Hi,
Just before Easter, I had a call from my bank (security department)wishing to verify some transactions I had made.
I smelt a rat and thought it was a con, and refused to give any information and put the phone down.
Next day, when I called to get some petrol, my card wasn't accepted. Fortunately I just had enough cash with me.
Went to hole in wall, and it said something like contact bank.
Now very irate, phoned bank, told that my card had been stopped as a precaution as it had been used at a venue that was under investigation for card cloning.
As it was Thursday before Easter, and we were going away for the holiday, I asked how on earth was I supposed to manage.
As banks were then closed, they told me they would authorise my card for a once only cash withdrawal from the hole in wall at a stated bank branch at a certain time with only a 15 minute "window", and to withdraw the full amount in cash that I expected to need for the next week.
It worked OK, but just goes to show that even when banks try, they have no way of assuring you they are genuine.
I would still be just as cautious if it happened again.
Roger