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[pscocoa]

I have been put off buying any largish item which involves these people. They failed to deliver on the date they promised and yet on the tracking system said it was delivered. It turned up out of the blue a day later with no explanation and item damaged. Damaged item was supposed to be collected today - it wasn't - tracking system says it was collected at 2.30 pm today. Ebay seller has now said I can keep item and given me a full refund but I have to repair damage myself. 2 full days spent by my wife waiting for them.

Until today the original delivery was still on Yodel system stating that it was delivered to neighbour 5 hours after it was delivered to us!!!

I have written to ebay to recommend they take action to stop sellers couriers having open ended time slots and also that there is a sanction to stop this kind of nonsense

[STEMO]

Unfortunately, Phil, eBay are money grubbing gits who really don't give a toss. You've paid, it's been dispatched, they have their fees.......

[Terbs]

That word 'Yodel' sends me into spasm.....never knew what happened to my £300 computer parts they lost.
Won't say any more as TB will say I am moaning again.

[TheBoy]

That word 'Yodel' sends me into spasm.....never knew what happened to my £300 computer parts they lost.
Won't say any more as TB will say I am moaning again.

UPS managed to send £400 worth of disk controller to NG13 (Nottingham) instead of NN13 (Brakkers).  Then prove to be as unhelpful as possible about delivering it to me once they had recovered it.

Strangely, Yodel seems to have been a lot better for me lately.

The true mongrels were Amtrak.  I actually had a dance around the house the day it was announced they went tits up.  They had a 100% failure rate on delivery.

[Terbs]

Thing is...you never know who is going to deliver, despite the seller saying such and such courier.
My last order was supposed to be delivered by 'My Hermes' and was tracked....but it turned up in a Yodel van !!!!
By this, I assume they all do sub contract

[omegod]

I don't seem to have any problems with Hermes...touches wood   Ebay on the other hand are complete fooktards 

[TheBoy]

Thing is...you never know who is going to deliver, despite the seller saying such and such courier.
My last order was supposed to be delivered by 'My Hermes' and was tracked....but it turned up in a Yodel van !!!!
By this, I assume they all do sub contract

I believe a lot of them use franchised local delivery agents.

[TheBoy]

I don't seem to have any problems with Hermes...touches wood   Ebay on the other hand are complete fooktards 

Ebay don't do delivery 

[omegod]

I don't seem to have any problems with Hermes...touches wood   Ebay on the other hand are complete fooktards 

Ebay don't do delivery 

They do when they forward the parcel through the international buyer thingy, everything I have sent to their post depot in Derby has dissapeared, 4 seperate parcels, one being a very rare BMW e21 rear spoiler which had the german guy in tears at it's loss. I was eventually refunded in every case...eventually   

[TheBoy]

Ah, yes, for international.  I would use a service of my choosing, not egays

[Field Marshal Dr. Opti]

Yodel are so inept at delivering parcels  that you  usually end up with a refund.

A couple of later and after your refund is safely in the bank  your package will  arrive.

I like Yodel.

[Diamond Black Geezer]

Yodel are so inept at delivering parcels  that you  usually end up with a refund.

A couple of later and after your refund is safely in the bank  your package will  arrive.

I like Yodel.

 

That's a good system!