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Author Topic: Sky...advice on upgrading please  (Read 4529 times)

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F1 9LFG

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Re: Sky...advice on upgrading please
« Reply #15 on: 14 August 2013, 18:52:15 »
Quote from: STEMO on 14 August 2013, 18:48:15
I think Tunnie maay be holidayingin the Bahamas at the moment.

perks of owning such a large company ay..! ;D
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biggriffin

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Re: Sky...advice on upgrading please
« Reply #16 on: 14 August 2013, 19:02:54 »
Quote from: STEMO on 14 August 2013, 18:48:15
I think Tunnie maay be holidayingin the Bahamas at the moment.

Might be keeping qt as there's another thread that dosnt,shine a good light on a certian company that wants media domination in the world (james bond film in there somewhere  ;D)
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Field Marshal Dr. Opti

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Re: Sky...advice on upgrading please
« Reply #17 on: 14 August 2013, 19:22:01 »
Quote from: F1 9LFG on 14 August 2013, 18:52:15
Quote from: STEMO on 14 August 2013, 18:48:15
I think Tunnie maay be holidayingin the Bahamas at the moment.

perks of owning such a large company ay..! ;D


He also owns a penthouse 'shag pad' in central London. :o :o :o :D :D :D

I believe that he is still in his mid twenties.
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Re: Sky...advice on upgrading please
« Reply #18 on: 14 August 2013, 19:32:13 »
Quote from: Mr. Opti on 14 August 2013, 19:22:01
Quote from: F1 9LFG on 14 August 2013, 18:52:15
Quote from: STEMO on 14 August 2013, 18:48:15
I think Tunnie maay be holidayingin the Bahamas at the moment.

perks of owning such a large company ay..! ;D


He also owns a penthouse 'shag pad' in central London. :o :o :o :D :D :D

next you be telling us he really "austin powers" yea baby ;D
I believe that he is still in his mid twenties.
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Broomies Mate

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Re: Sky...advice on upgrading please
« Reply #19 on: 14 August 2013, 19:58:47 »
Easy Tiger - Sky are forthcoming with massive discounts and free stuff if you ask the right questions to the right member of staff.



That's the new 2TB box arrived which yesterday on-top of the old wayward bag of shite Sky fobbed me off with when I had a problem with the original box many moons ago.

They also reduced a very similar bill to yours to just over £40 a month.  12 month contract, but meh, I like Sky.

Speak to the right person and you can have anything you want!  ;D
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F1 9LFG

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Re: Sky...advice on upgrading please
« Reply #20 on: 14 August 2013, 20:03:48 »
Quote from: Broomies Mate on 14 August 2013, 19:58:47
Easy Tiger - Sky are forthcoming with massive discounts and free stuff if you ask the right questions to the right member of staff.



That's the new 2TB box arrived which yesterday on-top of the old wayward bag of shite Sky fobbed me off with when I had a problem with the original box many moons ago.

They also reduced a very similar bill to yours to just over £40 a month.  12 month contract, but meh, I like Sky.

Speak to the right person and you can have anything you want!  ;D

OOOO thats the one I'm after - Please do tell me the name of this 'member of staff' you spoke with.... :o
 :y
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Broomies Mate

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Re: Sky...advice on upgrading please
« Reply #21 on: 14 August 2013, 20:09:26 »
Quote from: F1 9LFG on 14 August 2013, 20:03:48

OOOO thats the one I'm after - Please do tell me the name of this 'member of staff' you spoke with.... :o
 :y

Her name was Joy.  She was, I believe, of Caribbean origin and quite a laugh on the phone.  It took a couple of hours, but with some friendly banter and a lot of "I'll speak to my boss, boss" it all came good.  :y

Just mention BT Vision and Sky reps shit themselves!  ;D
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F1 9LFG

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Re: Sky...advice on upgrading please
« Reply #22 on: 14 August 2013, 20:15:18 »
Quote from: Broomies Mate on 14 August 2013, 20:09:26
Quote from: F1 9LFG on 14 August 2013, 20:03:48

OOOO thats the one I'm after - Please do tell me the name of this 'member of staff' you spoke with.... :o
 :y

Her name was Joy.  She was, I believe, of Caribbean origin and quite a laugh on the phone.  It took a couple of hours, but with some friendly banter and a lot of "I'll speak to my boss, boss" it all came good.  :y

Just mention BT Vision and Sky reps shit themselves!  ;D

Brill, I will mention BT as I have looked into them. But how the heck did you manage to get your bill halfed???
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Broomies Mate

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Re: Sky...advice on upgrading please
« Reply #23 on: 14 August 2013, 20:22:04 »
Quote from: F1 9LFG on 14 August 2013, 20:15:18
Quote from: Broomies Mate on 14 August 2013, 20:09:26
Quote from: F1 9LFG on 14 August 2013, 20:03:48

OOOO thats the one I'm after - Please do tell me the name of this 'member of staff' you spoke with.... :o
 :y

Her name was Joy.  She was, I believe, of Caribbean origin and quite a laugh on the phone.  It took a couple of hours, but with some friendly banter and a lot of "I'll speak to my boss, boss" it all came good.  :y

Just mention BT Vision and Sky reps shit themselves!  ;D

Brill, I will mention BT as I have looked into them. But how the heck did you manage to get your bill halfed???

Honestly, I do not know - I tried about 6 months ago for a discount and they processed my cancellation!  ;D

Of course, I phoned back the next day and cancelled the cancellation.

With the roll out of BT Vision, I think Sky are losing customers hand over fist.  I personally like Sky, I've had mixed experiences with Customer Services and mixed experiences with their Engineers, but the product is fantastic.

I'll let someone else play Guinea Pig for BT vision, and if it proves to be good then (in 12months time) I'll change.

Good luck with your quest for cheaper bills.  It is possible, but as said, very much depends on who you talk to, and I guess, how you ask them????
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tunnie

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Re: Sky...advice on upgrading please
« Reply #24 on: 14 August 2013, 21:04:54 »
As I've been working about 23 days with 2 days off, I'm taking a well
Earned break away from my PC.

Seen PM will reply towards end of the week  :y
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F1 9LFG

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Re: Sky...advice on upgrading please
« Reply #25 on: 14 August 2013, 21:13:36 »
Quote from: tunnie on 14 August 2013, 21:04:54
As I've been working about 23 days with 2 days off, I'm taking a well
Earned break away from my PC.

Seen PM will reply towards end of the week  :y

Cheers Tunnie, Enjoy your break - we all need one now and then  :y
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F1 9LFG

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Re: Sky...advice on upgrading please
« Reply #26 on: 17 August 2013, 12:50:11 »
hi all

Just thought I'd update the thread, I sent an email to skys CEO, Jeremy Darroch explaining the above and sent some 'screen shoots' of quotes from virgin & BT vision.

I was polite and wasn't holding them to ransome or anything and 1 day later, a lovely lady, Carol called me......

She was very sorry about the way my initial call was handled to Sky and was worried that I felt the need to contact Jeremy.

As a result Carol has agreed to reduce my bill from £71.25 to £49.75 (fixed for 12months) and is sending out a new 2tb box and new router.

Very pleased at this, it is a shame that as a long standing customer I had to write to the CEO....

Rob  :y
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MR MISTER

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Re: Sky...advice on upgrading please
« Reply #27 on: 17 August 2013, 12:52:37 »
Result :y
Now then.....I'm paying £102 a month with my tv and broadband... ::)
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F1 9LFG

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Re: Sky...advice on upgrading please
« Reply #28 on: 17 August 2013, 12:55:03 »
jeremy.darroch@bskyb.com and CC in CRSupport@bskyb.com.........  ::) :y
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cleggy

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Re: Sky...advice on upgrading please
« Reply #29 on: 17 August 2013, 13:14:57 »
Quote from: STEMO on 14 August 2013, 18:38:07
Quote from: bigegg on 14 August 2013, 18:36:33
I cancelled mine, and signed up in the wife's name a couple of weeks later  :y
Typical bloody Yorkshireman. >:(

I might try that ::)  ;D

Why? you've probably got a chipped box anyway or know where to get one ;) ::) ;D ;D
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