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[TheBoy]

We had a meeting this week, we were told that our area had excessive staff and that there were no redundancies available!  We believe that they are streamlining for a sell off, so, how will the excessive staff be reduced?

We have been told that our performance is to be monitored for productivity, compliance (That's billing as many customers as necessary), regular quality checks will ensue and will too have a bearing.  Then, disciplinary action will be implimented accordingly for the lower performers.  There are PIP's "Performance Improvement Plans"  which allow you six weeks to buck up or you receive a warning.

BT / Openreach are turning us into Parking Attendants...

Don't you dare report your faulty phone line, or, you'll be billed

This is a terrible situation Dave of placing undue pressure on employees with the certain fact that if you fail even slightly you could be sacked.

With these facts it strikes me this is unfair and therefore in any Industrial Tribunal case, that could transpire following the dismissal of any one of your colleagues, this would be viewed in a very poor light as BT has set themselves the task of sacking employees by deliberately finding fault, with the fast route to dismissal being taken, and no consideration being given to re-training!  

This also places unreasonable pressure on the employees, causing stress and emotional distress that is considered by any court I have attended professionally as extremely unfair.  Once more BT could easily find themselmes on the receiving end of legal action against them, not only in a Tribune hearing but generally with civil action. 8-) 8-) 8-)

If I was an employee in your position I would certainly seek legal advise now.

BT are certainly not alone in this.  The company I work for has a target of effectiveness, based on percentage of chargable time against paid time.  Now if I take all my leave in a year, that figure is unachievable! Factor in other unchargable time - team meetings, admin, etc, and not a hope of hitting that.

I've had this out with the most senior manager who will speak to me, just to be told the head of EMEA of our dept has set that target, it is not negotible, and its immaterial if its achievable.

This is where I would recommend contacting Captain Zok and investigate joining a union!

No proper union representation in the company, and being Yankee, they may give lip service to unions, but ultimately ignore them.

[TheBoy]

Clearly:
Constructive dismissal

They would love me to go for constructive dismissal, as it would be cheaper than my enhanced redancy options (if only they would let me have it.)

[CaptainZok]

Clearly:
Constructive dismissal

They would love me to go for constructive dismissal, as it would be cheaper than my enhanced redancy options (if only they would let me have it.)

The problem with tribunals is they are limited in the level of compensation they can award in cases of constructive dismissal and as you say with an enhanced redundancy packageyou would lose out bigtime.
As you say Jaime your company may try to ignore unions but if push comes to shove you get the benefit of free legal advice and representation with union membership.
Most unions will let you sign up online and pay by direct debit so your employer need not know till you decide to tell him.
Alternatively if 75% of the workforce wish to join a union the employer doesn't get the choice he has to recognise the union by law.

[TheBoy]

Clearly:
Constructive dismissal

They would love me to go for constructive dismissal, as it would be cheaper than my enhanced redancy options (if only they would let me have it.)

The problem with tribunals is they are limited in the level of compensation they can award in cases of constructive dismissal and as you say with an enhanced redundancy packageyou would lose out bigtime.
As you say Jaime your company may try to ignore unions but if push comes to shove you get the benefit of free legal advice and representation with union membership.
Most unions will let you sign up online and pay by direct debit so your employer need not know till you decide to tell him.
Alternatively if 75% of the workforce wish to join a union the employer doesn't get the choice he has to recognise the union by law.

LOL, 75%. Foreskin earwarmers again.  We do have some union representation, as a legacy from the company we were outsourced from, but those 2 particular unions are about as much use as a....

[tmx]

BT Operate have had to restructure and are putting lots of field engineers into there transistion centre

Openreach well ive heard 2 different roumers based on Alcatel ( Ben verwayeen now ceo) and EON but in all honesty i cant see bt ever selling off Openreach its one of there key assets

charging customers is now statted on WM aswell lol

by the way at the end of 2009 Paul Reynolds plan on a page stated 21cn would have half the uk working over it lol

BT and tribunerals well i shall soon be commencing my own action against them including civil action

CWU & Connect are totally useless if you want to take on BT then your on your own

Be warned though BT can read this thread!

[Humpy]

Having worked for BT for the last 26 years there's nothing you can tell me about the firm! Fortunately I don't work for Openreach but was with Global Services now on Operate. Where Global were quite sensible, Operate don't seem to have a clue. We recently have been cut back and the way it was done was absolutely disgusting. Not what you expect from a Global company (there words not mine!)

Mind you, one of there top brass is a Nazi,

http://www.21cglobalsummit.com/2007/pdf/documents/GeorgeNazi.pdf

Say no more

Humpy

[Bandit127]

Having worked for BT for the last 26 years there's nothing you can tell me about the firm! Fortunately I don't work for Openreach but was with Global Services now on Operate. Where Global were quite sensible, Operate don't seem to have a clue. We recently have been cut back and the way it was done was absolutely disgusting. Not what you expect from a Global company (there words not mine!)

Mind you, one of there top brass is a Nazi,

http://www.21cglobalsummit.com/2007/pdf/documents/GeorgeNazi.pdf

Say no more

Humpy

It's true and actually not as libellous as it may seem.
http://www.yourtechstuff.com/techwire/2007/06/interesting_it_.html

[tmx]

BT Operate l8ly have been nothing but a f**king joke!

Redeployment 6 FT Field Engineers have een made into redeployees in our patch and we were already stretched for work this we were told is because of a mess up in Operates wages budget

PIP's are automaticaly opened by workmanager when an FE's stats fall below the required efficiency level

21CN is a total market failiure and the sooner the idiot managers realise this the better

the problem is that in Operate Deb Covey,Paul Reynolds etc left and the new managers all have his idea that they must change something!

and the computer salesman (Ian Livingston) is now frigging with the pension scheme along with making everyone slowly redeployee's

[TheBoy]

BT Operate l8ly have been nothing but a f**king joke!

Redeployment 6 FT Field Engineers have een made into redeployees in our patch and we were already stretched for work this we were told is because of a mess up in Operates wages budget

PIP's are automaticaly opened by workmanager when an FE's stats fall below the required efficiency level

21CN is a total market failiure and the sooner the idiot managers realise this the better

the problem is that in Operate Deb Covey,Paul Reynolds etc left and the new managers all have his idea that they must change something!

and the computer salesman (Ian Livingston) is now frigging with the pension scheme along with making everyone slowly redeployee's

21CN was always going to be a challenge. Assuming they do actually get it to work properly  

But, the bean counters see it as cheap, and with GPT System X and Ericsson System Y are getting towards end of their life - many (particularly X) over 20yrs old...

[Bandit127]

GPT System X

Used to drill the boards for them. 2,500 holes. Even with the spindle running at 80,000 rpm they were a half hour, book reading run. 1980 - nearly 30 years ago...