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[Auto Addict]

Insignia went in for a major service last Wednesday, labour charge £93.60, collected from my door, and delivered back

I supplied all the parts, oil, filters etc...

Cheeky blighters carried out a first service on it, changed the oil and oil filter, all other parts were returned to me.

When I queried it, they said that the price quoted was for a first service, and that's what they carried out.

Fortunately, when I booked it in, I asked for a printout of the service, so that I could purchase all the required parts.

Went down today with my piece of paper, service manager was most apologetic, full service will be completed on Wednesday whilst I wait.

Full service should have been quoted at considerably more, as more labour required.

Result, apart from the inconvenience

[steve6367]

Nice that they stuck to what they said :-)

[tunnie]

Still amazed at basic failings from dealers, really puts me off new cars. Dealers full of idiots. 

But to the above, they charged you £93.60, for an oil and filter change, with you supplying the parts? 

Ok it was miss quoted for a full service, but that is their cost for an oil change 

[Auto Addict]

Still amazed at basic failings from dealers, really puts me off new cars. Dealers full of idiots. 

But to the above, they charged you £93.60, for an oil and filter change, with you supplying the parts? 

Ok it was miss quoted for a full service, but that is their cost for an oil change 

Apart from several visual checks, they did drain the fuel filter, £93.60 is for an hour and a quarters work.

The only reason I let them do it, I needed my service book stamped to preserve the warranty.

The original quote was £298 for a full service inc. parts.

I'm not defending them, by the way.

[chrisgixer]

I need a few more posts like this, my enthusiasm for car work is a bit battered ATM. I really can't be arsed to do my own stuff, apart form not having time to work on mine or anyone else's cars.

I keep getting thoughts of, just buy a newer car and save yourself some agro. NOOOOOO!  ££££££££ for a bloody oil change ?

[Auto Addict]

I need a few more posts like this, my enthusiasm for car work is a bit battered ATM. I really can't be arsed to do my own stuff, apart form not having time to work on mine or anyone else's cars.

I keep getting thoughts of, just buy a newer car and save yourself some agro. NOOOOOO!  ££££££££ for a bloody oil change ?

Local independent does me an oil change for £20.

[biggriffin]

As long as the service work is done to the manufacture's time limits or milage,then they have to uphold the warranty.
. Was an European ruling on motor manufacturer's,called block exemption, also covered,diagnostic information. The eu said the manufacturers could not doit as it was a form of monopoly.

[Auto Addict]

As long as the service work is done to the manufacture's time limits or milage,then they have to uphold the warranty.
. Was an European ruling on motor manufacturer's,called block exemption, also covered,diagnostic information. The eu said the manufacturers could not doit as it was a form of monopoly.

Agreed, but, apart from letting the local indie. change the oil and filter, (they let me watch), I wouldn't trust them to do anything else, and that goes for all the indies. around here.

[MR MISTER]

As long as the service work is done to the manufacture's time limits or milage,then they have to uphold the warranty.
. Was an European ruling on motor manufacturer's,called block exemption, also covered,diagnostic information. The eu said the manufacturers could not doit as it was a form of monopoly.

I've been told whoever stamps the book must be VAT registered.

[Auto Addict]

As long as the service work is done to the manufacture's time limits or milage,then they have to uphold the warranty.
. Was an European ruling on motor manufacturer's,called block exemption, also covered,diagnostic information. The eu said the manufacturers could not doit as it was a form of monopoly.

I've been told whoever stamps the book must be VAT registered.

Correct

[Marks DTM Calib]

The requirements for the lifetime warranty are simple.

The work must be carried out to Vx spec using Vx approved parts and by a VAT registered outfit.

The car must then be inspected by Vauxhall annulay (free) and evidence provided for the servicing.

And for info, a major service can be done in 1.25 hours as the inpection is a free bit.

But I ahev said it before AA, the dealer you use is known as one of the worst there is 

[Auto Addict]

The requirements for the lifetime warranty are simple.

The work must be carried out to Vx spec using Vx approved parts and by a VAT registered outfit.

The car must then be inspected by Vauxhall annulay (free) and evidence provided for the servicing.

And for info, a major service can be done in 1.25 hours as the inpection is a free bit.

But I ahev said it before AA, the dealer you use is known as one of the worst there is 

Aware of that, but there's no-one else within bloody miles.

[Field Marshal Dr. Opti]

£93 labour for essentially nothing more than an oil change.

It was much the same with Mrs Opti's RX8.......roughly £130, although that did include 3.5 litres of oil.

I supplied the filter.

Dealer/spiv/crook.....call them what you like.

[cam2502]

£93.60 ph labour!   

[Webby the Bear]

Bloody glad i dont have a dealer warranty. for £93 i could change my oil 7 or 8 times