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Author Topic: Computer help please  (Read 2582 times)

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Vamps

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Computer help please
« on: 02 May 2008, 19:48:38 »
I can't open 'word' either by opening the programe or opening a document. Exel and powerpoint open fine. :'( :'( :'(
I have office 2007 and running vista.
Please, any suggestions in laymans english, not technical on computers. :-[
« Last Edit: 02 May 2008, 19:48:52 by floodm »
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Bacon Butty Man

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Re: Computer help please
« Reply #1 on: 02 May 2008, 20:07:32 »
i have had that and found it was a virus, if you dont have a virus i would try a system restore to the time you last used word, do you know how to restore the system?? :) i diont know if vista has rstore, i presum it does.
« Last Edit: 02 May 2008, 20:08:16 by baconbuttyman »
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Vamps

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Re: Computer help please
« Reply #2 on: 02 May 2008, 20:11:46 »
Iv'e put the disk back in and am running the 'repair' bit at the moment, hope that is not the wrong thing to do.
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Darth Loo-knee

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Re: Computer help please
« Reply #3 on: 02 May 2008, 20:18:09 »
Quote
Iv'e put the disk back in and am running the 'repair' bit at the moment, hope that is not the wrong thing to do.


The answer my friend is a 12lb sledge hammer right in the centre of it :y
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albitz

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Re: Computer help please
« Reply #4 on: 02 May 2008, 20:19:15 »
chuck it down the stairs and claim on the house insurance  :y ;D
« Last Edit: 02 May 2008, 20:19:33 by albitz »
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Vamps

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Re: Computer help please
« Reply #5 on: 02 May 2008, 20:23:15 »
Thanks guys but that's too technical for me :) :) :)
Put the disk in and ran repair, made no difference.
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Darth Loo-knee

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Re: Computer help please
« Reply #6 on: 02 May 2008, 20:48:30 »
Quote
Thanks guys but that's too technical for me :) :) :)
Put the disk in and ran repair, made no difference.


Was it the right disc? it wasn't the telly tubby disc was it? ;D
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Mr Skrunts

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Re: Computer help please
« Reply #7 on: 02 May 2008, 20:52:13 »
Quote
Quote
Iv'e put the disk back in and am running the 'repair' bit at the moment, hope that is not the wrong thing to do.


The answer my friend is a 12lb sledge hammer right in the centre of it :y

You light weight.  A 14 pounder does a better job.

If that fails put it in a sack and swing it round your head before you whack it against the wall.
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Vamps

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Re: Computer help please
« Reply #8 on: 02 May 2008, 21:00:46 »
Why would I want to destroy it, I just need to get it to open work, everything else works. :'( :'( :'(
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dbug

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Re: Computer help please
« Reply #9 on: 02 May 2008, 21:11:51 »
Open a command prompt - type winword /a
This loads word in diagnostic mode.
If word loads ok most probable issue is a corrupt dot file - normal.dot.
Search for that file and when found delete all instances.
Then load word as you would normally - it will recreate a new normal.dot file.

EDIT
If that fails try opening a command prompt - type winword /r
This re-registers Word in the Windows registry. This switch starts Word, runs Office Setup, updates the Windows registry, and then closes.

Good luck
« Last Edit: 02 May 2008, 21:16:53 by dbug »
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Danny

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Re: Computer help please
« Reply #10 on: 02 May 2008, 21:19:21 »
i've had "occasional" trouble getting word documents (new and existing) to open, sometimes it works and sometimes it doesnt, i'm wondering if there's faulty software
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Vamps

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Re: Computer help please
« Reply #11 on: 02 May 2008, 21:19:55 »
Sorry to be thick, but where do I find it, had a look but can't.
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dbug

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Re: Computer help please
« Reply #12 on: 02 May 2008, 21:22:43 »
Quote
Sorry to be thick, but where do I find it, had a look but can't.

Find what?
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Vamps

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Re: Computer help please
« Reply #13 on: 02 May 2008, 21:23:30 »
Command prompt, this  computer is different from my one a work.
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Bacon Butty Man

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Re: Computer help please
« Reply #14 on: 02 May 2008, 21:24:05 »
have you tried reinstalling word
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