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Author Topic: camcover leak  (Read 10033 times)

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Migv6 le Frog Fan

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Re: camcover leak
« Reply #30 on: 14 February 2020, 12:48:24 »
I have no problems at all communicating with Serek. Me - " can I do anything to help ?" Serek - "yes, you make tea."
Daz on the other hand...…..
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cam.in.head

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Re: camcover leak
« Reply #31 on: 14 February 2020, 18:30:24 »
no offence or critisism of anyone intended and if the owner is happy with the price and whoever ends up doin the job then all is fine.
im out of touch with garage charges these days as i do all my own work just thought it seemed excessive for an hour or so job and a pair of gaskets .
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john1959

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Re: camcover leak
« Reply #32 on: 14 February 2020, 18:46:05 »
well latest on camcovers vauxhall got it all wrong the order so i told them what to do with it.so im following senior members advice booked it in with serek for thursday 150 can complain daytrip for the kids and i can have a chat with him in polish ;D
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Andy B

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Re: camcover leak
« Reply #33 on: 14 February 2020, 18:48:20 »
Quote from: john1959 on 14 February 2020, 18:46:05
well latest on camcovers vauxhall got it all wrong the order so i told them what to do with it.so im following senior members advice booked it in with serek for thursday 150 can complain daytrip for the kids and i can have a chat with him in polish ;D

 :y  :y

What did Vauxhall do (or not do)?
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Mutha Jugs n Speed

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Re: camcover leak
« Reply #34 on: 14 February 2020, 18:52:45 »
My local garage based in a farm unit £105.00 per hour,just gone up from £96.00. :o
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john1959

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Re: camcover leak
« Reply #35 on: 14 February 2020, 19:10:09 »
hi andy,lookers have a new call centre now and parts hub in brum i placed the order verbally for replacement of camcover gaskets inc
the kid who works there ordered cambelt cover and priced for that.so after endless fonecalls today to vauxhall they said the costs for what i wanted would be considerably more so i told them to shove it.as you do. have a trip to sereks thurs sort a few more odds and ends out while im there.
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john1959

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Re: camcover leak
« Reply #36 on: 14 February 2020, 19:11:49 »
thats a joke murhta
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Lizzie Zoom

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Re: camcover leak
« Reply #37 on: 14 February 2020, 19:18:09 »
Quote from: john1959 on 14 February 2020, 18:46:05
well latest on camcovers vauxhall got it all wrong the order so i told them what to do with it.so im following senior members advice booked it in with serek for thursday 150 can complain daytrip for the kids and i can have a chat with him in polish ;D

Good decision. At least you can be assured Serek knows what he is talking about and doing! :D :y

Enjoy the coffee, cakes and the relaxionation available at the Dunelm just down the road.  You can even buy your better half something nice! ;D ;D ;)
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Andy B

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Re: camcover leak
« Reply #38 on: 14 February 2020, 19:30:55 »
Quote from: john1959 on 14 February 2020, 19:10:09
hi andy,lookers have a new call centre now and parts hub in brum i placed the order verbally for replacement of camcover gaskets inc
the kid who works there ordered cambelt cover and priced for that.so after endless fonecalls today to vauxhall they said the costs for what i wanted would be considerably more so i told them to shove it.as you do. have a trip to sereks thurs sort a few more odds and ends out while im there.

That the trouble these days. It seems loads of these call centres cover a huge massive area and a wide range of makes and it's not easy to speak to a particular dealer's service dept .... it's nigh on impossible to get passed the dolly bird on the service desk and speak to the tech directly.
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Doctor Gollum

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Re: camcover leak
« Reply #39 on: 14 February 2020, 19:34:28 »
Hence the advice to always walk in and talk to someone.
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Lizzie Zoom

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Re: camcover leak
« Reply #40 on: 14 February 2020, 21:09:11 »
Quote from: Doctor Gollum on 14 February 2020, 19:34:28
Hence the advice to always walk in and talk to someone.

Too true :y :y

I have, over many years, always got to know the staff in the main dealers I have dealt with on an almost personal basis.  It has given me so many advantages and, usually, a great level of service.  I get what I set out to.

Doing all the booking and following up online just does not get the same results.  In those cases you are just a number, not a living, breathing, valued Customer :(
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Nick W

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Re: camcover leak
« Reply #41 on: 15 February 2020, 09:52:27 »
Quote from: Doctor Gollum on 14 February 2020, 19:34:28
Hence the advice to always walk in and talk to someone.


it also allows you to point at the picture on the screen so you get what you described, not what the counter bloke thought you meant.
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Doctor Gollum

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Re: camcover leak
« Reply #42 on: 15 February 2020, 11:05:19 »
IPCs aren't difficult to use, but sometimes you need a bit of imagination to find stuff. Unfortunately, this tends to be lacking :-X
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Andy B

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Re: camcover leak
« Reply #43 on: 15 February 2020, 20:30:33 »
Quote from: Doctor Gollum on 15 February 2020, 11:05:19
IPCs aren't difficult to use, but sometimes you need a bit of imagination to find stuff. Unfortunately, this tends to be lacking :-X

Easy than when it was all on microfiche ....  ;D ;D
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Doctor Gollum

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Re: camcover leak
« Reply #44 on: 15 February 2020, 22:38:35 »
God forbid you sneeze using one of those  ;D
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