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Author Topic: The Windscreen Saga - Part 5  (Read 5125 times)

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Taxi_Driver

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Re: The Windscreen Saga - Part 5
« Reply #30 on: 03 July 2008, 15:53:22 »
Hope all goes well this time  ::)

And i hope what happened to me doesnt happen to you.....one week after I had the new screen....I got a stone chip right in my line of sight  :(

I did take it back to RAC windscreens who repaired it FOC to me, but was told the repair might not work ( apparently only 90% of repairs work) and was given the choice of new screen again (with £50 excess to pay again) as my car is a working car and i might not want double the time without it, if they do end up changing the screen.

But the repair seems to be holding atm :y
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Jimbob

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Re: The Windscreen Saga - Part 5
« Reply #31 on: 03 July 2008, 16:19:34 »
So how long till part 6  :-[
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TheBoy

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Re: The Windscreen Saga - Part 5
« Reply #32 on: 03 July 2008, 16:20:23 »
Quote
So how long till part 6  :-[
Why did you have to say that - it was going so well after Pt4 until you piped up  >:(

;D
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psychnurse

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Re: The Windscreen Saga - Part 5
« Reply #33 on: 03 July 2008, 16:22:30 »
Here is keeping all my bits and peices crossed for you TB!  :y :y
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TheBoy

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Re: The Windscreen Saga - Part 5
« Reply #34 on: 03 July 2008, 16:29:30 »
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Here is keeping all my bits and peices crossed for you TB!  :y :y
Eh? My windscreen is fine - it's Marks DTM Calib who is going to go into RAC and punch someone's lights out ;)

(saying that, I want a new windscreen (chips), and I'm insured through Admiral, who prefer RAC windscreens)
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Marks DTM Calib

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Re: The Windscreen Saga - Part 5
« Reply #35 on: 08 July 2008, 16:14:20 »
I have just chased up what is happening with this, note that I have chased this up and not heard anything from them!

So, I phone the customer services helpdesk (0800 389 8596) and ask to speak to the 'case manager' (Kelly).

Put on hold for 14 minutes.

Then told that the parts are in but they are waiting for the screen to be delivered and then they will be in touch as and when it arrives.

Now I know that these screens are available ex-stock from Gm Luton.....so where are they getting it from!
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psychnurse

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Re: The Windscreen Saga - Part 5
« Reply #36 on: 08 July 2008, 16:16:25 »
The mind boggle!! Useless pric*s!
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Mr Skrunts

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Re: The Windscreen Saga - Part 5
« Reply #37 on: 08 July 2008, 16:17:57 »
Crazy.  Complete tossers.
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Jimbob

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Re: The Windscreen Saga - Part 5
« Reply #38 on: 08 July 2008, 18:34:47 »
shall wait with baited breath  ;D
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Taxi_Driver

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Re: The Windscreen Saga - Part 5
« Reply #39 on: 08 July 2008, 19:05:20 »
Quote
I have just chased up what is happening with this, note that I have chased this up and not heard anything from them!

So, I phone the customer services helpdesk (0800 389 8596) and ask to speak to the 'case manager' (Kelly).

Put on hold for 14 minutes.

Then told that the parts are in but they are waiting for the screen to be delivered and then they will be in touch as and when it arrives.

Now I know that these screens are available ex-stock from Gm Luton.....so where are they getting it from!

Probably from a Taiwanese factory that mass produces fakes  :y ;D
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cem_devecioglu

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Re: The Windscreen Saga - Part 5
« Reply #40 on: 08 July 2008, 21:50:11 »
Quote
I have just chased up what is happening with this, note that I have chased this up and not heard anything from them!

So, I phone the customer services helpdesk (0800 389 8596) and ask to speak to the 'case manager' (Kelly).

Put on hold for 14 minutes.

Then told that the parts are in but they are waiting for the screen to be delivered and then they will be in touch as and when it arrives.

Now I know that these screens are available ex-stock from Gm Luton.....so where are they getting it from!

This period is enough to convert the  most calm person to being mad.. >:(
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Big_Roger

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Re: The Windscreen Saga - Part 5
« Reply #41 on: 08 July 2008, 21:54:18 »
Hi,
I happened to have a closer look at my windscreen when cleaning it the other day.
It doesn't have any GM markings or numbers. Just says "RAC Windscreens"  so they obviously don't use genuine OEM parts for replacements.

Roger
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Be patient ! Something else will go wrong for you to fix if you wait long enough !!

Marks DTM Calib

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Re: The Windscreen Saga - Part 5
« Reply #42 on: 08 July 2008, 22:19:51 »
Quote
Hi,
I happened to have a closer look at my windscreen when cleaning it the other day.
It doesn't have any GM markings or numbers. Just says "RAC Windscreens"  so they obviously don't use genuine OEM parts for replacements.

Roger

Correct, they make there own for most of them although I have been lucky to date and have had Pilkington pattern items.......shame the muppets dont know how to fit them!
« Last Edit: 08 July 2008, 22:20:35 by Mark »
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Matchless

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Re: The Windscreen Saga - Part 5
« Reply #43 on: 08 July 2008, 23:26:30 »
Get them to hand the parts over to you plus compensation for messing you about then we do the job properly.....Ive got loads of holiday to use up (apparantly).
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bertiecbx550

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Re: The Windscreen Saga - Part 5
« Reply #44 on: 08 July 2008, 23:37:56 »
i think i need to replace the beemers windscreen it looks very scratched... how many times a year can you claim on ya insurance for windscreens?  
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