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[Stemo]

I've been with three for seven years, only had to use a call centre once.....45 fickin agonising minutes.

[henryd]

.....
 call centres are non English, if you kick up enough of a rumpus when on to an off shore call centre most will put you through to one here in blighty.

Years ago I phoned an insurance call centre. After I'd repeated myself several times to different Indian operatives I insisted to be put through to some one in the UK. His thick Scouse accent was worse than the Indians to understand! 

I did that once,politely asked for a plain english speaker and got someone from Scotland which was worse tbh,( no offence meant to any Scots)

[btc]

Been with them for about 10 years never had a proplem but then never had to use the call centre

[omega3000]

never ever again will I be with 3...I was ignored after they cocked up...in the end had to set Ofcom on to them....funnily they wanted speak once they got involved.....use bunch of oppsing idiots

+1 

[TheBoy]

Hmm, thats strange, as just bought a 3 sim from the Poundshop to do some speed tests before I renew my All You Can Eat 15pm Contrat with T Mob (mainly all data use). So with the 3 Sim bought £15 top up and went on there 1 month paygo Unlimited Data (APN is three.co.uk) worksa treat as a Data Sim, using as a WiFi Hotspot and did try the HSDPA Dongle as well, averaging 5 mbs speed, no restrictions at all.

Mine did work (for nearly 48hrs ) once they sorted out their credit cock-up, but now they are insistent that I cannot use what they class as a handset SIM in a dongle/Mifi/tablet, hence they have blocked it. Yet other parts of Three say that its not a problem, as I'm PAYG and not on a contract with a bundled data allowance.

One hand doesn't know what the other is doing.

If you read there T&C they will tell you that tethering is only allowed on there One Plan, which works out at 'unlimited data' on 12 month Sim Only Plan at £20pm or £23 on there 30 Day Plan, all other plans are non tethering, and buying a tethering upgrade on them is a waste of time (1gb from memory) as it only gives you 1gb of tethering. Been using my PAYGO Sim now for nearly 2 weeks for Hotspot use no issues as yet, Have you tried using a different browser?, they may have logged your Browsers User Agent. 

I keep getting different stories from different three idiots as to whether I can tether on a PAYG tariff.

I think they think I have a monthly contract, and their (offshore) call centres cant grasp that.

SIM now removed from Mifi (which announces itself as a Huawei Mifi unit) and into gayPhone, with hotspot enabled. Downside is my normal phone SIM is sat on the side, so nobody can call/text me.

[Lazydocker]

I've always gotten on ok with them, although sometimes you need to persevere

Managed to get agreement to replace the knackered battery in my 18month old iPhone 5

[Mr.OmegaMan]

No problems with THREE here... Been with them roughly 5 years.

Saw this and thought I'd share... Might as well order a few of these and use them up then throw away http://bit.ly/QaP3vf 

[Marks DTM Calib]

SIM now removed from Mifi (which announces itself as a Huawei Mifi unit) and into gayPhone, with hotspot enabled. Downside is my normal phone SIM is sat on the side, so nobody can call/text me.

You never 'answer/reply/acknowledge/change your number like the weather' (delete as requried) anyway so either nobody will know the random number of the sim number or they wont expect a reply any way 

So not an issue 

[TheBoy]

SIM now removed from Mifi (which announces itself as a Huawei Mifi unit) and into gayPhone, with hotspot enabled. Downside is my normal phone SIM is sat on the side, so nobody can call/text me.

You never 'answer/reply/acknowledge/change your number like the weather' (delete as requried) anyway so either nobody will know the random number of the sim number or they wont expect a reply any way 

So not an issue 

Shit, I've been busted

[TheBoy]

Somehow I don't think 3 will be my new mobile provider, aside from the attitude and incompetence of their call centre and retail staff.  The coverage isn't great, and packet loss in weak areas is shocking.

I was in York earlier, thought it was fantastic...   ...before realising I was just jumping from one hotspot to another .

[Kevin Wood]

Bin the f$ck*%g thing and wait until you get home. Trying to use the internet on holiday pretty much guarantees a miserable time, IMHO. 

[zirk]

Somehow I don't think 3 will be my new mobile provider, aside from the attitude and incompetence of their call centre and retail staff.  The coverage isn't great, and packet loss in weak areas is shocking.

I was in York earlier, thought it was fantastic...   ...before realising I was just jumping from one hotspot to another .

Was just about to post the same, now only two weeks of my Three £15 one month trail of 'All you can Eat' PAYG, whilst Im not having Tethering, MiFi, or Dongle issues, probably on borrowed time though, I am getting good Through Put at times of around 500 to 700 KB/s (equates to around 5Mb Speeds) this will and can drop to a dreadful low 20 KB/s (about half that of old fashion 3g speed) for periods of half an hour or so though out the day.

All this time even when stationary the Signal is jumping up and down like a Yo Yo, despite me knowingly being very close to a 3 Site. It would seem that you really need to pick up at least 2 or 3 Sites in order to get a half decent download speed, and then hope that no one else is playing on the internet in your area.

Shame really as had high hopes for Three on 'All you can Eat' with the view of getting a easy way in for 4g Unlimited Data this year on there Network.

Think I just renew the T Mob Full Monty for another 12 months, for £15 a month it does what is says on the tin, ok, only getting 2.5 to 3.5 Mb speeds but it is constant and pretty much gives a good through put and is well usable in most areas.

The 4g idea will have to wait till the end of the year for me now, as no way paying the other Network Prices being banded about for their small amounts of 4g Data usage.

For your Holiday Browsing there's plenty of options around on PAYG, Lebra Mobile (on Vodafone) do a Unlimited Data for £15 Top Up, T Mobile do a buy a bundle for £5 pm or £20 for 6 Months, dont think the Three option will be on my list any more.



     

[chrisgixer]

Bin the f$ck*%g thing and wait until you get home. Trying to use the internet on holiday pretty much guarantees a miserable time, IMHO. 

Ooh! Go on Kev, you tell him.

[Lazydocker]

They can't be as bad as the retards at a BT. Now been trying to get an issue resolved for 24 days!

[TheBoy]

Three's service is so appalling, I'm now back on my GiffGaff (O2 based) SIM, which can only get a 2G signal, but its still far faster than 3's 3G signal.


Kevin - I actually need the internet currently (or my email at least) due to movement on the rebuild situation, now we have some momentum on the insurance companys pulling their fingers out, I want to keep things rolling .  That said, even if that wasn't the case, I'd still need my tinterweb access .  sadbastard.com


Zirk - I don't actually need much data, as home and work are wifi.  What I need is straightforward, PAYG data, which it turns out 3 won't do. I will try EE (3G only) at some point, but for now, the shit 3 have given me reconfirms my gut instinct to start with GiffGaff.