As a business owner Serek has a responsibility to rectify any issues raised as a potential short coming of recent work.
I don't believe that he has been given this opportunity.
And there's the underlying niggle that if something that obvious wasn't tightened securely for whatever reason (not the actual point of debate here), then what else may have been overlooked?
Taking the car back in and rechecking everything done wouldn't have been an unreasonable course of action. Not that he was afforded that opportunity.
As I have said before, I understand where you are coming from DG

But, Serek, like the rest of us is allowed the odd slip up. As James states, Serek is only human. In fact when Serek has done work on my car in the past it has been excellent. This time the rest of the work was also done to a very high standard, and, very importantly, at a overall price that puts the greedy sods down here in their place. They want
well over double Serek charges, and DO make the errors that even skilled mechanics, like Serek, can make.
To put right what I have SIMPLY rectified, albeit with great observations along with advice from you DG and others, has meant not driving a round trip of 232 miles, and paying Dart Charges. So I am a pragmatist who just puts this all down to experience. I did this when a brand new Cortina Estate I had almost lost it's prop shaft due to only two bolts holding it together, or another brand new Cortina Estate needing me to take the water inlet pipe off to take out a big lump of metal crud, left in there by Dagenham, which made the engine go into meltdown! Other Carltons and a Senator were also left with potentially dangerous issues by main dealer garages at times, needing me to urgently return them. They all got my sharp tongue, but all was sorted and the errors not repeated.
Again No one was
luckily hurt, and I could put the issue right. I still believe Serek is a very honest, friendly, guy who knows his way around an Omega like many others in the trade do not. Unlike those 'others' he does not, like they did when seeking a price for a cam belt change with me supplying the parts, suck in air and say "that is a lot of work....all that at the top of the engine must come off.......£480!!! Again, things can be overlooked as Serek did on this one occasion, but it does not put me off from using his services because that suits my pocket and I know things usually will be done correctly. For instance the cam belt has been fitted perfectly, with the engine running very well and MPG at an acceptable level; also the hand brake has been adjusted to a tightness not achieved by others, with the rear brakes feeling superb. The steering is also now not "moaning" and feels like new after he changed the fluid.
I will be phoning Serek this week now I know what was wrong and how to fix it, with a small reprimand given! But that will be the end of it. Nothing has changed.
