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[Field Marshal Dr. Opti]

Poor old Mrs Opti, she's paid her dough but she still hasn't received her bread maker.  Amazon use a company called Yodel ( who have been less than helpful)

 More than two weeks after placing the order, their excuses for the non-delivery have ranged from the hilarious to the f***ing annoying. The latest one being that the bread maker is too heavy for  a "one man/woman delivery"

It weighs in at 4.5 kg.

I despair........and it seems I'm not the only one. Check out the almost 3,000 customer reviews below.......1.2/5 stars

 

http://www.reviewcentre.com/reviews251651.html

[tunnie]

Yodel are really, really bad. Often had notes from them when we've not ordered anything 

[horsecow]

Yoday have been leaving notes at my mums house now for 3 weeks saying they have a parcel for M. McElduff. Problem is there 3 M. McElduff's who get mail there and none of us are expecting parcels?!

Amazes me how these companies make money. Do they get extra for having to make extra visits or is it a fixed price deal?? If they were getting paid per visit then they could say they attempted to deliver multiple times and get paid for it then simply deliver once. I assume its a fixed rate so how do they profit from making repeated attempts, If it was me I'd make sure the person was at home before attempting delivery that way I'm not out the extra fuel/time for additional attempts, not really rocket science is it?!?!

[Entwood]

If I inquire about an item either by email or phone I always ask who the courier service used is, if the answer is Yodel I politely inform the company that I am no longer interested in doing business with them. On 3 out of the 4 last occasions the company have then offered an alternative courier at no extra cost. If everyone did this perhaps we could drive that awful company out of business ??

[CaptainZok]

Yoday have been leaving notes at my mums house now for 3 weeks saying they have a parcel for M. McElduff. Problem is there 3 M. McElduff's who get mail there and none of us are expecting parcels?!

Amazes me how these companies make money. Do they get extra for having to make extra visits or is it a fixed price deal?? If they were getting paid per visit then they could say they attempted to deliver multiple times and get paid for it then simply deliver once. I assume its a fixed rate so how do they profit from making repeated attempts, If it was me I'd make sure the person was at home before attempting delivery that way I'm not out the extra fuel/time for additional attempts, not really rocket science is it?!?!

You have 150+ parcels on your van, do you spend all day trying to contact the recipients or go out and try to deliver to those who are in? Oh and no they only get paid once per parcel not per delivery attempt.
As an aside if you know you aren't going to be in why not ask a neighbour to take the parcel in for you. You can then get a delivery advice put on the parcel to tell the driver to leave with your neighbour, Help them to help you kinda thing.

[cleggy]

Yoday have been leaving notes at my mums house now for 3 weeks saying they have a parcel for M. McElduff. Problem is there 3 M. McElduff's who get mail there and none of us are expecting parcels?!

Amazes me how these companies make money. Do they get extra for having to make extra visits or is it a fixed price deal?? If they were getting paid per visit then they could say they attempted to deliver multiple times and get paid for it then simply deliver once. I assume its a fixed rate so how do they profit from making repeated attempts, If it was me I'd make sure the person was at home before attempting delivery that way I'm not out the extra fuel/time for additional attempts, not really rocket science is it?!?!

You have 150+ parcels on your van, do you spend all day trying to contact the recipients or go out and try to deliver to those who are in? Oh and no they only get paid once per parcel not per delivery attempt.
As an aside if you know you aren't going to be in why not ask a neighbour to take the parcel in for you. You can then get a delivery advice put on the parcel to tell the driver to leave with your neighbour, Help them to help you kinda thing.

My neighbour always puts his address as number 8 (7) seems to work because I get his parcels

Poor Opti's no nice freshly home baked bread yet

[jonathanh]

back to amazon then, it's their responsibility to get the delivery to you. 

personally, i'd look for a second hand panasonic breadmaker on ebay - they are pretty robust and you should get one for about £30

[Jimbob]

Ive not long picked a Panasonic 2501 breadmaker up...gotta say it is making absolutely superb bread...Loving it!

[Taxi_Driver]

My mum and dad just bought another breadmaker from John Lewis.....they told me what make they wanted to try and i did an interwebby search. I could find it only £5 cheaper online so i suggested they buy from John Lewis, thinking they would goto our local John Lewis store. But no, my mum phoned them up, paid over the phone and it was delivered foc on the following Sat morning. Unfortunately they were out when the driver called, however, presumably, as the driver got no answer at the front door, he tried the gate to the back garden, found that unlocked  and then found the side door to the garage unlocked too.....so he left the breadmaker in the garage, then put a card through the front door telling them where he'd left it.......imo you carnt beat service like that these days 

[Taxi_Driver]

Should have added they got a bargain from John Lewis.....as they paid £85 for it.....just looked now and its £99.99

[Webby the Bear]

Mrs Bear uses the bread maker for pizza dough. The simplest of recipes in the handbook and it tastes just like Dominos dough! Superb 

[Sir Tigger KC]

Aaaah! Hope with all the waiting Mrs Opti's yeast hasn't gone off.... 

[STMO123]

I'm afraid it's the price you pay for living in a rural idyll, Opti. We city dwellers get a first class service.

[Field Marshal Dr. Opti]

I'm afraid it's the price you pay for living in a rural idyll, Opti. We city dwellers get a first class service.

.....except when some feral scroat nicks it from your doorstep.......along with your milk  and copy of Saga magazine.

[Elite Pete]

Yodell I believe is the old DHL and they are crap. I try to use Citylink as i've never had any trouble with them but I believe one or two on here have