently have a chuckle about it ::)
Oh go on...
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wow - you're getting over 5Mb/s even now.
I've never measured mine at more than 1
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wow - you're getting over 5Mb/s even now.
I've never measured mine at more than 1
There has to be a downside to living in a country pile, far from civilisation ;)
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Ours went to 2+ yesterday. Syncing at 18mbps down and 880kbps up. :y
Has made quite a noticeable difference.
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wow - you're getting over 5Mb/s even now.
I've never measured mine at more than 1
I can rarely get mine over 1.2 >:(
But again, I live a fair way from the exchange ::)
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> adsl status
--------------------------- ATU-R Info (annex A) ----------------------------
Running Mode : ADSL2+ State : SHOWTIME
DS Actual Rate : 15231400 bps US Actual Rate : 888800 bps
...
@rse! it's dropped overnight. ;)
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DACS was a vast improvement, but high speed modems were getting popular by this time, so wasn't the answer.
Obviously, with ADSL (and the demise of fax), most have dropped down to 1 line, meaning plenty of lines in the ground now ;D
I still remember the "Manta Fish" Alcatel USB modem that was provided when ADSL was first made available to the masses, that truly was the most unstable POS I ever had the misfortune to encounter. It constantly tried to pull the full 500mA that most USB ports struggled to provide back then, and if you were unfortunate enough to have a motherboard that had the VIA 686B Southbridge chip you were screwed before you had even started.
I managed a whole 2 days of self control before it was launched over the balcony (literally) and replaced it with a 5861 to restore sanity.
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I still remember the "Manta Fish" Alcatel USB modem that was provided when ADSL was first made available to the masses, that truly was the most unstable POS I ever had the misfortune to encounter. It constantly tried to pull the full 500mA that most USB ports struggled to provide back then, and if you were unfortunate enough to have a motherboard that had the VIA 686B Southbridge chip you were screwed before you had even started.
I managed a whole 2 days of self control before it was launched over the balcony (literally) and replaced it with a 5861 to restore sanity.
I found one of those while clearing out my electronics room last week. ;D
I think (hope) it went in the bin.
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Hmm I bet I could unearth one somewhere in the house if I looked hard enough. ;D
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Ours went to 2+ yesterday. Syncing at 18mbps down and 880kbps up. :y
Has made quite a noticeable difference.
Although moved to a WBC circuit a few months back, I've asked them to keep me on an ADSL1 profile, as my router is ADSL1 only.
Sync'd at 8Mb/448kb.
I never did get a frog, my USB one was a Speedtouch one.