Omega Owners Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Search the maintenance guides for answers to 99.999% of Omega questions

Pages: [1]   Go Down

Author Topic: Excellent Customer Service.  (Read 708 times)

0 Members and 1 Guest are viewing this topic.

Jimbob

  • Global Moderator
  • *****
  • Offline Offline
  • Gender: Male
  • Chester / Flintshire
  • Posts: 24525
  • I like traffic lights, but only when they're green
    • E250 Est / Golf GTI
    • View Profile
Excellent Customer Service.
« on: 19 June 2009, 08:58:20 »
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y
Logged

Debs.

  • Guest
Re: Excellent Customer Service.
« Reply #1 on: 19 June 2009, 09:04:15 »
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y

In Yorkshire they have "up and under" doors! ;D
Logged

STMO123

  • Guest
Re: Excellent Customer Service.
« Reply #2 on: 19 June 2009, 09:06:40 »
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y

Probably just an auto-generated email. You'll get your stuff at Christmas. ;D
Logged

STMO123

  • Guest
Re: Excellent Customer Service.
« Reply #3 on: 19 June 2009, 09:08:46 »
Quote
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y

In Yorkshire they have "up and under" doors! ;D

In my part of Yorkshire they have muddy paths that collect about four cars before the council come and take them away. :( ;D
Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107026
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: Excellent Customer Service.
« Reply #4 on: 19 June 2009, 09:12:06 »
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y
I'm still getting daily emails from SVP claiming my order has been dispatched (they are correct, it was dispatched nearly 2 weeks ago!)
Logged
Grumpy old man

Jimbob

  • Global Moderator
  • *****
  • Offline Offline
  • Gender: Male
  • Chester / Flintshire
  • Posts: 24525
  • I like traffic lights, but only when they're green
    • E250 Est / Golf GTI
    • View Profile
Re: Excellent Customer Service.
« Reply #5 on: 19 June 2009, 09:13:02 »
Quote
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y
I'm still getting daily emails from SVP claiming my order has been dispatched (they are correct, it was dispatched nearly 2 weeks ago!)


Lol, ive had 3 dispatched emails from SVP now as well  ;D

2 before delviery, 1 after!
Logged

crazyjoetavola

  • Guest
Re: Excellent Customer Service.
« Reply #6 on: 19 June 2009, 09:13:56 »
Quote
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y

In Yorkshire they have "up and under" doors! ;D



 ;D ;D shades of Eddie Waring  ;D ;D
Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107026
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: Excellent Customer Service.
« Reply #7 on: 19 June 2009, 09:14:49 »
Quote
Quote
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y
I'm still getting daily emails from SVP claiming my order has been dispatched (they are correct, it was dispatched nearly 2 weeks ago!)


Lol, ive had 3 dispatched emails from SVP now as well  ;D

2 before delviery, 1 after!
What has happened to them? Didn't they think to test their new system before going live?  I mean, its not rocket science.
Logged
Grumpy old man

STMO123

  • Guest
Re: Excellent Customer Service.
« Reply #8 on: 19 June 2009, 09:15:42 »
Quote
Quote
Quote
Quote
Last night, opened the up and over garage door.....BANG  one of the cables had snapped  :(

Bit of surfing, and round the repair kit for my door...

Ordered at 20:15........at 20:40 I got an order dispatched email!

Couldnt beleive it, only selected 2nd class post, but be interesting to see what it arrives  :y
I'm still getting daily emails from SVP claiming my order has been dispatched (they are correct, it was dispatched nearly 2 weeks ago!)


Lol, ive had 3 dispatched emails from SVP now as well  ;D

2 before delviery, 1 after!
What has happened to them? Didn't they think to test their new system before going live?  I mean, its not rocket science.

'Tis to me. ;D
Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107026
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: Excellent Customer Service.
« Reply #9 on: 19 June 2009, 09:16:05 »
Actually, I don't receive svp emails any more as I have blacklisted them at the mail server ::)
Logged
Grumpy old man
Pages: [1]   Go Up
« previous next »
 

Page created in 0.014 seconds with 17 queries.