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[Slushboxer]

Hi Everyone,
Encouraged by advice on OOF re changing instrument lamps, having put up with light out over the petrol gauge, I decided to "have a go"
Bought two bulbs from Vx. on Friday. Sunday morning, with great trepidation levered out the air vents( I hate playing with plastic)
All went well thanks to OOF. Unclipped the Clock/Radio display, found that the instument connectors were fixed and already disconnected.
Out came the whole caboodle.
Great!
Why had I been sweating ?
Guess what ?
Vx frosty face had sold me the wrong bulbs, the smaller warning bulbs.
When will I ever learn ?
Should have known and bought two of each.
Sunday. Everywhere shut. Put it all back together to go to Vx.
At least I now know how to do it OK.

[rickyboy]

Sounds like a typical vx dealer.  My last experience with buying parts from vx was buying two breather pipes coming from the cam cover.  Ordered the parts, got them a couple of days later and one of the pipes was wrong.  

They proceeded to blame me for pointing out the wrong pipe so asked them to bring up the pic on the computer.  They then tried to tell me that the pipe I was pointing out does not exist on the omega - only the vectra.  To which I replied - they have the same engine - X20XEV.

Made me pay for the pipe (for the vectra ) and still made me pay for the part I didn't need, I was ready to throttle them.  

[FRE07962128]

Hi Everyone,
Encouraged by advice on OOF re changing instrument lamps, having put up with light out over the petrol gauge, I decided to "have a go"
Bought two bulbs from Vx. on Friday. Sunday morning, with great trepidation levered out the air vents( I hate playing with plastic)
All went well thanks to OOF. Unclipped the Clock/Radio display, found that the instument connectors were fixed and already disconnected.
Out came the whole caboodle.
Great!
Why had I been sweating ?
Guess what ?
Vx frosty face had sold me the wrong bulbs, the smaller warning bulbs.
When will I ever learn ?
Should have known and bought two of each.
Sunday. Everywhere shut. Put it all back together to go to Vx.
At least I now know how to do it OK.
 

That's exactly what almost happened to me when using my Ashford Vx dealer; they tried to only sell me the small bulbs, until I insisted I required the larger ones as well!  

Thank God it was before I took everything apart, but that is probably due to me being in that position before with the car completely stripped down!

Best of luck with the job once you have the bulbs, and by the way I would replace the whole lot whilst you are at it!

[albitz]

a vx dealer gave me the wrong track rods 3 times in a row,27 mile round trip each time.manager got a flea in his ear.

[FRE07962128]

a vx dealer gave me the wrong track rods 3 times in a row,27 mile round trip each time.manager got a flea in his ear.

That can be good if you can get a decent discount for your trouble!

[albitz]

i did.

[FRE07962128]

i did.

Brilliant!  Thought you would some how!!

[Ironingboard]

lol   Its funny when you talk about VX dealers otherwise I'd be crying.

Bought some rear brake calipers, two of them are different colours, guy wouldn't take them back because there was nothing wrong with them other than the colour, so i have nice silver one on one side and a gold one on the other.

I guess it will go with the vx dealers black and blue eye if they give me anymore wrong parts.

[FRE07962128]

lol   Its funny when you talk about VX dealers otherwise I'd be crying.

Bought some rear brake calipers, two of them are different colours, guy wouldn't take them back because there was nothing wrong with them other than the colour, so i have nice silver one on one side and a gold one on the other.

I guess it will go with the vx dealers black and blue eye if they give me anymore wrong parts.

Oh well Ironingboard, at least it makes your car unique and identifyable!!

[Ironingboard]

lol   Its funny when you talk about VX dealers otherwise I'd be crying.

Bought some rear brake calipers, two of them are different colours, guy wouldn't take them back because there was nothing wrong with them other than the colour, so i have nice silver one on one side and a gold one on the other.

I guess it will go with the vx dealers black and blue eye if they give me anymore wrong parts.

Oh well Ironingboard, at least it makes your car unique and identifyable!!

Me driving my car makes it identifyable enough  8-)

[Gaffers]

I went in one day asking about replacement headlight glass, got a quote and went away to think about it.  Went back 2 weeks later to purchase and spoke to the same bloke who said they didnt do them separately and have never done so since the 80's and that I must have been halucinating  

He may have been right the second time but needless to say I have never been back  

[albitz]

sounds like the average vx dealer

[Mr Skrunts]

Sounds like the dealers ought to be on TheBoys Gay List.  Then marked on a leader board as good down to naff.

[Ironingboard]

Sounds like the dealers ought to be on TheBoys Gay List.  Then marked on a leader board as good down to naff.

I dunno, it just feels like VX part dealers don't give an F about their customers, I mean we're driving their flag ship model, we're walking advertisement to their brand and all they give us is crap about parts we ask for....... sorry people when it comes to VX dealers I'm really bitter about them

[TheBoy]

Sounds like the dealers ought to be on TheBoys Gay List.  Then marked on a leader board as good down to naff.

I dunno, it just feels like VX part dealers don't give an F about their customers, I mean we're driving their flag ship model, we're walking advertisement to their brand and all they give us is crap about parts we ask for....... sorry people when it comes to VX dealers I'm really bitter about them

we're driving a car they don't want us to....