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[Teebee]

Try some command line switches
outlook /safe or
outlook /cleanprofile

[jereboam]

I take it you've tried system restore?

Good Grief - no!!!!

My system is never maintained and rarely backed up and it hasn't been rebuilt since I put it together three years ago.  I dread to think what would happen if I tried system restore.

On the other hand, I'm running out of options, so I may have to bite the bullet.  I suppose the other possibility is to partition the disc and install a new operating system. 

It's all far too much effort for me to think about at the moment.

[jereboam]

Try some command line switches
outlook /safe or
outlook /cleanprofile

Never thought of that.  I've spent the last 15 years avoiding Windows command line work.  Can't remember the last time I edited a batch file.

I'll have a look at the help and see what's possible.  Thanks.

[Shackeng]

I take it you've tried system restore?

Good Grief - no!!!!

My system is never maintained and rarely backed up and it hasn't been rebuilt since I put it together three years ago.  I dread to think what would happen if I tried system restore.

On the other hand, I'm running out of options, so I may have to bite the bullet.  I suppose the other possibility is to partition the disc and install a new operating system. 

It's all far too much effort for me to think about at the moment.

I often use it if I'm unhappy about something not working. It works well (I'm running XP BTW). I always use it from Safe mode which seems to find restore points better.

[dbug]

Have you tried searching the registry for ".pst"? I have a feeling there's something in the registry that points the application to the file(s).

Kevin

I didn't know it was possible, but now I've looked, I can see that Regedit has a "find" facility.  That has taken me to an entry called "File Name MRU", where presumably MRU stands for "most recently used".  It has a list of files, one of which has an incorrect name.  It has a temporary name I assigned during the maintenance and then changed again later. 

The question now is how to fix it.  That entry is in HKEY_CURRENT_USER, which is, I presume, the "user hive" that TB referred to.  A full search reveals that there is a duplicate in HKEY_USERS, which is to be expected.  Will that get updated automatically during shutdown?

Thanks for the suggestion - I'll try fixing later on today.  Although, come to think of it, it's probably best to rename the offending file rather than fiddle around with the registry.

Just delete the incorrect entries from the registry