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Please play nicely.  No one wants to listen/read a keyboard warriors rants....

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Author Topic: Car Parts 4 Less  (Read 21548 times)

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Kevin Wood

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Re: Car Parts 4 Less
« Reply #15 on: 13 April 2018, 00:09:19 »
Quote from: TheBoy on 12 April 2018, 20:07:42
Still not heard a dicky from CP4L. Tossers.
Payment by credit card?

If so, then send them a snottogram giving them 2 weeks to sort it then go to the CC company and complain.
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Migv6 le Frog Fan

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Re: Car Parts 4 Less
« Reply #16 on: 13 April 2018, 07:07:16 »
Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
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zirk

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Re: Car Parts 4 Less
« Reply #17 on: 13 April 2018, 12:52:48 »
I was in the Market for some Plastic Padding Filler a little while back, checked ECP, CP4 etc, ECP for just under a Kilo Tin of the stuff was £29, reduced to £25, add Discount Code for 35% Off, Blah, Blah, Blah.

Checked at Halfords 10 Quid for the same Tin, thats without Trade, sometimes your just better off with the Devil you Know.  :D

 
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TheBoy

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Re: Car Parts 4 Less
« Reply #18 on: 13 April 2018, 18:19:34 »
Quote from: Migv6 on 13 April 2018, 07:07:16
Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
It only took 2 attempts to get to the front of the queue today.  I started around 11:15, and was talking to a "human" by 15:50.

They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.

I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.


oppswits.
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Mr Gav

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Re: Car Parts 4 Less
« Reply #19 on: 14 April 2018, 15:14:50 »
Quote from: TheBoy on 13 April 2018, 18:19:34
Quote from: Migv6 on 13 April 2018, 07:07:16
Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
It only took 2 attempts to get to the front of the queue today.  I started around 11:15, and was talking to a "human" by 15:50.

They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.

I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.


oppswits.

You have a lot more patience than I do
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TheBoy

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Re: Car Parts 4 Less
« Reply #20 on: 14 April 2018, 17:49:44 »
Quote from: Mr Gav on 14 April 2018, 15:14:50
Quote from: TheBoy on 13 April 2018, 18:19:34
Quote from: Migv6 on 13 April 2018, 07:07:16
Log on and off their "live chat" 10 times. Don't waste any length of time waiting to get to the front of the queue. You wont get there. No-one ever does.
They will then send you 10 emails inviting you to post a review of their service on their website, and you can have some fun.
I found it strangely cathartic.  ;D
It only took 2 attempts to get to the front of the queue today.  I started around 11:15, and was talking to a "human" by 15:50.

They couldn't help, though, and promise to get back to me by email hopefully today or definitely by Monday.

I won't hold my breath. Especially as I'm still waiting for the call they promised my last Monday.


oppswits.

You have a lot more patience than I do
Its crap, isn't it. You either have to be patient and waste hours and hours, or accept they have done you over and there is sod all you can (easily) do about it.
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Doctor Gollum

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Re: Car Parts 4 Less
« Reply #21 on: 15 April 2018, 01:33:19 »
You could send the bailiffs in to retrieve goods to the value of...
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BazaJT

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Re: Car Parts 4 Less
« Reply #22 on: 15 April 2018, 08:30:29 »
Do they actually have any goods to the value of? :D
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jonathanh

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Re: Car Parts 4 Less
« Reply #23 on: 15 April 2018, 20:11:36 »
It probably only takes a couple of hours to file a small claim at the court and probably even quicker to dispute the transaction with credit card company

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Doctor Gollum

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Re: Car Parts 4 Less
« Reply #24 on: 15 April 2018, 20:16:05 »
Quote from: BazaJT on 15 April 2018, 08:30:29
Do they actually have any goods to the value of? :D
Doesn't actually matter...

If it happened every time you ordered something, the counter staff would soon get pissed off enough to get head office involved.

If it happened every day for a couple of months, head office would have to start to take note. Which would result in change... Not necessarily to the benefit of their staff though ::)
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TheBoy

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Re: Car Parts 4 Less
« Reply #25 on: 16 April 2018, 17:23:49 »
Well, they promised a response by the end of the day today, so another 37 minutes.

Anyone offering odds on whether they do or not?
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STEMO

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Re: Car Parts 4 Less
« Reply #26 on: 16 April 2018, 17:37:19 »
Quote from: TheBoy on 16 April 2018, 17:23:49
Well, they promised a response by the end of the day today, so another 37 minutes.

Anyone offering odds on whether they do or not?
Life is too short, Jaime, just write off the money and move on. I had problems with a company (struggling to remember who) a while back and was ready to give them a hard time. After a few emails back and forth I basically told them to eff off and wedge their crappy product up their sad arse. I think it was about a tenners worth.
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TheBoy

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Re: Car Parts 4 Less
« Reply #27 on: 16 April 2018, 18:24:48 »
I do concur STEMO, but this is annoying me.
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TheBoy

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Re: Car Parts 4 Less
« Reply #28 on: 17 April 2018, 17:08:05 »
Quote from: TheBoy on 16 April 2018, 17:23:49
Well, they promised a response by the end of the day today, so another 37 minutes.

Anyone offering odds on whether they do or not?
Obviously, they didn't bother to contact me, so straight on the phone again this morning, wasting yet another hour of my life in a queue.  They were very apologetic, but again nobody is available who can help, but they absolutely, definitely guarantee they will call me today.

Pretty certain they close at 6pm, so 53 mins....   ::)
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TheBoy

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Re: Car Parts 4 Less
« Reply #29 on: 17 April 2018, 18:20:25 »
Quote from: TheBoy on 17 April 2018, 17:08:05
Pretty certain they close at 6pm, so 53 mins....   ::)
Well, that surprised me, they called me back, and promise the missing spring will be with me by the end of the week.

God knows how much time I've wasted chasing this (work will pick up the phone bill ::)), but at least it looks like its resolved :)
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