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Author Topic: Reallt spooky. I dont like it  (Read 3247 times)

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STMO123

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Reallt spooky. I dont like it
« on: 15 June 2008, 14:05:02 »
I had a problem with my BT broadband earlier. I phoned BT and the guy at the other end (who I could hardly understand) asked me if he could remotely access my computer. I agreed but I didn't like it at all.

He was clicking all over the place and I felt like someone was going through my personal things. It felt a bit like being burgled.

DONT LIKE IT! >:(
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JamesV6CDX

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Re: Reallt spooky. I dont like it
« Reply #1 on: 15 June 2008, 14:06:14 »
I'd be blocking ports and turning off services to prevent that!
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STMO123

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Re: Reallt spooky. I dont like it
« Reply #2 on: 15 June 2008, 14:08:28 »
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I'd be blocking ports and turning off services to prevent that!

I gave him permission, he seemed to think that was the only way to fix the problem. TBH, I'm not that good on computers, but what he did seemed totally unnecessary.
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psychnurse

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Re: Reallt spooky. I dont like it
« Reply #3 on: 15 June 2008, 14:09:32 »
Creepy!! Dont like the sound of that! How would he like it if you were to go breviting through his draws....
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STMO123

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Re: Reallt spooky. I dont like it
« Reply #4 on: 15 June 2008, 14:12:18 »
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Creepy!! Dont like the sound of that! How would he like it if you were to go breviting through his draws....

It's been a while since I did any breviting...........I think  :o
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psychnurse

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Re: Reallt spooky. I dont like it
« Reply #5 on: 15 June 2008, 14:14:08 »
Cant beat a good brevit  :y :y dont like the idea of remote access breviting though.  :)
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JonArgraig

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Re: Reallt spooky. I dont like it
« Reply #6 on: 15 June 2008, 14:15:53 »
I spend hours going threw other peoples files...

They just don't know I'm there till they get a knock :)
« Last Edit: 15 June 2008, 14:18:59 by JonArgraig »
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Jimbob

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Re: Reallt spooky. I dont like it
« Reply #7 on: 15 June 2008, 14:34:04 »
Can be a very handy tool.

Ive remotely controlled a few pc's to help people out.

Have used in an awful lot at work as well.
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FRE07962128

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Re: Reallt spooky. I dont like it
« Reply #8 on: 15 June 2008, 14:49:34 »
I have often spoken to the BT helpdesk in Indian; sometimes 0200 in the morning, but always found them extremely helpful, polite and knowledgeable.  Giving them remote access in my mind is great as they just get on and sort your problem without any fuss, and you can always see what they are doing.  Don't see the problem myself with these BT personnel.  They get my vote anyday :y :y :y
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Marks DTM Calib

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Re: Reallt spooky. I dont like it
« Reply #9 on: 15 June 2008, 15:15:12 »
What you are over looking is that if a BT help desk person can remote connect to your computer, then so can a hacker......
« Last Edit: 15 June 2008, 15:15:33 by Mark »
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FRE07962128

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Re: Reallt spooky. I dont like it
« Reply #10 on: 15 June 2008, 15:20:45 »
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What you are over looking is that if a BT help desk person can remote connect to your computer, then so can a hacker......

Not quite Mark, because you have to allow BT access to your system, and if you do not do this they can't access it.  We all know that hackers can get into any system, but if we constantly worried about that no-one would use any computer system. ::) ::) ::)

What  I find far more worrying is all the people who use sites like e-bay, and wonder why they get ripped off! ::) ::)
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Marks DTM Calib

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Re: Reallt spooky. I dont like it
« Reply #11 on: 15 June 2008, 15:23:19 »
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Quote
What you are over looking is that if a BT help desk person can remote connect to your computer, then so can a hacker......

Not quite Mark, because you have to allow BT access to your system, and if you do not do this they can't access it.  We all know that hackers can get into any system, but if we constantly worried about that no-one would use any computer system. ::) ::) ::)

What  I find far more worrying is all the people who use sites like e-bay, and wonder why they get ripped off! ::) ::)

Think your missing the point, there is clearly some holes in the fire wall setup (if there is a fire wall!)

I am sure there not setting up a VPN link as that would require a level of config at the customers end!
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JamesV6CDX

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Re: Reallt spooky. I dont like it
« Reply #12 on: 15 June 2008, 15:25:56 »
I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..
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FRE07962128

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Re: Reallt spooky. I dont like it
« Reply #13 on: 15 June 2008, 15:37:52 »
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I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..

Sorry James, and Mark, I do not understand what you mean. :-? :-?   With BT you HAVE to open and authorize certain 'windows' to allow the operator to get into your sytem with special codes.  They do NOT just go straight into your system without your imput.  I also have firewall and other security features. ;)
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JamesV6CDX

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Re: Reallt spooky. I dont like it
« Reply #14 on: 15 June 2008, 15:41:06 »
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I suspect they're just using remote desktop, and as mark says the ports are pre-opened for this, allowing any potential loopholes to be exploited..

Sorry James, and Mark, I do not understand what you mean. :-? :-?   With BT you HAVE to open and authorize certain 'windows' to allow the operator to get into your sytem with special codes.  They do NOT just go straight into your system without your imput.  I also have firewall and other security features. ;)

I agree you have to authorise their specific connection in the software, BUT for them to make the connection to the pc in the first place, it needs port 3389 open - and with this port open, a loophole potentially exists for hackers.
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