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Author Topic: Yodel improvement  (Read 2116 times)

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Terbs

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Yodel improvement
« on: 04 December 2014, 14:24:11 »

You may remember last year at this time, the 3 or 4 parcels that went missing via Yodel, and the merry game I had before they admitted they had lost them. Well, I ordered a 15kg box of Millet Sprays, and when I checked the order tracking, I could have died !!! OH no, no, no, bloody Yodel :'(

However, this morning I had a text from them to say my parcel was on its way, and sure enough, its arrived.
Really nice guy, way better than the last episode.
Have they tried to improve their image. It seems so. Sending texts, never had that last year.
Now I can get on and fatten up them Zebra Finches for Christmas starters ;D ;D ;D ;D ;D ;D ;D
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Wrong Switch Tony......flicking the wrong bit for 50 years

Terbs

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Re: Yodel improvement
« Reply #1 on: 04 December 2014, 14:59:10 »

Wow...now a text update to tell me my goods have been delivered !!!!!! ;D
Bit pointless, unless they deliver goods to the wrong place!!!!
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Wrong Switch Tony......flicking the wrong bit for 50 years

omega3000

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Re: Yodel improvement
« Reply #2 on: 04 December 2014, 15:18:43 »

Had a few things delivered from yodel , happy with the service so far which is more than can be said for Parcels2go  >:(
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05omegav6

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Re: Yodel improvement
« Reply #3 on: 04 December 2014, 15:38:02 »

Saw the title and hoped they'd been shut down :-X
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Sir Tigger KC

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Re: Yodel improvement
« Reply #4 on: 04 December 2014, 15:50:09 »

I sent a parcel with ParcelForce a couple of months ago, they were double the price of the likes of Yodel and Hermes and they lost it.  >:( 
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05omegav6

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Re: Yodel improvement
« Reply #5 on: 04 December 2014, 15:52:11 »

UPS if it's important/valuable, Post office for the rest... :y
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Sir Tigger KC

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Re: Yodel improvement
« Reply #6 on: 04 December 2014, 16:00:48 »

I send quite a lot of stuff and generally use whoever is cheapest via Parcel2Go which is usually Yodel or Hermes and havn't had any problems so far.  :)

I only used ParcelForce as the parcel was too big for Hermes drop off (at the corner shop) service and I couldn't wait around for a pick up. Typical!  ::)  Royal Mail/ParcelForce are very expensive compared to the couriers.  ;)
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taitinson

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Re: Yodel improvement
« Reply #7 on: 04 December 2014, 16:57:32 »

Waiting for a pkg from Yodel since Tuesday, just been told i might get it by Saturday but no guarantee :(
Got a refund from the company who were sending it now. You watch, the useless tossers will deliver in a minute  ;D
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The Sheriff

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Re: Yodel improvement
« Reply #8 on: 04 December 2014, 17:26:44 »

It seems to me that it's a lottery no matter who you use. I got a text from amazon on Sunday morning saying they were going to deliver that day. Sunday....hmmmmm. Nothing by five o'clock so I thought they were not coming. Dropped through the letterbox at 6:30, shortly followed by the text to say it had been delivered.
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Crazycarzowner

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Re: Yodel improvement
« Reply #9 on: 04 December 2014, 17:31:19 »

I'm still awaiting my delivery from UPS, been on their tracking & its allegedly still on the van  ::) ::) ::)
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Terbs

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Re: Yodel improvement
« Reply #10 on: 04 December 2014, 20:11:00 »

It seems to me that it's a lottery no matter who you use. I got a text from amazon on Sunday morning saying they were going to deliver that day. Sunday....hmmmmm. Nothing by five o'clock so I thought they were not coming. Dropped through the letterbox at 6:30, shortly followed by the text to say it had been delivered.

I think you are probably right, STMO....its just a lottery of luck :y
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Turk

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omega squared

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Re: Yodel improvement
« Reply #12 on: 09 December 2014, 11:07:06 »

the last time  I had a yodel delivery it got lost, tracking only said it had left the depot, they are a shambles. My old company helps them with their staff checks and their staff turnover for drivers is huge something like 100% over 12 months (ie if they have 8,000 drivers they have to recruit 8,000 drivers, a small % stay with them most are short term, seasonal, or get replaced within a few months hence the high volume of recruits)
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Lagondanet

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Re: Yodel improvement
« Reply #13 on: 09 December 2014, 11:49:49 »

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Varche

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Re: Yodel improvement
« Reply #14 on: 11 December 2014, 18:23:36 »

seems they have stopped collecting to deal with what they have got! Blaqck Friday - another daft idea from Thanksgiving Land.

http://www.bbc.co.uk/news/business-30438498
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