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Author Topic: Consumer law  (Read 902 times)

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Elite Pete

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Consumer law
« on: 18 February 2013, 15:18:50 »

I went to Tesco's on Saturday and they had a 16GB Samsung tablet on display for £99.99 so I said I would have one. The salesperson came back saying they had no stock and that it had been discontinued so I said thats ok i'll take the display one to which she replied that they can't by law sell anything with a memory off display. Anyone know if thats true or not? ???
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Lizzie_Zoom

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Re: Consumer law
« Reply #1 on: 18 February 2013, 15:31:48 »

The simple answer Pete is yes, Tesco's are right!

The law and general practice by electrical retailers has changed since I was retailing.  There were a number of issues with apparently "new" electronic equipment with memory, like laptops, being found by the purchaser to have confidential information, as other people's data is, on their purchase.  It was due to returned or ex-display items being loaded with the information before the product was returned by the original purchaser, or by potential customers in the store when displayed, for one reason or another.  That was a criminal offence, so the rules were changed to eradicate that problem.

I understand that all returns and ex-display items must have their memory cleansed by a qualified outfit, before being placed on the "seconds" market.

That is my under standing of the current retail situation. ;)
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Elite Pete

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Re: Consumer law
« Reply #2 on: 18 February 2013, 15:38:19 »

The simple answer Pete is yes, Tesco's are right!

The law and general practice by electrical retailers has changed since I was retailing.  There were a number of issues with apparently "new" electronic equipment with memory, like laptops, being found by the purchaser to have confidential information, as other people's data is, on their purchase.  It was due to returned or ex-display items being loaded with the information before the product was returned by the original purchaser, or by potential customers in the store when displayed, for one reason or another.  That was a criminal offence, so the rules were changed to eradicate that problem.

I understand that all returns and ex-display items must have their memory cleansed by a qualified outfit, before being placed on the "seconds" market.

That is my under standing of the current retail situation. ;)

Yeah me too, mind you it was 15 years ago I was last in retail ::)

Thanks Lizzie :-*
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Field Marshal Dr. Opti

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Re: Consumer law
« Reply #3 on: 18 February 2013, 16:24:35 »

It may not be totally honest................but slip it in your pocket and run like hell. :y
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Tony H

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Re: Consumer law
« Reply #4 on: 18 February 2013, 20:11:44 »

It may not be totally honest................but slip it in your pocket and run like hell. :y
;D ;D ;D
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