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Author Topic: 6 1/2 hours support today  (Read 1026 times)

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Martin_1962

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6 1/2 hours support today
« on: 29 September 2007, 21:30:33 »
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!
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cem_devecioglu

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Re: 6 1/2 hours support today
« Reply #1 on: 29 September 2007, 21:40:51 »
Good work  :y  Sure this be appreciated ..
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Martin_1962

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Re: 6 1/2 hours support today
« Reply #2 on: 29 September 2007, 21:48:02 »
Quote
Good work  :y  Sure this be appreciated ..

We do try to provide good service - one of our sellign points
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TheBoy

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Re: 6 1/2 hours support today
« Reply #3 on: 29 September 2007, 21:52:20 »
I've spent the day, in amongst a few Omega Owners turning up today, adding a load of code to my brother's Point of Sale software - he sent me an email yesterday, and wants it implemented by today  :-?
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Golfbuddy

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Re: 6 1/2 hours support today
« Reply #4 on: 29 September 2007, 22:05:00 »
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y
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cem_devecioglu

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Re: 6 1/2 hours support today
« Reply #5 on: 29 September 2007, 22:06:21 »
One thing I know about implementation for software. It never ends..
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Markjay

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Re: 6 1/2 hours support today
« Reply #6 on: 29 September 2007, 22:33:26 »
Quote
Quote
Good work  :y  Sure this be appreciated ..

We do try to provide good service - one of our sellign points

Here here....  :y
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Martin_1962

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Re: 6 1/2 hours support today
« Reply #7 on: 29 September 2007, 22:55:05 »
Quote
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y

I hope so!

I like Andrew though - no problem helping - had to get my boss in at one point to wobble my mouse since my work PC was playing silly buggers and I couldn't control it - using Netsupport to my PC then to our customer
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Golfbuddy

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Re: 6 1/2 hours support today
« Reply #8 on: 29 September 2007, 23:26:43 »
Quote
Quote
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y

I hope so!

I like Andrew though - no problem helping - had to get my boss in at one point to wobble my mouse since my work PC was playing silly buggers and I couldn't control it - using Netsupport to my PC then to our customer

Andrew P?
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Ken T

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Re: 6 1/2 hours support today
« Reply #9 on: 30 September 2007, 02:11:12 »
My day was a bit less exiting. I am renovating (Trying to !) a house, and spent the day fitting in the roof insulation. I have to use that new Celotex stuff between rafters, plus all sorts of stuff, like I have to nail battons up first, then fit the insulation, then fit a damp proof membrain, remembering to tape up all the joints, then I can fit  the plasterboard which then has to be skimmed. Great Fun, if you fancy a swap, then please contact me !!!!!!!!!!!!!
Cheers Ken
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Martin_1962

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Re: 6 1/2 hours support today
« Reply #10 on: 30 September 2007, 09:42:41 »
Quote
Quote
Quote
Quote
Had a call from my boss with problems at a customer (over filled server drive), knocked out our system.

Anyway ended up deleting 4GB of crud off the server then packing a barcode file of 4GB and we removed 2 million records to get it down to 26million.

Also did a full system update with new software.

Our main competitors who are German don't do Saturdays!

This site does over 20,000 sealed units a week!

You're just whetting my appetite.  :)

The change over is still on to the best of my knowledge.  :y

I hope so!

I like Andrew though - no problem helping - had to get my boss in at one point to wobble my mouse since my work PC was playing silly buggers and I couldn't control it - using Netsupport to my PC then to our customer

Andrew P?

No W
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