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[Grumpy]

http://www.volvoforums.org.uk/forumdisplay.php

Just so you are all aware, be careful about 'Naming and Shaming'
garages, ref the experience you have had with them, as you may
find that you may be leaving 'OOF' open to litigation.

I know that some will be up in arms about Freedom of Speech etc..
but this is the Real World we live in, not a mythical Internet World.  

[Marie]

OMG.....

best watch what we say then!

couldnt live without OOF

[Danny]

i would have thought legal proceedings can only be taken if statements were "false" ie slanderous

[dad1uk]

i would have thought legal proceedings can only be taken if statements were "false" ie slanderous

Unfortunately its all down to each persons opinions.
Was a certain job done properly, or was it not.
We all have our own standards, and its seldom that someone else would come up to our own standard. The problem here is stating this on a forum open to other people who might be future customers.
Was it truth or was it slanderous, one person against another.
No one won, and it destroyed a site that if it was as good as this one would be badly missed.
I think it is possible to complain without being offensive whether truth or not.
I saw a complaint on another site about a scrap yard up north and the guy was very offensive and said he felt like 'killing' the owners.
I thought this was a bit dodgy to print, and several people came back stating the scrapyard was very good. If the owners had taken offence then the forum could have been in the same situation, instead they merely issued a statement saying there had been a problem and it had been sorted.
People must be careful what they say, it would be disasterous lo lose this forum!

[Martin_1962]

Just being right is not enough unfortunatley. Quite a few companies with dodgy practices protect themselves with the legal system - money talks as they say

[Tony H]

You have a very valid point, however if someone is unhappy with say work done by a garage, if they report the FACTS fully and TRUTHFULLY and let the readers decide I see this as only using the right of freedom of speech. However that said if the admins can be brought to account for any falsehoods the perhaps it a to higher price to pay when you concider that the sight is run by volunteers for no reward. For them to have their personal assets put at risk is unacceptable

[albitz]

this is a very sad situation indeed,but i suppose they have to act on the legal advice they have been given,otherwise they could end up in deep s*^t.sounds like an example of the law and justice being distant cousins.

[HerefordElite]

You have a very valid point, however if someone is unhappy with say work done by a garage, if they report the FACTS fully and TRUTHFULLY and let the readers decide I see this as only using the right of freedom of speech. However that said if the admins can be brought to account for any falsehoods the perhaps it a to higher price to pay when you concider that the sight is run by volunteers for no reward. For them to have their personal assets put at risk is unacceptable

surely a simple disclaimer "the views represented here are those of the contributing members and in now way represent the views of the site itself etc balh blah blah"

I really do believe that if one reports the truth acurately it CANNOT be slander (i'm no lawyer ) but we must be careful appreciated

[ians]

The thing is fact becomes opinion very easily.   and even if true, that fact would need to be established in a court which means legal fees etc.

 As this is not a club/organisation I have no idea who would/could be pursued but it could well be the poster of the potentially libellous material (slander is when it is spoken).

So care/responsibility is needed and I think admins should be removing posts which are dodgy.

Is there a lawyer in the house...??

[Tony H]

You have a very valid point, however if someone is unhappy with say work done by a garage, if they report the FACTS fully and TRUTHFULLY and let the readers decide I see this as only using the right of freedom of speech. However that said if the admins can be brought to account for any falsehoods the perhaps it a to higher price to pay when you concider that the sight is run by volunteers for no reward. For them to have their personal assets put at risk is unacceptable

surely a simple disclaimer "the views represented here are those of the contributing members and in now way represent the views of the site itself etc balh blah blah"

I really do believe that if one reports the truth acurately it CANNOT be slander (i'm no lawyer ) but we must be careful appreciated

Very thin ice I would think as the forum could be seen as a vehical to expose information to a wider audience

[HerefordElite]

You have a very valid point, however if someone is unhappy with say work done by a garage, if they report the FACTS fully and TRUTHFULLY and let the readers decide I see this as only using the right of freedom of speech. However that said if the admins can be brought to account for any falsehoods the perhaps it a to higher price to pay when you concider that the sight is run by volunteers for no reward. For them to have their personal assets put at risk is unacceptable

surely a simple disclaimer "the views represented here are those of the contributing members and in now way represent the views of the site itself etc balh blah blah"

I really do believe that if one reports the truth acurately it CANNOT be slander (i'm no lawyer ) but we must be careful appreciated

Very thin ice I would think as the forum could be seen as a vehical to expose information to a wider audience

as i said, i'm no lawyer

[Gaffers]

You have a very valid point, however if someone is unhappy with say work done by a garage, if they report the FACTS fully and TRUTHFULLY and let the readers decide I see this as only using the right of freedom of speech. However that said if the admins can be brought to account for any falsehoods the perhaps it a to higher price to pay when you concider that the sight is run by volunteers for no reward. For them to have their personal assets put at risk is unacceptable

surely a simple disclaimer "the views represented here are those of the contributing members and in now way represent the views of the site itself etc balh blah blah"

I really do believe that if one reports the truth acurately it CANNOT be slander (i'm no lawyer ) but we must be careful appreciated

Very thin ice I would think as the forum could be seen as a vehical to expose information to a wider audience

so could a megaphone, it would still the person who said it that would be commiting an offense

[Tony H]

You have a very valid point, however if someone is unhappy with say work done by a garage, if they report the FACTS fully and TRUTHFULLY and let the readers decide I see this as only using the right of freedom of speech. However that said if the admins can be brought to account for any falsehoods the perhaps it a to higher price to pay when you concider that the sight is run by volunteers for no reward. For them to have their personal assets put at risk is unacceptable

surely a simple disclaimer "the views represented here are those of the contributing members and in now way represent the views of the site itself etc balh blah blah"

I really do believe that if one reports the truth acurately it CANNOT be slander (i'm no lawyer ) but we must be careful appreciated

Very thin ice I would think as the forum could be seen as a vehical to expose information to a wider audience

so could a megaphone, it would still the person who said it that would be commiting an offense

[/highlight]
But not when the forum could be seen as a third party

[mantahatch]

I am/was a member of that forum, because the wife owns a Volvo. I found the site to be quite good. It was not as informative as OOF but I put this down to "Vauxhall drivers are practical hands on people" and "Volvo owners tend to be more academic and less hands on"
This means on the Volvo site there appeared to be very few people who knew about how a car worked. That said there where one or two people who very knowledgable.
Most Volvo owners seemed to be more concerned with asking " how much are Volvo going to charge to fix this problem" than asking how do I fix this problem.
I have no idea what the thread was regarding the closing down of the site, as I only visited once or twice a week.
Volvo generally make a good robust car, but they are very expensive to get serviced or repaired, perhaps if someone from Volvo reads this they can justify there enourmous labour costs compared to other vehicle manufacturers.

Mike

Disclaimer: I take full responsibilty for the words I have typed above. The owners and moderators of this site must be exempted from any liability caused by my actions. I take full responsibilty for all my actions  

[TheBoy]

I am/was a member of that forum, because the wife owns a Volvo. I found the site to be quite good. It was not as informative as OOF but I put this down to "Vauxhall drivers are practical hands on people" and "Volvo owners tend to be more academic and less hands on"
This means on the Volvo site there appeared to be very few people who knew about how a car worked. That said there where one or two people who very knowledgable.
Most Volvo owners seemed to be more concerned with asking " how much are Volvo going to charge to fix this problem" than asking how do I fix this problem.
I have no idea what the thread was regarding the closing down of the site, as I only visited once or twice a week.
Volvo generally make a good robust car, but they are very expensive to get serviced or repaired, perhaps if someone from Volvo reads this they can justify there enourmous labour costs compared to other vehicle manufacturers.

Mike

Disclaimer: I take full responsibilty for the words I have typed above. The owners and moderators of this site must be exempted from any liability caused by my actions. I take full responsibilty for all my actions  

Labour cost is decided by dealer, not manufacturer