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Author Topic: Phone extension help needed  (Read 1813 times)

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Nickbat

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Phone extension help needed
« on: 29 February 2012, 19:21:46 »

I have been having many problems with my BT internet speed. I had an engineer round last week and he changed the ancient connection box where the line comes into the house. He told me that if I get further problems, I should change the extension line/socket. Needlees to say, the internet has become unbearably slow again, so today I bought a new cable and ADSL extension socket. I have connected the cable to the new BT socket thus:
2: Yellow
3: Green
4: Red
5: Black

...and the same with the new ADSL extension socket.

What have I got? Nothing. :(

I did get the web up at one point, but with the phone on the extension as dead as a dodo with no dial tone, I had another fiddle and now I have nothing. Where am I going wrong?  ???
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smithpa7

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Re: Phone extension help needed
« Reply #1 on: 29 February 2012, 19:36:58 »

Nickbat,


On the new extension sockets the incoming line (two wires) should be connected to terninals 2 and 5. So the two of the 4 wires will be the line. From memory you should get 60v dc across the 2 wires. All other wires are unneccesary, unless you have shared service etc.
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tigers_gonads

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Re: Phone extension help needed
« Reply #2 on: 29 February 2012, 19:41:28 »

Nickbat,


On the new extension sockets the incoming line (two wires) should be connected to terninals 2 and 5. So the two of the 4 wires will be the line. From memory you should get 60v dc across the 2 wires. All other wires are unneccesary, unless you have shared service etc.

Correct  :y
Just disconect the other 2  :y
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TheBoy

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Re: Phone extension help needed
« Reply #3 on: 29 February 2012, 19:57:16 »

You using rather alarm cable? Thats gonna break things up.

Whether you can get away with just 2 wires depends on a lot of things. Happy to discuss at length...

TB ex-BT internal and overhead 'engineer' (in loose sense :P), and SFIO back in the 90s...
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Nickbat

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Re: Phone extension help needed
« Reply #4 on: 29 February 2012, 20:09:01 »

Jaime, I bought a Broadband DIY Extension Kit from Homebase. "all you need to install an extension socket for your broadband & telephone connections up to 15m"

It still doesn't work even after disconnecting all but wires 2 & 5.  :(
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CaptainZok

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Re: Phone extension help needed
« Reply #5 on: 29 February 2012, 20:35:38 »

I thought phone cable was supposed to be coloured orange and stripe and blue and stripe the same as cat5 nowadays?
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TheBoy

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Re: Phone extension help needed
« Reply #6 on: 29 February 2012, 20:39:05 »

I thought phone cable was supposed to be coloured orange and stripe and blue and stripe the same as cat5 nowadays?
A broadband extension needs to be (I'd need to confirm) Cat3 or higher.
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CaptainZok

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Re: Phone extension help needed
« Reply #7 on: 29 February 2012, 20:48:44 »

The wiring code I've got for the old phone cable would suggest either it's the wrong way round or it's talking about the plug from the latch side.
 
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tigers_gonads

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Re: Phone extension help needed
« Reply #8 on: 29 February 2012, 20:50:40 »

Its being a while since i've done this but iirc, you may need terminal 3 conecting  :-\
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Martian

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Re: Phone extension help needed
« Reply #9 on: 29 February 2012, 21:21:07 »

Its being a while since i've done this but iirc, you may need terminal 3 conecting  :-\
Terminal 3 is the bell wire, not really needed nowadays.

Jaime is right (obviously) in that twisted pair cable should be used and it's only pins 2 & 5 that need connecting.
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Nickbat

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Re: Phone extension help needed
« Reply #10 on: 29 February 2012, 21:29:01 »

Its being a while since i've done this but iirc, you may need terminal 3 conecting  :-\
Terminal 3 is the bell wire, not really needed nowadays.

Jaime is right (obviously) in that twisted pair cable should be used and it's only pins 2 & 5 that need connecting.

So you're saying that this cable sold at Homebase to wire an extension will never work?  :o
 
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Martian

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Re: Phone extension help needed
« Reply #11 on: 29 February 2012, 21:35:31 »

Its being a while since i've done this but iirc, you may need terminal 3 conecting  :-\
Terminal 3 is the bell wire, not really needed nowadays.

Jaime is right (obviously) in that twisted pair cable should be used and it's only pins 2 & 5 that need connecting.

So you're saying that this cable sold at Homebase to wire an extension will never work?  :o
Proper telephone cable is in a "twisted pair" configuration in order to reduce noise, interference, and signal losses.
You really need to ditch the alarm cable before you start looking for a fault elsewhere.
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Marks DTM Calib

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Re: Phone extension help needed
« Reply #12 on: 29 February 2012, 21:57:04 »

I have a filtered master face plate if you want it, filter the ADSL at in the incoming bit and idealy have the router next to it.

I often use Cat5 for phone extensions as its cheap and plentiful plus I have quite a bit of the STP type.
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Re: Phone extension help needed
« Reply #13 on: 29 February 2012, 21:59:03 »

Just read the alarm cable bit  :-[

Good idea to ditch that and use the proper stuff  :y
Just checked my old paperwork ........... 3 is indead used for the old bell.
Just use 2 and 5 and use (as mentioned on here) twisted pairs if possible  :y
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Marks DTM Calib

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Re: Phone extension help needed
« Reply #14 on: 29 February 2012, 22:01:44 »

Just read the alarm cable bit  :-[

Good idea to ditch that and use the proper stuff  :y
Just checked my old paperwork ........... 3 is indead used for the old bell.
Just use 2 and 5 and use (as mentioned on here) twisted pairs if possible  :y

Yes and when I had FTTC installed the tosser didn't bother connecting 3 back up so my original dial type phone with a proper BELL didn't work!
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