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[I_want_an_Omega]

Are any of you Voda customers. The web site is useless - all I want is a number to call them on from my Voda mobile or a landline.

Cheers

[I_want_an_Omega]

its 191 

[GastronomicKleptomaniac]

I used to work in the VF call centre... 

[I_want_an_Omega]

I called them to cancel my contract. After waiting & waiting I was advised that I HAD to do this on line. So, I went on line and suffered the cr*p site that crashed everytime I completed the form.

Called again and escalated and spoke to someone helpful (and in this country) and am now being offered all sorts of incentives to stay.

Has anyone got a Sure Signal box, are they any good?

Thanks - Rob

[ninjapirate]

yep ive got one, its the only way i get a signal here none others for miles. works fine, perfect 3g signal around house. 

loving the santa smileys

[TheBoy]

I got banned from their forum. Apparently the truth was not allowed there (I was not abusive or nasty, just some factual statements about their femocells).

But then, I suspect a lot of staff were at Adderbury until a couple of years back, when the site closed, thus all from Banbury, land of the inbred retards.

[TheBoy]

And no, I no longer use vodafone, I use a service that runs off the O2 network...  ...which works out most free to use for me

[Varche]

You don't know you are born.

I struggled for ages with a failing ORANGE 3g dongle. Call centre said it was my PC. Deleted and reinstalled their software. A few days later it failed completely.

Take it to an Orange shop for testing and they will replace it. All Orange shops in Spain are franchises for selling and not for faults etc.

Options I was given.
1. hand it over and in about two Spanish weeks a replacement will be here for you to collect (2 50 mile round triips) More if they haven;'t got it in.,
2. Use my accrued Orange points to upgrade to a new dongle and be tied in for a further 18 months despite other operators offering no contract dongles at same monthly tariff.
3. BUY a new dongle to replace the one I rent for 40 pounds a MONTH. Price 25 quid.

I went for 1 and they didn't even offer to stop the monthly rent. Customer complaints ONLy by phone. No address at all to write to.

Oh and to cease you have to ring and get a code , then you have to FAX your request to them. Then they just ignore it and pretend they never received it. If you stop the mmonthly payments they get an embargo on your bank account which stops any money going out including cash withdrawals until you pay them the outstandings. I can't get a code because my service has a marker against it for an outstanding fault. I feel as though it is my fault.

You have it good in Britain.

[Paddy Flannery]

I'm with VF.
Ninjapirate .........what is this Sure Signal box and how much to buy it please ?

Is it a one off purchase, or is there yet another monthly charge please ?

Never heard of it

[ninjapirate]

I got mine a while ago back then it was £50 one off charge. You just plug it into your t'internet hub or modem and it gives any mobile (vod only) a perfect signal around the house, i like in a cottage with mega thick walls and it has no probs. Should be listed on the VF site somewhere i will have a look.

[ninjapirate]

http://shop.vodafone.co.uk/shop/mobile-accessories/vodafone-sure-signal  there is is. mine looks like a older model

[TheBoy]

Suresignal (rebadged something, cant remember what) is a mini 3g cell for you home, with the backhaul being your broadband line.  Although 3g, its voice/SMS only. It does hack the bandwidth a little, although for most except those with poor speeds, limited monthly data transfer, or gamers online, it shouldnt be a problem.

[TheBoy]

Although, you pay those retards to provide a service, and then they use their poor network (and it is poor in many, many places - the worse of all 5 networks IME) as an excuse to upsell your their rebadged femocell, and then use the bandwidth that you pay your ISP for to make it work.

[ninjapirate]

And MMS