Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: chrisgixer on 26 September 2013, 22:32:45

Title: Virgin bb
Post by: chrisgixer on 26 September 2013, 22:32:45
...30mb connection. Fine in the day, 24-25mbps.

Evenings 2-4mbps tops. Acceptable?

Virgin don't guarantee a minimum speed via wifi.


How to prove to call centre staff that its not our end...?
Title: Re: Virgin bb
Post by: steve6367 on 26 September 2013, 22:45:31
Not the norm and not acceptable - 24 to 25M on a VM 30M fibre connection is not great.


The proof they will accept is to switch off wifi and connect directly to VM router with just 1 device.

You then need to run speed tests to lots of different servers. If you get consistent slow results it's local congestion if you get very different results on different servers it could be further along the connection chain.

I have A VM connection here and it delivers 30M almost completely consistently.

Steve

Title: Re: Virgin bb
Post by: chrisgixer on 26 September 2013, 23:01:19
Further investigation suggests shite wifi strength. Hold the device near the box and instantly get wAmo speeds of 30odd meg.

Virgin media super hub. We're sat downstairs and the hub is upstairs, hence in the evenings we get poor service, unless we're upstairs/nearer the hub.

Must say that's shite wifi signal. I was down the garden on our bench relaxing after garage work with a beer and a bit of oof, and couldn't see the hub at all on wifi, where as before I could see the sky and O2 boxs no problem at all.


Any solution? Or shall I just buy a decent wifi router?
Title: Re: Virgin bb
Post by: chrisgixer on 26 September 2013, 23:02:26
Not the norm and not acceptable - 24 to 25M on a VM 30M fibre connection is not great.


The proof they will accept is to switch off wifi and connect directly to VM router with just 1 device.

You then need to run speed tests to lots of different servers. If you get consistent slow results it's local congestion if you get very different results on different servers it could be further along the connection chain.

I have A VM connection here and it delivers 30M almost completely consistently.

Steve


Thanks Steve. Sorry. Only gave you half the story there.
Title: Re: Virgin bb
Post by: Kevin Wood on 26 September 2013, 23:05:07
You might well find you have a neighbour on the same Wi-Fi channel, or an adjacent one. It's not normally that bad, although your router could be sh1te.
Title: Re: Virgin bb
Post by: chrisgixer on 26 September 2013, 23:07:35
Yes we've played with wifi channels, not made much odds tbh. :(
Title: Re: Virgin bb
Post by: Gaffers on 26 September 2013, 23:16:44
After years of playing with isp wifi routers I gave up and bought a netgear Acess Point for £30.  Now the signal in the entire house is fantastic.  It really makes a difference.

When I get into the new house I will be wiring every room through a Cisco switch setup up with 2-3 VLANs.  The idea is that I get a router and practice my CCNA stuff when not doin much network stuff at work.  Everything is ready to go, just need the bloody house now ;D
Title: Re: Virgin bb
Post by: steve6367 on 26 September 2013, 23:21:56
You could try changing from 2.4 to 5 if you have devices that support that.

Or ask VM to send you a new router - it could nuts be faulty.

Steve
Title: Re: Virgin bb
Post by: chrisgixer on 26 September 2013, 23:41:14
Seems the hub has an auto setting on wifi ports, which cycles through the least interrupted channels each time its re booted, to give the best channel given the surrounding routers.

So I guess its just poor wifi signal strength. :(
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 01:13:50
5mhz seems better :y
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 01:24:15
Bloody hell. Way better. BOFF! ;D
Title: Re: Virgin bb
Post by: Plomien on 27 September 2013, 07:40:08
make sure you are on 144 not 300 on the speed settings (it makes the range better) also download Inssider from http://www.metageek.net/support/downloads/ to see if you get crossover on the channel which can also affect speeds
Title: Re: Virgin bb
Post by: Plomien on 27 September 2013, 07:43:01
also a full reset of the modem helps, press and hold the reset button with a toothpick for 30 seconds, you will need to reset your password and SSID but that is easy, login is user: admin and password: changeme from http://192.168.0.1/VmLogin.asp :y
Title: Re: Virgin bb
Post by: TheBoy on 27 September 2013, 08:19:08
The 5 GHz band is less busy, but currently has 2 downsides:

Penetration is poor, so make sure you can get it everywhere in the house you want to.
Not all devices support 5GHz, most are 2.4GHz only.

If you do have to switch back to 2.4GHz, don't rely on the router's selection of channel - scan the area, and see what channels have the weakest signal on, and hard set it to that.


*Note: Don't know if VM's hub can do both 5 and 2.4GHz at same time, had a feeling it can't, but if it can..... :)
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 09:06:22
Yes here iphone4s can't see the virgin wifi now. All other devices are fine, although I had to re pair the sky box which is now happy.

Her lappy, my iPhone 5 and ipad are all happy.

And yes I see where your going with dual ghz options, as I guess that effectively gives two networks from one router?

Sadly, it is not capable of both :(


So should it be giving better signal strength on 2.5ghz? ...if so it sounds faulty to me. :(
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 11:13:14
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub
Title: Re: Virgin bb
Post by: Kevin Wood on 27 September 2013, 11:14:37
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 11:40:52
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz
Title: Re: Virgin bb
Post by: Kevin Wood on 27 September 2013, 12:14:06
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 12:18:38
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Yes come on Kev, keep up. :-[ ;D

;)
Title: Re: Virgin bb
Post by: MR MISTER on 27 September 2013, 12:36:14
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 12:42:21
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D

How you even show up on here as an Orlando owner is...

...quite disturbing. Nurse, can you give him his pride pills please!
Title: Re: Virgin bb
Post by: MR MISTER on 27 September 2013, 12:46:22
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D

How you even show up on here as an Orlando owner is...

...quite disturbing. Nurse, can you give him his pride pills please!
I suppose I really should be driving an omega. I fit the profile...old and smelling of piss  ;D
Title: Re: Virgin bb
Post by: TheBoy on 27 September 2013, 12:49:55
So should it be giving better signal strength on 2.5ghz? ...if so it sounds faulty to me. :(
Generally better penetration on 2.4GHz, but as one of the first Licence Free bands about, everything sits on it - Wifi, TV senders, radio remotes, weather stations, the list is endless.

Obviously, the more shite on your frequency, the more retries - like in a noisy pub, when you can barely hear the person you're chatting to, and always asking them to repeat...
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 12:53:13
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D

How you even show up on here as an Orlando owner is...

...quite disturbing. Nurse, can you give him his pride pills please!
I suppose I really should be driving an omega. I fit the profile...old and smelling of piss  ;D

A step up from dribbling along the isles in Asda. ;D
Title: Re: Virgin bb
Post by: MR MISTER on 27 September 2013, 12:53:53
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D

How you even show up on here as an Orlando owner is...

...quite disturbing. Nurse, can you give him his pride pills please!
I suppose I really should be driving an omega. I fit the profile...old and smelling of piss  ;D

A step up from dribbling along the isles in Asda. ;D
I do that too. :y
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 12:55:20
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D

How you even show up on here as an Orlando owner is...

...quite disturbing. Nurse, can you give him his pride pills please!
I suppose I really should be driving an omega. I fit the profile...old and smelling of piss  ;D

A step up from dribbling along the isles in Asda. ;D
I do that too. :y

Look, it's not a competition of achievements.

...ankle bracelet?
Title: Re: Virgin bb
Post by: MR MISTER on 27 September 2013, 12:56:26
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D

How you even show up on here as an Orlando owner is...

...quite disturbing. Nurse, can you give him his pride pills please!
I suppose I really should be driving an omega. I fit the profile...old and smelling of piss  ;D

A step up from dribbling along the isles in Asda. ;D
I do that too. :y

Look, it's not a competition of achievements.

...ankle bracelet?
Got one.....
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 12:57:52
So should it be giving better signal strength on 2.5ghz? ...if so it sounds faulty to me. :(
Generally better penetration on 2.4GHz, but as one of the first Licence Free bands about, everything sits on it - Wifi, TV senders, radio remotes, weather stations, the list is endless.

Obviously, the more shite on your frequency, the more retries - like in a noisy pub, when you can barely hear the person you're chatting to, and always asking them to repeat...

So dual band router then.

Will try and blag one out of virgin. H rekons we still have a virgin router from 8 years ago somewhere.
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 12:59:31
Looks like virgin do have adulation band router available
Siper hub 2
http://www.expertreviews.co.uk/wireless-routers/1300756/virgin-media-new-super-hub

Wass one of them, then? ::)
Dual band ::) ;D

2.4 and 5.0ghz

Ahh. obvious, really. ::)
Of course it's obvious. It's a siper diper adulation riter.  ;D

How you even show up on here as an Orlando owner is...

...quite disturbing. Nurse, can you give him his pride pills please!
I suppose I really should be driving an omega. I fit the profile...old and smelling of piss  ;D

A step up from dribbling along the isles in Asda. ;D
I do that too. :y

Look, it's not a competition of achievements.

...ankle bracelet?
Got one.....

Hence the baggy piss stained shell suit, to hide hide it. They are quite bulky aren't they ;)
Title: Re: Virgin bb
Post by: TheBoy on 27 September 2013, 13:02:50
So should it be giving better signal strength on 2.5ghz? ...if so it sounds faulty to me. :(
Generally better penetration on 2.4GHz, but as one of the first Licence Free bands about, everything sits on it - Wifi, TV senders, radio remotes, weather stations, the list is endless.

Obviously, the more shite on your frequency, the more retries - like in a noisy pub, when you can barely hear the person you're chatting to, and always asking them to repeat...

So dual band router then.

Will try and blag one out of virgin. H rekons we still have a virgin router from 8 years ago somewhere.
Remember, not all Dual Band routers can do both bands at the same time, some are one or t'other that the owner selects.

Yes, you're right about the 2 bands appearing as different wireless networks.
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 13:04:19
So should it be giving better signal strength on 2.5ghz? ...if so it sounds faulty to me. :(
Generally better penetration on 2.4GHz, but as one of the first Licence Free bands about, everything sits on it - Wifi, TV senders, radio remotes, weather stations, the list is endless.

Obviously, the more shite on your frequency, the more retries - like in a noisy pub, when you can barely hear the person you're chatting to, and always asking them to repeat...

So dual band router then.

Will try and blag one out of virgin. H rekons we still have a virgin router from 8 years ago somewhere.
Remember, not all Dual Band routers can do both bands at the same time, some are one or t'other that the owner selects.

Yes, you're right about the 2 bands appearing as different wireless networks.

Ok, gotcha. Ta
Title: Re: Virgin bb
Post by: aaronjb on 27 September 2013, 13:14:46
There's always the route I took; stick the Virgin Super Hub in Modem mode and then plonk a router with useful Wifi on top of that.. possibly easier to get a dual radio router, that way.
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 13:32:07
There's always the route I took; stick the Virgin Super Hub in Modem mode and then plonk a router with useful Wifi on top of that.. possibly easier to get a dual radio router, that way.
So I could use a phone line router off the back of the cable one?
Title: Re: Virgin bb
Post by: TheBoy on 27 September 2013, 13:51:26
There's always the route I took; stick the Virgin Super Hub in Modem mode and then plonk a router with useful Wifi on top of that.. possibly easier to get a dual radio router, that way.
So I could use a phone line router off the back of the cable one?
Some, maybe, others, no.
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 14:19:46
My Acer netbook can't see 5.0ghz either :(
Title: Re: Virgin bb
Post by: AndyRoid on 27 September 2013, 16:39:24
There's always the route I took; stick the Virgin Super Hub in Modem mode and then plonk a router with useful Wifi on top of that.. possibly easier to get a dual radio router, that way.
Or disable the radio in the Superdud and get another access point and stick a couple of hi-gain antenna's on it.
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 16:44:52
Right, got a wifi router. Does 2.4 and 5.0 simultaneously, shows two networks one for each.

Same login


...which will be, for anyone visiting;

Estastinksofpiss :y
Title: Re: Virgin bb
Post by: aaronjb on 27 September 2013, 17:00:41
There's always the route I took; stick the Virgin Super Hub in Modem mode and then plonk a router with useful Wifi on top of that.. possibly easier to get a dual radio router, that way.
So I could use a phone line router off the back of the cable one?
Some, maybe, others, no.

What he said. You're best with one listed as a 'cable router' so it lacks any kind of ADSL witchcraft.

I have a Netgear WNR3500L but the Wireless range is a bit pants, I hear some of the TP-Link boxes are good.

Which one did you go for, Chris?
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 18:56:45
http://www.pcworld.co.uk/gbuk/networking/networking/cable-wireless-routers/tplink-tl-wdr3600-n600-dual-band-wireless-cable-router-with-tl-wdn3200-n600-dual-band-usb-wireless-adapter-21650985-pdt.html?gclid=CMHRoJST7LkCFY7HtAodmz4Atg&srcid=198&cmpid=ppc~gg~~~Exact&mctag=gg_goog_7904&s_kwcid=AL!3391!3!29312564900!!!g!57249845660!&ef_id=UkXGqAAABOPZZisL:20130927175552:s
Title: Re: Virgin bb
Post by: aaronjb on 27 September 2013, 20:15:19
 :y I think that's one of the ones I was considering as it's also supported by dd-wrt
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 20:55:17
Slight problem in that the lap top is connecting to the 2.4ghz network, but not accessing the web. Re set the router and the modem. Now struggling with signal :-\
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 23:34:23
Seems to have settled down now.

I'm suprised to see 33mbps speeds though. Can't grumble there. :)
Title: Re: Virgin bb
Post by: chrisgixer on 27 September 2013, 23:36:05
...and a rock solid 33mb at that. Of wifi, tother side of the house. :y
Title: Re: Virgin bb
Post by: chrisgixer on 29 September 2013, 19:58:56
Ok so, that's all sorted by the looks.

Next problem is the ps3. Wifi is bust on that and the router is up stairs.

Solution? :)



...and that reminds me, the egg boxes need connection to the new wifi too.

On last count, that's 11 wifi devices in the house. Sneak up on you don't they :o
Title: Re: Virgin bb
Post by: TheBoy on 29 September 2013, 20:06:28
Next problem is the ps3. Wifi is bust on that and the router is up stairs.

Solution? :)
You know my answer.... :P
Title: Re: Virgin bb
Post by: chrisgixer on 29 September 2013, 20:11:20
Next problem is the ps3. Wifi is bust on that and the router is up stairs.

Solution? :)
You know my answer.... :P
As its the only blu ray play in the house, which includes two micrdroopy devices one of which melted, you know the answer to your answer. ;)
Title: Re: Virgin bb
Post by: chrisgixer on 29 September 2013, 20:12:28
What about those ring main distribution things?
Title: Re: Virgin bb
Post by: MR MISTER on 29 September 2013, 20:13:43
What about those ring main distribution things?
I was told on here they'd be shite, but they work fine for me on sky box and wii.
Oh, and pc, now it's upstairs.
Title: Re: Virgin bb
Post by: TheBoy on 29 September 2013, 20:30:28
You can get things called Gaming Adapters, that make a wireless bridge.  But its something else to power and configure.

GayStation3's are so cheap now, just replace it. Work offered me one for being a good boy, along with a Canon IXUS. I took the camera, but turned down the gayStation.
Title: Re: Virgin bb
Post by: chrisgixer on 29 September 2013, 20:33:58
It doesn't get much use tbh. And even less on wifi.

What was the issue with them? (Ring main thingy)
Title: Re: Virgin bb
Post by: TheBoy on 29 September 2013, 20:36:31
It doesn't get much use tbh. And even less on wifi.

What was the issue with them? (Ring main thingy)
Throughput is normally nowhere near whats promised. Plus some of the far east ones randomly melt.
Title: Re: Virgin bb
Post by: AndyRoid on 29 September 2013, 20:56:04
It doesn't get much use tbh. And even less on wifi.

What was the issue with them? (Ring main thingy)
Throughput is normally nowhere near whats promised. Plus some of the far east ones randomly melt.
The (highly optimistic) figures they quote are also full duplex speeds, so a 200Mbps adaptor only does 100Mbps in each direction (which it won't in real life anyway).
Title: Re: Virgin bb
Post by: Kevin Wood on 29 September 2013, 23:42:07
It doesn't get much use tbh. And even less on wifi.

What was the issue with them? (Ring main thingy)
Throughput is normally nowhere near whats promised. Plus some of the far east ones randomly melt.
The (highly optimistic) figures they quote are also full duplex speeds, so a 200Mbps adaptor only does 100Mbps in each direction (which it won't in real life anyway).

Yep, it's probably more optimistic than expecting WLAN to do what you want. You're better off investing the time required to run cat 5 everywhere you need internet access. Once it's done, it will just work and cause no more frustration.