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[doz]

Guys.  don't want anybody to do anything other than tell me what happens with Ebay. I've just been contacted by Ebay. The case has just been been past to customer support to review. I now have to wait 48 hrs. I was asking what happens. I guess I'm just about to find out. 

[doz]

Wow!!! That was quick. I've just been issued with a refund for the full amount!!! Only info I was given was the seller couldn't provide any form of postal tracking so I get all my funds back.  So now I've all I got to do is find the part again.

I do have the guys E-mail name. However I won't disclose it her without consent from "the management"

[tunnie]

Blimey eBay customer services fast, thats a first 

[albitz]

I opened a case yesterday morning.Had a full refund within 2 hours.

[Big_Al]

had an e bay hiccup recently, incorrectly described item . Seller did not respond. E bay sorted it fairly fast . full refund including the  postage.Very pleased with their  service really 

[TheBoy]

Ebay are normally quick, and if the seller cannot prove posting, usually a full reversal is done...  ...assuming the buyer doesn't make a habit of it

[Turk]

Don't sweat it. If you've paid via PayPal, you're covered. 
By using the eBay internal message service there will be a record that you've made every attempt to resolve the issue. 

Edit: Ah, just noticed it's been sorted. 

[Cliffo B]

I have a similar problem
Bid for a camera
Paid 33 quid via paypal
It arrived about 5 days late and won't work
Have sent 2 messages to the seller
Had one reply in the past 10 days
Anyhow sent a final appeal to the seller for a response at Ebays request
As no reply in 7 days it's in the hands of Ebay's disputes team
Due to hear of their decision in the next day or so
Will let you know the outcome

[Vamps]

even if we did....never heard of the data protection act!   

Often miss quoted, when an appropriate request is made, for information, however that is not the case here and the admins could not give out a phone number to another member without consent, however this information could, for example, be given to the Police....

[doz]

Ebay are normally quick, and if the seller cannot prove posting, usually a full reversal is done...  ...assuming the buyer doesn't make a habit of it

So I take it they have taken the money back? I bloody hope so, after all he'd be getting away with theft

[Vamps]

But is that not just a personal rule of it confidential? Not saying I would pass anyones detail out at will, but if it is the case of same member ripping people off, perhaps we need a warning about his ebayID in the for sale section?

We have banned him, but if he is stating he is still a member here to try and add credibility to his adverts/sales, puts a negative image of OOF. 

I think you are making an early assumption here Tunnie, you could well be barking up the wrong tree, you have no evidence to suggest it is that particular ex member......

[r1]

Don't sweat it. If you've paid via PayPal, you're covered. 

i need to point out that the above statement is untrue,paypal will take your money for any item but only cover certain catorgories
you have to read the small print
eg they do not cover car payments

[Cliffo B]

Just been refunded in full by seller includes postage costs!!
Obviously at the request of Ebay
Now what do I do with the duff camera?
I don't have a return address
So think I should once more try and make contact with him

[doz]

offer to return it then smear it with doggie poo 

[dbug]

But is that not just a personal rule of it confidential? Not saying I would pass anyones detail out at will, but if it is the case of same member ripping people off, perhaps we need a warning about his ebayID in the for sale section?

We have banned him, but if he is stating he is still a member here to try and add credibility to his adverts/sales, puts a negative image of OOF. 

I think you are making an early assumption here Tunnie, you could well be barking up the wrong tree, you have no evidence to suggest it is that particular ex member......

Youthful exuberance and lack of experience Mike