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Author Topic: Sky HD offer  (Read 3661 times)

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Paddy Flannery

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Sky HD offer
« on: 02 March 2013, 18:00:52 »
Got a letter from Sky this morning asking me to come back to HD. £2.50 a month for 12 months. I thought, that's ok so went online, logged in and no such offer is shown. Went to the online chat.... Not available at this time. Finally rang them today. " We have no trace of that offer, try ringing us back on Monday"

Their products are excellent, pricey but good but their customer service is pure pish.  >:(
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omega3000

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Re: Sky HD offer
« Reply #1 on: 02 March 2013, 18:31:07 »
Ring them and tell them you want to cancel your contract and go with Talk Talk , we did and they gave us free HD  :P
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Paddy Flannery

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Re: Sky HD offer
« Reply #2 on: 02 March 2013, 18:50:37 »
I asked for disconnections dept. 20 minute wait. Either that's true and lots of people are hacked off or that's in the script so that we never get to speak to cancellations and just keep watching the direct debit leave every month.   >:(

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Steve B

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Re: Sky HD offer
« Reply #3 on: 02 March 2013, 21:20:31 »
tunnie sometimes comes up with ok deals  :y
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Terbs

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Re: Sky HD offer
« Reply #4 on: 02 March 2013, 21:54:20 »
That deal is providing you take out insurance with sky....I had a letter too :y

£8.25 for insurance (Sky protect) and £2.50 for HD per month. After 12 months its £10.50 for HD, and £8.50 for the insurance.....they give nothing away ;)
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Wrong Switch Tony......flicking the wrong bit for 50 years

tunnie

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Re: Sky HD offer
« Reply #5 on: 02 March 2013, 23:35:22 »
As Terbet said above, was this related to Sky Protect offer?

If not can you send me a copy of the letter? Can do some digging for you  :y
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Paddy Flannery

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Re: Sky HD offer
« Reply #6 on: 03 March 2013, 00:02:47 »
No, nothing about insurance. Just asking me to take HD again.
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Paddy Flannery

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Re: Sky HD offer
« Reply #7 on: 03 March 2013, 00:04:38 »
Tunnie,

Thank you. Is there an easy way to copy the, letter to you please ?

I can barely send e mails !  ;D
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Mr Skrunts

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Re: Sky HD offer
« Reply #8 on: 03 March 2013, 11:40:21 »
Got the same offer for HD for £2.50 for 12 months.

But was telling a friend about it, and she said she had been offered a full sky package plus something ragrds movies, sports and possibly HD for £10.75 I think she said for 12 months.

Personally I think Sky ought to get thier act together and condider the loyal customers they still have, coz if I had the option of cable I think I would jump ship tomorrow. :-\
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Selseybill

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Re: Sky HD offer
« Reply #9 on: 03 March 2013, 12:29:07 »
Quote from: terbert on 02 March 2013, 21:54:20
That deal is providing you take out insurance with sky....I had a letter too :y

£8.25 for insurance (Sky protect) and £2.50 for HD per month. After 12 months its £10.50 for HD, and £8.50 for the insurance.....they give nothing away ;)

What does the insurance cover ? Something from the sky falling on me like a satellite, a piece of moon rock ?
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Paddy Flannery

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Re: Sky HD offer
« Reply #10 on: 03 March 2013, 13:24:16 »
Mr Skrunts,

I agree. There is no reward for loyalty these days. As I said, Sky provide an excellent service but I have no choice as I can't get Freeview etc where I live. Been with them over 20 years and the difficulties I had yesterday really annoyed me. They basically didn't believe me and said they weren't aware of any such offer or any such mailshot of that offer.

Not impressed.
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bored bigyin54

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Re: Sky HD offer
« Reply #11 on: 03 March 2013, 16:04:15 »
 
Quote from: Paddy Flannery on 02 March 2013, 18:00:52
Got a letter from Sky this morning asking me to come back to HD. £2.50 a month for 12 months. I thought, that's ok so went online, logged in and no such offer is shown. Went to the online chat.... Not available at this time. Finally rang them today. " We have no trace of that offer, try ringing us back on Monday"

Their products are excellent, pricey but good but their customer service is pure pish.  >:(
:y :y :y customer service is crap :y
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bored bigyin54

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Re: Sky HD offer
« Reply #12 on: 03 March 2013, 16:05:24 »
Quote from: Mr Skrunts on 03 March 2013, 11:40:21
Got the same offer for HD for £2.50 for 12 months.

But was telling a friend about it, and she said she had been offered a full sky package plus something ragrds movies, sports and possibly HD for £10.75 I think she said for 12 months.

Personally I think Sky ought to get thier act together and condider the loyal customers they still have, coz if I had the option of cable I think I would jump ship tomorrow. :-\
i have dont miss it one bit :y :y
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tunnie

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Re: Sky HD offer
« Reply #13 on: 03 March 2013, 16:25:15 »
Quote from: Paddy Flannery on 03 March 2013, 00:04:38
Tunnie,

Thank you. Is there an easy way to copy the, letter to you please ?

I can barely send e mails !  ;D

Can you scan it in? Or take a photo and host it somewhere like photo bucket?
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Paddy Flannery

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Re: Sky HD offer
« Reply #14 on: 03 March 2013, 19:00:37 »
Tunnie,

PM sent. Many thanks.
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