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Richie London

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laptop prob
« on: 11 May 2008, 13:45:41 »
my dvd drive has vanished. dont know how it happened but i cant play any discs. it did happen once before but came back after re boot, wont do it this time

any ideas?????

richie
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CaptainZok

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Re: laptop prob
« Reply #1 on: 11 May 2008, 13:51:54 »
If its anything like mine, make sure its fully home.
It may look like it's in place but give it a little push to make sure it's seated properly that fixes mine when it plays up.
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TheBoy

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Re: laptop prob
« Reply #2 on: 11 May 2008, 13:58:59 »
Remove any DVD emulation or 'region adjusting' software, and try again...
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Richie London

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Re: laptop prob
« Reply #3 on: 11 May 2008, 14:05:49 »
ive a feeling nero has done this, i re installed it yesterday.

richie
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Re: laptop prob
« Reply #4 on: 11 May 2008, 14:08:49 »
Quote
ive a feeling nero has done this, i re installed it yesterday.

richie
Yup, that has a CD Emulator
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dbug

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Re: laptop prob
« Reply #5 on: 11 May 2008, 16:38:46 »
what op system (windows??)

Edit
If its xp nero can cause registry issues giving your symptoms - try MS Autofix http://www.microsoft.com/downloads/details.aspx?FamilyID=C680A7B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en
« Last Edit: 11 May 2008, 16:42:06 by dbug »
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dbug

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Re: laptop prob
« Reply #6 on: 11 May 2008, 16:56:46 »
If its Vista try the following -

Run regedit - click start, run, type regedit
Click to expand HKLM\System\CurrentControlSet\Control\Class
Click on the key {4D36E965-E325-11CE-BFC1-08002BE10318} - check carefully u have correct one!
On the right hand panel look for "UpperFilters" and/or "LowerFilters"
Highlight and right-click on both one by one (if they are both present) Select Delete and click OK to the warning message

Do exactly the same for the following keys-
HKEY_LOCAL_MACHINE\System\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\System\ControlSet2\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Close REgedit - menu, select Exit

Open Device Manager and, if present, delete any entries for CD/CVD drives and then restart the system

You should now be ok

If u are unhappy using regedit pm me your email address and i'll send u a script to do this.
« Last Edit: 11 May 2008, 16:57:40 by dbug »
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JiMbOb789

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Re: laptop prob
« Reply #7 on: 11 May 2008, 17:03:18 »
i had the same problem and it was the driver, in the end i rebooted and it was alright :y
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Richie London

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Re: laptop prob
« Reply #8 on: 11 May 2008, 18:43:21 »
Quote
If its Vista try the following -

Run regedit - click start, run, type regedit
Click to expand HKLM\System\CurrentControlSet\Control\Class
Click on the key {4D36E965-E325-11CE-BFC1-08002BE10318} - check carefully u have correct one!
On the right hand panel look for "UpperFilters" and/or "LowerFilters"
Highlight and right-click on both one by one (if they are both present) Select Delete and click OK to the warning message

Do exactly the same for the following keys-
HKEY_LOCAL_MACHINE\System\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINE\System\ControlSet2\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Close REgedit - menu, select Exit

Open Device Manager and, if present, delete any entries for CD/CVD drives and then restart the system

You should now be ok

If u are unhappy using regedit pm me your email address and i'll send u a script to do this.

uninstalled nero, didnt help. i tried something similar to this, didnt work, ive just reinstalled drivers and settings, still no work. i shall try this now and see what happens. im on me last cornetto now so better work  ;D ;D ;D ;D

richie
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Richie London

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Re: laptop prob
« Reply #9 on: 12 May 2008, 10:27:31 »
turned on laptop, dvd drive is there ??????
cant figure it out, tried everything to find what hapenned to it with no avail. then out of the blue it is there again.
can load up my 100 disco hits now and put on mp3 for the car  :y :y :y

richie
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dbug

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Re: laptop prob
« Reply #10 on: 12 May 2008, 17:52:49 »
Quote
turned on laptop, dvd drive is there ??????
cant figure it out, tried everything to find what hapenned to it with no avail. then out of the blue it is there again.
can load up my 100 disco hits now and put on mp3 for the car  :y :y :y

richie

Did u do the reg changes etc i suggested?
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Richie London

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Re: laptop prob
« Reply #11 on: 12 May 2008, 18:10:50 »
yes m8, did them and nothing happened, re booted a few times after and no change. then this morning i put lappy on and it was there. back where it belongs now ive got loads of 80s soul on my mp3 in the car.
its odd it happened as its done it before and went back to normal after the changes.
one of lifes mysteries i think.

richie
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dbug

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Re: laptop prob
« Reply #12 on: 12 May 2008, 19:01:44 »
Quote
yes m8, did them and nothing happened, re booted a few times after and no change. then this morning i put lappy on and it was there. back where it belongs now ive got loads of 80s soul on my mp3 in the car.
its odd it happened as its done it before and went back to normal after the changes.
one of lifes mysteries i think.

richie

Your problem is a known problem with Windows/Roxio or Adaptec software - when the latter is uninstalled and reinstalled.  Started as a big issue in Win 2000.  To a lesser degree can also happen with Nero under same circumstances.  Continued into XP, despite MS knowing about the problem - they issued Autofix which fixed this + other CD/DVD issues in W2000 & XP.  Apparently it has also contined into Vista - usually a driver reinstall cures.  Autofix wont work with Vista as the relevent registry keys have "moved"

Anyway glad its ok now.
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Richie London

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Re: laptop prob
« Reply #13 on: 12 May 2008, 19:03:44 »
 :y :y :y :y
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Richie London

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Re: laptop prob
« Reply #14 on: 13 May 2008, 11:58:16 »
its gone again  :-? :-? :-?

richie
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