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[Sir Tigger KC]

My Sony Xperia T keeps freezing. 

The only way that I can free it is to take the back off and disconnect the battery for a while and then it's OK, the 'soft' reset (pressing power and volume buttons) dosn't free it.  I've also done a factory reset from the phone and reloaded the software from the Sony website which hasn't fixed it either and I'm out of ideas..... 

I'm still under contract with Three until June so I guess I can throw it back at them, but I'm not going to hold my breath on that.     In the meantime it's back to my 5 year old Nokia that works perfectly and holds a charge for a week!! 

Just wondering if any of you clever chaps has any ideas!    TIA! 

[zirk]

Download the Sony Media Go / PC Companion, or what ever its called this week, do an update on that software, then do a Phone Back up / Check for Software updates etc, and see how you get on.

Ps. be carefull you dont brick it, by unplugging things or not waiting till its finished doing what it needs to do. 

[Sir Tigger KC]

Download the Sony Media Go / PC Companion, or what ever its called this week, do an update on that software, then do a Phone Back up / Check for Software updates etc, and see how you get on.

Ps. be carefull you dont brick it, by unplugging things or not waiting till its finished doing what it needs to do.

Yes I've done that which when it's working has improved the performance, but it's still freezing.    If it was easy to pop the battery out I wouldn't be bothered but it's a screwdriver job. 

Forgot to say in the OP that I've fitted a new battery as well. 

[tigers_gonads]

Pm TheBoy for all help and advise on Sony products 

[Sir Tigger KC]

   I think he'd advise getting Sammy Sledge out! 

[The Sheriff]

  I think he'd advise getting Sammy Sledge out! 

Nothing on any of the forums?

[Sir Tigger KC]

Pretty much what I've done to be honest, and I thought that OOF was going to come to the rescue.... 

Back to the old Nokia then... 

[zirk]

Dont suppose you have a back up, from either the original install or an earlier one?

Doing a reset only resets from the last updated version, so anything that got missed stays like that, doing another software update from a previous version gets the full banter so to speak.

I was going to suggest Battery, but youve already done that. 

[Sir Tigger KC]

No I don't have any software backups.   

I'll take it into 3 tomorrow, as I'm still in contract they have an obligation to fix it I'd have thought? 

[The Sheriff]

If it's still under warranty, they'll send it off to be looked at and provide you with a courtesy phone, if they have one. The last time my mate had to do this, they had it six weeks and it came back the same.

[zirk]

chances are if its not firmware related, then its probably a App youve installed miss behaving, try having a tidy up of unused apps. Also how much space left on the root drive, needs to bare minimum for the phone to work properly plus a bit more, move some Apps over to the Storage Card, especially the ones you dont use much.

Another thing to try after the App tidy up, is to try and boot the phone in safe mode and see how it behaves.

[marleyy]

Try removing the SD card and restarting